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“Lovely Hotel, very modern”

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Casa De Maris Spa & Resort Hotel
Ranked #5 of 234 Hotels in Marmaris
Certificate of Excellence
Chesterfield
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely Hotel, very modern”
Reviewed 29 October 2013

We stayed here for 2 weeks from mid Sept and had a great holiday. The hotel is very modern, which we liked and very very clean which is fantastic. I would share the other comments that the Reception staff generally are not particularly friendly or helpful but we found all other staff great and very friendly. The rooms are large, spotlessly clean and comfortable the only gripe I had was that, although there were a lot of mirrors, all of them were tinted. This made it difficult to apply make up etc. Just a small clear mirror would do the trick! We found the food, particularly in the evening, a little repetitive and boring but we ate out mostly but only because we didn't want to be stuck around the hotel all of the time. All in all we had a lovely time and felt that we had good value for money all round.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allyneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (289)
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Torbay Uk
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2013

After booking this as a last minute getaway I was excited to be in the sun and absolutely thrilled with the hotel. Modern, quirky and fitting all aspects of detail in both the Thomson brochure and on the personal website. We visited the 17th October for 1 week.

Room:
We were on the highest floor level 5 with a side room that overlooked the entrance, chickens and amazing hill landscape. I was more than happy with this view and only heard the chickens around 11am. The room is very open, clean, modern, shower was amazing and a little quirky touch was your own private room door bell. A thing I didn't really like is the sliding toilet door. Didn't feel like you had much privacy. The room was also warm even warmer than outside so we did have to have the vent on a lot of the time. Not too much of a biggy to not go.

Service:
The service was a mix of excellent and average. Excellent was: Ann in Customer Service-always bubbly, smiley and interested in our holiday. Alf who is the entertainment manager was also another great member of the team. Encouraging us to attend poolside games, helping us with useful information about the resort and always willing to do that little extra. very friendly to us both! The photographer was a delight to speak with and again was always interested in us and what we had been up to. The concierge boy always had several jobs and always did them efficiently.
The average service was from the bar staff. At times they were quite rude to me which I didn't know was because I was a female or just because it is coming to end of season and they were relaxing.

Pool:
The poolside looked very nice and worked well for us but only because it was out of season. There aren't many sunbeds which I can imagine in season would be annoying. The beds in the pool are very nice to refresh yourself especially as the water is very cold.

Beach:
The beach could be slightly better and perhaps with a private jetty as per other hotels in the area. Saying that the service from the pool boy and beach attending is just as good as in the hotel.

Food/Drink:
A very modern and relaxing restaurant. A mix of European and traditional Turkish food. All of good standard with fresh salads, good meats, fruit, ice cream and in general quite good for an all inclusive hotel. One thing that we found very disappointing was the selection of drinks available. No rum and only 3 vodka based cocktails. Vodka seemed the beverage that ruled the drinks. Juice was very sugary and not fresh.

Location:
We loved the location as it allowed us to be out of the hustle and bustle from the main town but walking distance to Marmaris 40min walk along the seafront and Icemeler 30min walk. A lot of watersports close by, several shops and booking agents. perfect location!

We booked all of our excursions outside the hotel which is easy and secure. We also ate at Faros restaurant on the main walking strip from Casa De Maris to Marmaris one night. Such a great bar with some really great staff and food!

All in all a great holiday!

Room Tip: I wouldn't pay the additional for a pool balcony. The limited seaview overlooking the hills is e...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Belle829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Widnes, United Kingdom
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2013

Myself, my wife and four friends came back from our holiday at Casa De Maris today and I cannot recommend it highly enough. We were looking into booking again for next year whilst still there. I have summarised a few point below:-

Prior to Arrival
Prior to arrival I contacted the hotel to ask about Wi-fi (which is free) and diving centres in the area amongst other things and received a prompt reply from Anna in guest relations with answers to all my questions. We met Anna whilst there when she introduced herself and asked us how we were enjoying our holiday. She was very helpful and always smiling.

