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“Good hotel but not central” 4 of 5 bubbles
Review of Rixos Konya

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Rixos Konya
Ranked #5 of 39 Hotels in Konya
Loughborough, United Kingdom
Level Contributor
137 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Good hotel but not central”
4 of 5 bubbles Reviewed 20 November 2013

Like many of your other reviewers we spent just one night at the Rixos and enjoyed what we saw of it. The rooms were good and roomy with windows that virtually covered a wall and the beds offered a comfortable night's sleep. However, for me the downside was the food which was nowhere near as varied and tasty as at other hotels I have stayed in in Turkey. Although I am always keen to stress to people that star ratings are not universal I do believe that this should be Turkish 4* and not 5!

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank seat47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 2 August 2016
Dear seat47

Thank you very much for your pleasant comment at Tripadvisor page We truly hope that we will be able to welcome you back to the Rixos Hotel Konya


Kınd regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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561 reviews from our community

Traveller rating
    294
    135
    79
    26
    27
See reviews for
103
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198
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Mojacar, Spain
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 4 November 2013

Our Premio trip was 6 nights in Crystal hotels and one in Rixos Konya. Despite non functioning Air Con,closure of Roof Bar due to religious festival,it was a much better experience ,glad I did not know the fire stairs did not work.Indoor pool is lovely,we had to pay 5euros for swim hats but had a very nice swim.Food was OK

Room Tip: On the lowest floor you can get
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank GeraldineDinwiddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 5 November 2013
Dear Our Guest

Thank you for your comments regarding your recent stay with us. We appreciate your positive feedback and hope to have the chance to welcome you again in our hotel

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Market Drayton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 November 2013

Looks fantastic as you approach and enter the foyer. Spacious room and super view. Then it started to go downhill. The roof bar was closed and the standard of service at the main bar was appalling. The dinner and breakfast buffet did compensate somewhat but for a supposed 5* hotel it needs to work hard to reach the required standard.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 5 November 2013
Dear Guest

We would like to thank you for sharing your review that can help us to improve the quality of our service.
Please be ensured, that your feedback will be discussed with the relevant departments.I want to kindly inform you our roof bar was closed for only period of religious holiday and now its open.
We hope that we will be able to welcome you back to the Rixos Hotel Konya

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
victoria, gozo
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

My wife and I stayed here (whilst on an organised group tour of Cappadocia) for just one night. It has a stunning appearance with the space and décor of a first class international hotel. Staff are plentiful and generally efficient. Our room was lavish with extensive views across the city and offered a comfortable night's rest.
The spacious buffet service restaurant on the ground floor offered adequate food and there is a 25th floor bar with an a la carte/waiter service, drinks and live music if preferred.
We experienced multiple power failures during our evening and although these were dealt with calmly by the staff they were rather disconcerting. One such failure occurred whilst we were descending in the lift from the 25th floor. Fortunately, a member of staff from the hotel was with us and was able to contact the rescue/technical staff using her mobile phone (neither the emergency telephone in the lift, nor the alarm button, appeared to produce any response).

Room Tip: In view of apparent unreliability of the power supplies, choosing a room on the lower floors might b...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 9 May 2015
Dear Jhon B

Thank you very much for taking the time to share your comments regarding your recent experience at our hotel

Your feedback so important for us.We are sorry that you had negative experience in our hotel.your feedback was shared with related departments for taking immediate action.Also many thanks for the positive points in your comments

we look forward to seeing you in our hotel again

Kınd Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

This is a really excellent hotel.

We stayed here as part of a very cheap sightseeing tour organised by Premio Travel and really enjoyed the unexpected luxury.

Don't miss the rooftop bar (with an excellent singer) and note that it is also a restaurant, a fact we missed until it was too late. ,

I want to say that the Premio tour itself was excellent, so if you have seen it advertised by the National Trust or English Heritage don't be put off by the low price. The other hotels are not of the same standard and are not always those advertised but are perfectly adequate for a touring holiday and much better than expected at the price! Trip adviser does not support reviews of tours so am adding it here to help others. However please check the temperature as Cappadocis is on a high plateau and gets really cold in the winter.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 5 November 2013
Dear Our Guest

Thank you very much for your pleasant comment at Tripadvisor page We truly hope that we will be able to welcome you back to the Rixos Hotel Konya


Kınd regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

Outwardly this hotel is indeed impressive and the internal decor very smart. However, the safety aspect worried me greatly. The lifts are inadequate to deal with the number of floors they serve. Which is why we, together with other guests, tried to access the emergency stairs in order to get down to the hotel restaurant. One of the exits was blocked with what appeared to be furniture and a mattress while the other unlit staircase, terminated in locked and padlocked doors.
I did inform the hotel via e-mail on my return home, about my concerns. They haven't afforded my the courtesy of a reply.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Halkla İlişkiler Müdürü at Rixos Konya, responded to this review, 2 August 2016
Dear Christine L
Thank you for your time to share your opinion with us. Feedback is a vital part of our business and constructive comments from our guests help us to improve our service.Your feedback will be discussed with our management and also they will be the light on our way.

We hope that we might be able to welcome you again in the future.

Kınd regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

This is a very modern hotel situated adjacent to a Konya university complex, not that that is a problem. We were advised that the hotel had originally been a Hilton but is now part of the Dubai based Rixos group. The hotel is what you would expect from a modern international hotel chain, confortable rooms with stunning views across the city and on into the plains, with a backdrop of the mountains beyond. Our room, unusually it would seem for Turkey, had tea and coffee making facilities as well as the 'normal' collection of shampoo, shower gel, etc. from the room point of view I would strongly advise that you shower or bath in the evening as the water is not hot in the morning. Good enough for a wash / shave but that is all. Apparently this 'anomaly' is due to the rapid expansion of the city, 130 K to 1 million in less than 20 years, which has meant that the utilities have been unable to keep pace. Seems like a good story to me as it cannot be beyond the wit of man to instal a water heating system that functions correctly! The restaurant food was good, but could have been a little hotter. Overall I would stay there again.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosKonya, Yönetici at Rixos Konya, responded to this review, 2 August 2016
Dear Martin B

hank you very much for your comment at Tripadvisor page We truly hope that we will be able to welcome you back to the Rixos Hotel Konya


Kınd regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Konya

Property: Rixos Konya
Address: Yeni Istanbul Caddesi, No:231 | Ardicli Mahallesi, Selcuklu, Konya 42250, Turkey
Phone Number:
Region: Turkey > Konya Province > Konya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Konya
#3 Luxury Hotel in Konya
#5 Business Hotel in Konya
#5 Family Hotel in Konya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Rixos Konya 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Rixos Konya Hotel Konya
Rixos Hotel Konya

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