We have just returned from 8 nights in the PasaBey and prepare for a long and honest review. We arrived late (after midnight) and we were given a twin room on the ground floor. ( I have sent a mail to the hotel to ask for a double bed but did not get any reply.) We decided not to complain and pushed our beds against each other. The next day, the housekeeping gave us a double sheet and made our bed up as a double. We were very happy! The room was very well cleaned every day.
The food is very nice, plenty of choice. I do not get why people complain about the food. What did you expect? Go to the Mac Donalds if you want to have chips and burgers. There is sooo much more to eat. We had a different main course every day, so many desserts..
The staff in the Restaurant/bar is also very polite. They work hard, they are always happy, they always help you when you are looking for something.
The reception staff on the other hand were soooo uninterested. Especially the big lady. There was another man at the reception and he looked so depressed. What a shame, comparing to the happy restaurant staff. Don't bother ordering sandwiches before 06.00 PM on the day of departure. The night guard and the night receptionist where LAYING (!!) in one of the seats at the entrance. he checked us out and asked for our sandwiches and he said ' the cook will be here in 10 minutes'. 30 minutes later, we were sitting in the bus for two hours without breakfast. The night staff were still laying on the seats. We were trying to get coffee, but the machine was not on yet. The night staff looked at us from their seats and did not say a thing. ... Thank you uninterested, lazy, depressed night staff!
The problem with the sunbeds... what can I say. We did not get up at 06.00 am to get a sunbed. We had a walk in the morning and at 3-4 Pm a lot of sunbeds were free again. Once, we were lucky to find two beds at 10 am.
The spa area is very nice! Good customer service. I have spent 40 EUR for 1.5 hour massage, turkish steambath, scrub, foam massage etc. Which was very good value and very nice young staff!
the entertainment was very poor. The entertainer was just one man so it was difficult for him to do something exciting. The night entertaiment did not take longer than 10 minutes. I was very interested in the Breakdance boys, but I was dissapointed when they finished 10 minutes later.
Overall, it is a decent hotel. Our room was facing the inner courtyard, on the ground floor so we had a lot of noise with a group of people walking in the inner courtyard after their night out. The night guard told them to go away. That is why noisy people did not like him I guess. If you are friendly to the staff, they are friendly to you. that's just how it is.
If you can take care of yourself and you do not need to pass by the reception very often, I really recommend this hotel. Good value, good food, clean rooms, good location, near the marine and the beach.. I would go back because we had a good time in there.
If you are a type that needs a lot of information and attention from the reception staff, do not go here because they give you a really really bad feeling.
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Hotels.com, Odigeo, Priceline, Traveltool, S.L.U., TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Pasabey Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.