We stayed for a week here in June and got it as a last minute deal for £440 each so weren't expecting much (especially given the mixed reviews) but overall we had a great time.
Our room was very bsaic but clean so we were fine with it.
We had such a relaxing time as we could just sit by the sea and read, eat and drink in a beautiful place. The location is definitely the main attraction and if the food was a bit better and the hotel given a spruce up then it could be amazing. Lying by the sea looking out over the water with a book was just perfect! The water was wonderful for swimming as it was so clear.
Marmaris itself was a bit of a shock-it was lovely! I didn't realise the area was so beautiful with the mountains and the harbour (beach looked a bit small and not great sand). Marmaris had a nice harbour and the restaurants looked good and quite reasonably priced. I enjoyed looking at all the huge boats and gawping. We went on a boat trip (£12 for the whole day including lunch and drinks) where again the water was ridicuously clear, I felt like I was in Thailand and went round the castle & museum which was interesting. Lots of shops with the usual rubbish (which I love, bags etc) and I got some beautiful throws and embroidered cushions for my sofa for about £50 which would have cost about £100+ in England.
The pool was large and very clean with lots of sunbeds (although I imagine in July/August it would get a bit crowded by pool and beach bit by sea). The pool did play annoyingly loud music but most hotels seem to do this.
There wasn't really much to do for kids/teenagers and the hotel is very isolated (although only 10 minutes on the bus from marmaris so good as a base). The hotel did encourage people to join in morning stretches/aerobics by the pool, darts, table tennis tournaments and pool volley ball so they did try even though the faciliites weren't great; the tennis court looked like it hadn't been looked at in 10 years.
The food wasn't great, but I've never had an amazing all inclusive experience! It was the usual fruit, salad, bread etc which was all fresh and tasty. Breakfast was pretty good, they cooked fresh omlettes and panckes for you (along with all the usual salad/fruit/cereal/meats etc) so couldn't really complain about the breakfast. Only thing to show its not a high standard is that fresh juice etc isnt included but that rarely is. Lunch was very similar but with some kind of chicken/fish/meat choices, pasta etc and same for dinner (but a different variation) so it did get repetitive but if you didnt pay much for the holiday you could still go out in marmaris every night for dinner and it would be worth doing all inclusive just for breakfast, lunch and drinks. The snacks were cooked fresh but were the same bread with spinach/onion parcels and very dry cakes/biscuits every day (not amazing but filling!) but if they had been nice we would have put on about half a stone each in a week.
The alcohol wasn't great. We amused ourselves trying to see who could handle more than a sip of wine (red or white literally tasted like vinegar and off vinegar) and the gin and vodka seemed likely to burn a hole in your stomach-they would probably be useful for DIY in England. BUT the beer was fine so we had many a refreshing shandy and developed a taste for Raki with lemonade which was very nice (presumably as a local spirit).
The staff seemed to work very hard (they never seemed to go home) and the pool was always being cleaned after dinner and the leaves around the pool swept up etc!I'm not sure how easy communication would be if there was a problem as the staff's level of English seemed to vary quite a lot but they were friendly. Ozzy who works at cleopatra beach bar seemed nice and didnt hassle you at all (despite what the reviews say) or annoy us (and we're quite anti social when trying to read!) He did chat to us for a bit but it was interesting hearing his life experiences!
Overall I'd recommend staying here if you can get a cheap price and expect a slightly shabby but very pretty hotel (and aren't a fussy eater).
FYI-There was free wifi but only in the reception area.
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