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“Poor customer service.”
Review of Hotel Yumukoglu

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Hotel Yumukoglu
Ranked #82 of 97 Hotels in Izmir
Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Poor customer service.”
Reviewed 24 January 2014

Staff not speaking English. Also, I had chosen when I booked the room that I will pay cash. However, the receptionist credited my card without asking me. Breakfast poor. Bathroom dirty because paper from previous guests was left. Yet, luxurious bed and good location.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
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    8
    5
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Norwegian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Izmir, Turkey
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 October 2012

A very proffesionally run hotel in a excellent central location for sightseeing. Room comfotable with a large plasma tv. on the wall. Cleaning in the whole hotel was spotless. Breakfast was good for a Turkish Breakfast and the staff couldnt do enough for you. We will be coming back next year as there is plenty to see and do in Izmir.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
153 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 19 May 2012

I was pleasantly surprised by the Yumukoglu, given the relatively cheap price.

The room was a good size and was very clean throughout the entire stay. The bathroom was also nice and clean, although there is little by way of bathroom products provided.

My one negative comment would be the AC in the room. It seemed to be a very old machine and it definitely did not keep the room cold enough. I dread to think how hot it must be in August.

Location is good... and very convenient to take the Havas shuttle bus to the airport.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank icyoubaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 March 2011

i visited Izmir with some friends we were attending FIBA world cup! and we fell in love with the hotel!its really cozy,clean,calm and great location...
comparing to the rate!this is one good hotel! the only problem was that the staff spoke a little english...

Stayed September 2010, travelled with friends
Helpful?
Thank makomez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level 6 Contributor
362 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
Reviewed 6 March 2009

Compared to many other "3 star" hotels in this area this is definately one of the better ones indeed. Located in Cankaya you are within walking distance to everything.
Rooms are good size, have aircondition, tv (allthough small) with channels in many languages, bathrooms with tub, cleaning is done everyday and change of towels every day as well. wifi connection in all hotel.
Large restaurant for breakfast with large selection to suit many needs ( no you can not expect english breakfast in turkey)....also for dinner, had wonderful food there. Service in restaurant was impeccable .
Staff at the Yumukoglu were very friendly, helpful and curtious- its true that not everybody speaks fluently english, but hey- buy a small dictoinary, show some respect and a smile- and you receive the same- Turks in general are very helpful and hospittable people!
I loved my stay in Izmir, which is a quite modern city with a young beat. Not overrun by tourists, so you will feel very welcome here.

Remember- if you choose to stay in a hotel in a city you must expect some street noise from traffic and the people living there. Move outside the city if you prefer silence.

I recommend this hotel to everyone and will stay there again when visiting Izmir.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aeronaut65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2008

This hotel does not have air conditioning, even though their ads and website suggest that they do. There is a heater with a fan in it, that they turn on if you ask for it, but it does not cool the room.

We stayed on the top floor which was about 10C hotter than the outside temperature, and was very uncomfortable in summer. Things were made worse because when you opened the window there was a lot of street noise, and noise from the nightclub down stairs.

Three nights of trying to cool ourselves with wet towels and we relented and left for the 4 star hotel across the road.

The television is very small, and has virtually no English channels and if there was Pay TV, we couldn't find it.

Bathrooms were modern and well appointed.

The breakfast is not a western style breakfast, with none of the hot breakfast staples like eggs or bacon (though the latter is understandable given Turkey is a Muslim country). The tomato's and white cheese do make for a good Turkish breakfast.

The hotel features free wifi and the staff speak pretty good English. The laundry service is very cheap at this hotel.

The hotel itself is located directly behind the all imposing Hilton Hotel, which blocks any chance for a view of the Aegean, but it is a short 5 minute walk to the Kordon, and another 5 minutes to the old Bazaar.

  • Liked — Free Internet, Location
  • Disliked — No Airconditioning!
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank The_Puppeteer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Yumukoglu

Property: Hotel Yumukoglu
Address: Cankaya Mah. Sair Esref Bulv. No:10 Kucukyali, Izmir 07400, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 97 Hotels in Izmir
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Yumukoglu 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Yumukoglu Hotel Izmir

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