Arrival
The transfer from the airport to the hotel was very long at around 3 hours in total, though as others have said it is worth it. We booked through Monarch who in turn use Cosmos, we were on a full sized coach and were the last to be dropped off. One of our friends seems to recall we could have chosen a slightly more expensive transfer which may have resulted in us being put on a minibus. As such I would recommend taking this option.

Room
We were quickly booked in and shown to our room. The rooms are very spacious and modern, though a little limited on storage. Lighting is also a little low and as such my wife said she found it difficult applying make-up etc. As others have said the walk-in shower is great. We had a side room which overlooked some land occupied by chickens and as such a cockerel crowing in the early hours was a bit of a pain as I am a light sleeper. Earplugs sorted the problem so might be worth picking some up, either that or an air gun!!! The rooms were always kept extremely clean and the cleaners we met were always very polite and helpful.

Food
The food was excellent. We have stayed at a number of large complexes in the past and were worried the food might have been limited. We could not have been more wrong. There was lots if choice and it was always delicious. The chefs work really hard and do an excellent job. The head chef, I think his name was Mustafa was also really friendly.

Service
Service was also very good and always with a smile. Mahmet (I think that was his name) was particularly good and always helped find us a table for 6.

Pool and Beach
The pool area was very good and clean and as some have said sun beds were limited but there were always beds on the beach. As we wanted 6 beds together by the pool we did tend to get up early to get them but then we have always had to do this when holidaying with a group of people.

The beds were a little uncomfortable and if anyone from the hotel is reading this I would recommend getting some cushions.

The beach is not very big but it is big enough and clean.

Location
The location of the hotel is ideal with a short walk along the promenade to either Marmaris centre and the harbour in one direction or to Iclemer in the other.

Services
The hotel has a shop, jewellers, a small gift shop, a photographer and a leather display (shop in Marmaris and someone calls in occasionally). Tahir and Nesli from the Selma Jewellers, Yasha, the shop owner and part owner of the hotel and Suet, the photographer, were very friendly and always laughing and joking and would regularly join us when we were having a drink. The jewellers were very good value and all off us bought a number of items from them whilst there, my wife would have liked to have bought a lot more.

The Turkish people and in particular the hotel staff are really friendly and I feel this, along with a good hotel and location really make for a good holiday and we can't wait to go back again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fadge112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2013

Stayed here October 2013 for two weeks. Some very good points some bad.

Reception - Service very poor here at check-in. Receptionist seemed to think it was a chore to check us in. Heard many stories of people requesting full sea view yet not receiving it. Seems like this was the Hotels policy! Paying 25 Euros for a safe in a 5 star hotel also unacceptable. We also ordered a take away breakfast for an early start mid week yet this never materialised and we were told that we hadn't booked it.

Room - Initial thoughts were that it was small, yet this didn't prove to be a problem. Room was clean and provided everything you need for a holiday. Bed was super comfortable as were the two plump pillows on each side. The shower is amazing, and the sink in the bathroom although initially we thought was strange was actually quite practical. Storage space adequate although some drawers would have been useful. Re-stocking of the water in the mini bar was somewhat sporadic, often not getting it. Cleaning of the room OK although we had to ask for the sheet to be changed after a newspaper print stayed on it for three days. Fresh towels every day. Some signs of damp in the corners, wouldn't expect this in a five star but it certainly didn't effect our holiday. The view (partial sea view) was stunning. The cockerel was on our side of the hotel and to be honest didn't really bother us.

Dining

Food was plentiful with always plenty to choose from. Soups were very tasty. Breakfast was a little repetitive, but thats fairly standard for hotels. We tended to sit in the same area, served by the same waiting staff and they were always SUPER efficient with drinks and clearing tables. Had some banter with some of the other waiters too and they were all very very friendly.

