Visited a year ago and gave the Mutlu 5 stars. However, it has gone downhill. I think the problem is that Thomsons booked nearly all the rooms and the owner obviously thinks they don't need to try any more.
The old receptionist (Eylem) was a treasure. The new one thinks "Guest" means pain in the backside.
Tan, the bar manager, is as good as ever. However, the young girl would rather wash ash trays than serve a customer. That's bad business. After that, we drank next door in the Hamsi Bar. (Excellent. Tayfun and other guys are brilliant).
The aircon is controlled from reception and if you open the balcony door it cuts out. It is supposed to restart but ours didn't so one evening I had to go to reception 4 times.
They never did fix the light on the balcony. The TV never did pick up a station. The door handle to the balcony was still hanging off. Needs a refurb.
However, the hotel is very clean the the chambermaids do an excellent job with clean towels every day.
Hotel still in a great location. I would go back to Calis Beach but would not stay at the Mutlu again.More
- Free Wifi
- Free Parking