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“Lovely hotel, staff impeccable!!'”

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Blue Lagoon Hotel Marmaris
Ranked #163 of 234 Hotels in Marmaris
Exeter, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Lovely hotel, staff impeccable!!'”
4 of 5 bubbles Reviewed 1 July 2014 via mobile

Right before I start me, my partner and 12 year old son arrived at the hotel to be greeted by the nicest professional receptionist I have ever met in my life (Kevin)!!! Our room was basic, but comfy!! We never stay in the room where ever we go so as long as the bed was comfy and it was clean we were more than happy.. The food is continental, but had a lot of things like potato wedges, chips, chicken nuggets etc which is nice especially if u go with children. We went for 2 weeks and at least 2 - 3 times we had a BBQ put on which was nice especially the chicken kebabs and chicken wings... All the staff were lovely, from bar staff and reception (Kevin) who seem to work 24 hours a day with a smile permanent on there face, nothing's to much!! The cleaners do a brilliant job, yet again always smiling and nice, ours was such a lovely lady who even left us a note when we left... We did a number of day trips all booked with the nice rep that comes to the hotel and even though we had too delay a couple as I managed to get heat stroke even that was no problem... The Konaks restaurant/bar that is 2 seconds from the hotel is brilliant, lovely staff, yummy English breakfasts. And brilliant evening entertainment for everyone!! We tried the 2 for 1 cocktails and the fish bowls... All in all absolute brilliant holiday and if it wasn't for the heat we would have never wanted to leave.,,, deffo would return ASAP (Kevin u r the shining star of the hotel )

Stayed June 2014
Helpful?
2 Thank leahk1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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341 reviews from our community

Traveller rating
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    99
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Great Grimsby, null, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 27 June 2014

Me and my partner wanted a quick 2 week getaway in Marmaris without breaking the bank, with this in mind we knew it wasn't going to be 5* hotel, but as long as it was clean that's all that mattered.

To start out flight was delayed around 2 hours and when we arrived we had to wait a further 2 hours to be transported to our hotel. When we arrived we was told that our room wasnt actually ready or been cleaned - we was that tired we had to go to the room for some sleep, when we enter the room the door knob falls off and didn't lock, no pillows, no duvet, and the sink was leaking. Terrible start to the holiday.

Day 2, the room on the bottom floor gets broken into and there stuff robbed!! police on sight most of the day and manger didn't give a hoot!

Rooms:
disgusting, dated, not safe, and you will be lucky if your air conditioning works!!

Food:
Vile!!! Picked up a loaf a bread in the morning for breakfast... what was in it??? ANTS!!!

All Inclusive Drinks:
Beer watered down and also spirits!

Pool:
Not too bad

Area;
Lots of stray cats and dogs lurking around the pool and dining areas constantly!

Location:
Only 10-15min walk to the main part of marmaris

Staff:
Miserable! I woke up at 6am to find the same staff still working at Midnight!! Sort this out!
Manager - Impossible to talk to talk

Now believe me I am not a moaner, I am a commoner, I have stayed in better places in Gambia than this hotel.

After the first couple of days we used this place as a sleeping place only, we ate breakfast and dinner at Konaks just on the corner!! Fantastic place, Great Food, Great Prices and great staff!! These guys made out holiday a lot better!! Thanks!! Definitely try all of the 241 cocktails!!

Summary: want a cheap holiday?? do not go here, there are far better places in marmaris for the same price!!! We had to draw out an extra £1000 for food and drink over the 2 weeks! we thought we was going to have a cheap getaway!! turned out to be the worst hotel we have ever stayed in!

Room Tip: The rooms are all the same!!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marmaris hotels

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 June 2014

Basic apartment with fridge ,if u need to ,take a kettle with you because it's all inclusive nothing in kitchen area !!! I'm a tea person so was a bit gutted , continental breakfast ,so I would advise own cereal in case u don't like it , it's cheap n cheerful but lots of lovely resteraunts near by for a full English breakfast if required ,very cheap to eat out in turkey ,the small pool is small for toddlers but big pool all 1 depth 5 feet deep so beware !! The bedding n towels changed as often as you like ,not far from main shops ,bars n resteraunts ,plenty of trips out available n they pick you up from ur hotel n return you to it ,as a place marmaris is hot n lovely with everything you need for a great holiday ,if u just want somewhere to have as a base this is the hotel 4 you ,

Room Tip: Try and get a pool view or ground floor apartment
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josiebayley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

just got back after a week all-inclusive in the blue lagoon apart hotel , when I read the reviews on here was a bit worried , arrived early hours to been greeted by Kevin who was very pleasant and help full . the hotel is small and has four floors and no lift. the food was typical Turkish breakfast , salads cereal toast eggs pancakes eggs cooked different daily omelette boiled egg scrambled egg cheese on toast. lunch salads meat balls pasta battered fish veg stewed steak , bbq chicken burgers sausage fresh fruit and balmonge and soup and fresh bread. there were lots of people and variety of nationalities, all the English people were complaining about the food if you want chips and egg and bacon don't go to turkey . we had a lovely experience and would like to go back to this hotel again the staff are great friendly and can not do enough to please you . The hotel is clean beds changed daily and clean towels we had a huge apartment with balcony, I cant really fault anything , if you go on holiday and want to look at the décor or the workman ship of there tradesmen ,then turkey is not the place too go, 10 min walk to beach sunbeds free just need to buy your drinks from what ever club you choose to use there sunbeds , hope to go bk in September. quiet at night but close enough to walk to pubs and clubs and well light

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adrianagalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 13 June 2014

This hotel was the very worst I have been in. The children's play area was used by all the local cats as a litter tray, there was nothing for kids not even an ice cream, the food was served cold nothing was labelled and 1 of our party was a vegetarian , After lunch that was served from 12.30 till 2 you got nothing till 7pm apart from a piece of cake at 5pm There are 4 floors with no lift, The first room we were given was on the 4th floor with no balcony and the only small window did not open behind the window was the BIG BLUE NEON sign. They did change our room after a bit of a battle. Hot water was every other day. one night we came in and there was no bed linen on the bed, when we asked at reception we were told they didn't have the key for the linen cupboard!!!! but did offer us a dirty blanket that they had been using. we were all inclusive and although we were out most days and night so did not eat or drink much at the hotel they still charged us for a drink while we were waiting to get picked up for the airport because it was after check out time of 12 noon.

Room Tip: room 405 was a good even though it was on the top floor, or ask to on the 1st or 2nd floor
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jacquisteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 June 2014 via mobile

I think everyone is being very harsh about this accommodation. I stayed here with my two friends recently and honestly, for what we paid, I couldn't have been happier. Clean place and friendly staff. Yes basic but great location close to the shops, beach and harbour. Food was always well presented and tasty and I really couldn't fault anything about this hotel. If your thinking of booking go for it but of course dont expect a fancy extravagant hotel as you get what you pay for and it was perfect for us. Thanks for the great holiday guys! :)

Stayed May 2014, travelled with friends
Helpful?
3 Thank Susie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrogate
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Hotel was lovely . Food was not too good but does state only turkish cusine and no childrens menu.. staff were excwllent . Rooms were cleaned every day.. short walk to beach only downside pool was 1.7mtre all round not good for children . Would definitely go again but without children x x x ♥

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank puma1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Lagoon Hotel Marmaris

Property: Blue Lagoon Hotel Marmaris
Address: 1. Inonu cad. 141.sok No:15, Marmaris 48700, Turkey (Formerly Blue Lagoon Apart Hotel)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #163 of 234 Hotels in Marmaris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Blue Lagoon Hotel Marmaris 3*
Number of rooms: 50
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