Bars

Service around the bars was excellent. Most of out first week was spent at the pool bar with superb service and friendly chat from Enes. Shinazi made awesome cocktails and again very friendly. Emre (Our adopted SON) is a very nice young man and his banter and service was great. Special mention must go to Emir "Georgeous, Dangerous, Funny Guy, Lady Killer" who really made it for us in the lack of the animation team (see below)! Service on the beach is awesome with drinks being brought to you pretty much on demand.

Animation Team

Well that is lack of animation team, This was the biggest let down of this hotel. Our first night they were racing dressed up chairs. Yes it was as stupid as it sounds!!! The animation manager never once acknowledged a smile and we found him to be very rude. It seemed that he would only talk to what we called "Bar street candidates". That is young people that he thought would go along with the animation team to Bar Street after hours. I guess they doubled up as some sort of promoters. There was one very good outside act that we enjoyed, we were also very privileged to have been allowed to attend a Turkish reception that was held at the hotel. Apart from this the entertainment was appalling. If it wasn't for the bar staff we would have been in bed by nine oclock every night.

Shops (Hotel)

The general stores was useful with a good selection on offer at what seemed reasonable prices. Not too sure what the fascination is with the Jewellers. We found that both shop keepers would hang around the entrance to the restaurant which we personally found very annoying. The manager of the general stores would often come to your table and hang around silently, very strange!!!

General

The location of the Hotel is excellent and we regularly walked to both Icemeler and Marmaris. About 10K total with the hotel pretty much in the middle. A short walk to the main road with Dolmus' running both ways on a regular basis.

We met some lovely people at the hotel. Spent a wonderful last day with Carol and Keith, beach time with Mary and Jo, and a big hello to Alison and Ricky (hope your house was in a better state than ours when you got home)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steele_Long_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llantwit Major, United Kingdom
Level 6 Contributor
144 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 27 October 2013

The hotel is around 2 years old and is kept absolutely spotless. The check in was easy and quick and we were shown to our room by a bell boy who brought our cases. The room was a good size with ample bed. The shower was fantastic. Linens changed daily.

Food very good, menu is repetitive, but a wide variety of choice each meal, so you don't have to eat the same thing every couple of days. Desserts to die for, especially Baklava! Thank you to Hakan for looking after us in restaurant.

Pool area can be congested with sun loungers very close together, advise to get up early and re-arrange furniture!

Beach small and shingly, but the hotel is ideally situated to travel to sandy beaches in either Icmeler or the other end of Marmaris.

All drinks 1st class, not diluted as many hotels in Tunisia we have visited. All hotel staff pleasant and helpful, with special thanks to the young ladies at the indoor bar, especially 'Checknaz', happiest bar maid with infectious laugh.

Arrived home on 25th October, 26th October booked to return in May and October 2014.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lesleyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apeldoorn, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2013

Its a very good hotel, The food is excellent. The bar was very good , especially The bartender Enes. He was very active and friendly. He showed us the good bars and helped us with buying goods in turky so that we didnt Pay to much at the shops.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fransjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level 5 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 24 October 2013 via mobile

Fantastic location, spotlessly clean hotel, lovely rooms with rain shower to die for and huge bed! Great pool and private beach and brilliant spa....do not leave without experiencing the Turkish bath...sublime:). Spa ladies and housekeeping team were great...so accommodating and friendly. Food good considering number of guests and varied nationalities catered for. Only let down were reception team...no warm welcome, no interest in how your holiday was? Also during dinner we had to get our own drinks on more than one occasion...not acceptable in a 5 star hotel! Some of team just didn't want to interact...we quickly realised in whose section to sit in...as the blonde lady and one of the waiters were clearly more switched on. Would have been 5 stars with better service!

Stayed October 2013, travelled as a couple
Helpful?
2 Thank SallyP260772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa De Maris Spa & Resort Hotel

Property: Casa De Maris Spa & Resort Hotel
Address: Sirinyer Mahallesi 100. Sokak No:2 | Siteler Mevkii, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 234 Hotels in Marmaris
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Casa De Maris Spa & Resort Hotel 5*
Number of rooms: 190
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