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Swissotel Buyuk Efes Izmir
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Reviews (2,038)
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1,527
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Reviewed 21 July 2014

The service at this hotel is excellent. The staff cater to your every need. It is one of the best hotels I've stayed in and I have stayed in all kinds of hotels around the world. The rooms were spacious and lovely. Their breakfast buffet has a large selection of food. They also served one of the best roast beef. The meat literally melts in your mouth. Their fish is also excellent. My only complaint was the sauna and steam rooms were not working that well when I used it.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rıza E, General Manager at Swissotel Buyuk Efes Izmir, responded to this reviewResponded 17 November 2016

Dear Guest,

Many thanks for your comments regarding our hotel and staff during your visit. We are delighted to hear that you were happy with our property.

We hope to welcome you back soon.

Best Regards,
Swissôtel Büyük Efes, İzmir Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Excellent location ,fantastic view beautifull Smyrna
The pool was very cleanly Location close to everything.
The room very very good
The breakfast very good The personnel very helpfull.
Hope stay again to this hotel

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank YVONNi12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rıza E, Manager at Swissotel Buyuk Efes Izmir, responded to this reviewResponded 25 September 2014

Dear Guest,

Thank you very much for sharing your recent experience with us. Your comments are very important for our team to monitor our services as well as to achieve and maintain service excellence. We hope to see you again in Swissôtel Büyük Efes, Izmir.

Best Regards,
Swissôtel Büyük Efes, Management Team

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Reviewed 20 July 2014

We stayed at the hotel for a week recently and had an amazing time! The hotel is beautiful, impeccably clean and the staff were exceedingly helpful. The spa had the most beautiful treatments and the concierges were able to help even my most obscure questions. The. Unfit breakfasts were epic and we had a ball!

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Curlisue77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rıza E, Manager at Swissotel Buyuk Efes Izmir, responded to this reviewResponded 21 July 2014

Dear Guest,

We would like to thank you for choosing Swissôtel Büyük Efes as your home during your visit to Izmir. Thank you very much for taking time to share your comments. It is nice to know that you enjoyed staying in our hotel. Looking forward to welcoming you back in Swissôtel Büyük Efes for your recent visit to Izmir.

Best Regards,
Swissôtel Büyük Efes, Management Team

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Reviewed 18 July 2014

What a great place to stay! We were fortunate to have a suite to stay in and this was very special.
The staff were very helpful and the facilities were super. Would recommend this hotel to anyone for an excellent experience.

Room Tip: Suites are super
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Barwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rıza E, Manager at Swissotel Buyuk Efes Izmir, responded to this reviewResponded 21 July 2014

Dear Guest,

Please accept our sincere thanks for spending your precious time to share your kind feedback. We appreciate your valuable comments.
We look forward to welcoming you in the future and hope to host you again in Swissôtel Büyük Efes, Izmir.


Best Regards,
Swissôtel Büyük Efes, Management Team

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Reviewed 17 July 2014

We stayed here a couple nights prior to a tour. As friends gathered, we grabbed a table at one of the hotel's restaurants and had dinner. I bought a bottle of wine for the table. When the tab came, the already-inflated published price of the bottle had been added to by a significant amount. I challenged it in a culturally sensitive manner, and they fixed it, but without an apology.

The restaurant system was computerized, and in my opinion it was a manual price override - a clear attempt to bilk us of even more than they were already extracting . If you decide to go, enjoy the place, but watch your wallet.

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Roadtripper111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rıza E, Manager at Swissotel Buyuk Efes Izmir, responded to this reviewResponded 21 July 2014

Dear Guest,

Please accept our sincere thanks for spending your precious time to share your kind feedback. In order to learn more about your experience during your stay please contact us through guestrelations.izmir@swissotel.com or +90 232 414 51 76. Looking forward welcoming you back.

Best Regards,
Swissôtel Büyük Efes, Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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