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“Wouldn't stay here again!”

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Seren Apartments Hotel
Reviewed 11 August 2013

We arrived early hours in the morning. We where quickly shown to the room and left to it. We was that tired all we wanted to do was get some sleep after a long day travelling. Unfortunately this wasn't going to happen as it was so noisy outside and then a cockerel that didn't want to be quiet, this was the same throughout our stay! The towels had holes in and so did the bed sheets, not forgetting the stains. Behind the bed was filthy and had used cotton buds behind. Wouldn't reccomend this place!

  • Stayed: August 2013
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Thank MissSunnySun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 61 reviews

Reviewed 9 August 2013

Like the other reviews I agree that the rooms were old basic, but clean the place needs a full refurb, the smell from the farm at the back was horrendous and the corrugated roof wasn't a good view, we went for 2 meals at the sister hotel the service and food were shocking avoid

  • Stayed: July 2013
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3  Thank Dawncairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Just came back from staying at Seren for 18 nights.. I'll start by saying it had its ups and downs! There is nothing particularly wrong with these apartments, yes they are basic but they have everything you need. The place is a bit shabby and run down but you get what you pay for. We paid extra for the air con which was a god send as we could not of managed without it in the 58 degree heat. The cleaners came everyday but did not do an awful lot, yes they provided us with clean towels and took away rubbish but for the 18 nights we were there they mopped all of twice and didn't sweep once! Previous reviews have mentioned about a farm and cockerels and this is indeed correct - we got woken up every morning and also had a horrible smell on our balcony of what can only be described as cow waste. The staff were miserable and the service around the pool was dredful, they need to learn how to smile and enjoy themselfs! There was no atmosphere around the pool other than the atmosphere you made yourself. One day the steps in the pool were broke and after telling staff, they did nothing about it - my best friend then cut all of her leg open on the steps which has scarred her leg. For the first 2 weeks there were no special offers or cocktail menus but then when CoCo came to work at Seren all these boards started to appear so as you can imagine we were not best pleased about this. However, on the other hand we had previously ordered food from the pool bar and it was that disgusting we could not even eat it!! We tried to get in touch with the manager 'Seren' and we were told on numerous occassions she would be coming to speak with us as we were unhappy. She did not turn up until our last day and she was pretty shocked to see us still there, she tried to hide behind a laptop at the bar area and when we went over to complain she was not interested in the slightest.

The apartments are ok and they are out of the way a little bit but it is the staff that are the main problem in my opinion.

  • Stayed: July 2013, travelled with friends
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1  Thank ZD92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013 via mobile

The apartment itself is basic but ok. It's not cleaned very well but it's clean enough to live in if you always wear something on your feet. The beds aren't very comfortable and if you sleep on the sofa bed its even worse! The pool is lovely and clean and quite a big pool. The staff are quite grumpy most of the time but nothing serious until one night while lots of people were sat round the bar the staff were talking about how rape is acceptable and if you are raped you shoul lie back and enjoy it!! This has sickened me and I will never be staying here again!!

  • Stayed: July 2013
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3  Thank Nuttyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

Apartments are basic, but spotless and the cleaners are brill and very freindly and helpfull, as are all the staff!!! Omar Sharif is a absolute star (pardon the pun) couldnt do enough for ya, plus a good laff, Ishmi couldnt speek lot of english but made up for it by helpin ya out! Jill the english woman who works both seren apartments and the sister hotel on the front is a good lass.
The pool is fab and as i say the place is spotless, its just far enough from the front to be quiet but only a 5 min walk and ya into the lively areas and the front is only a 2lira bus (5min) ride ta the front, or you can get a free ride down to the sister hotel, and lift back again (just have a few drinks to be polite, they do a real realy good traditional sunday lamb roast!), also Omar dose a top english breakfast at the apartments (as good as any english breakfast we had).
To sum up! if you want a relaxing holiday with a bit of nightlife when you chose, a clean and freindly place to stop, for the money you pay (it is cheep), it cannot be beaten!!!!!.

Room Tip: Rooms at the back get the morning sun, EARLY!!!!!
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  • Stayed: June 2013, travelled as a couple
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Thank R S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

Come back from2 weeks at the seren apartments , basic rooms but very roomy cleaned every day , shareef is absolutely lovely and so welcoming and works so hard for a man of his age , always happy to help 24 hours a day. Pool is the right size and baby pool is good as well , enough sun beds for everybody although you need to get up early to put towels down as some times there are no sunbeds as people have put towels down and not used them. Could do with a repaint and a new bar and some new decking but overall lovely stay , met some lovely people whilst out there as everyone is friendly and chatty apart from some ignorant people. There is a farm across the road but you get used to the noise after a little bit. Cleaners are lovely always say hello or smile at you , good place to stay. There is no evening entertainment here but only2 mins down the road is a long road with bars all down it which is very cheap and cheerful and the beach is only a ten minute walk away.

Room Tip: Ask for a room not on the bottom floor and a pool view
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  • Stayed: July 2013, travelled with family
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Thank Sophiee-silence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

seren apartments is a lovely place with lovely staff especially the cleaners who went all out to please, and a shout out to sherrif! such a lovely man, the only downside is the swimming pool is 2m deep and theres only a small kids pool bit but apart from that its such a lovely place to stay and shall probably be back there next year

coral

  • Stayed: July 2013, travelled with family
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Thank coral_1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seren Apartments Hotel

Address: Merkez Mah. 3, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Hotel Style:
Ranked #56 of 97 Speciality Lodging in Marmaris
Number of rooms: 8
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