We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Elegance Hotels International, Marmaris
Ranked #29 of 234 Hotels in Marmaris
Certificate of Excellence
Reviewed 5 August 2014

My family and myself stayed at elegance 2 years ago and we were a total of 15 people!

The truth is, you can't base your decision on reading reviews because everyone has their own opinion of things. My family and I are quite fussy and high maintenance but we were very happy with this hotel!

Marmaris as a whole in my opinion is suited for younger people and adults but the night life is soo good. You'll see lot of teens or young adults on their way to clubs, so if you're around that age you're gonna have FUN. However it is still suitable for families!

Friendly staff

Wifi connection in the lobby only

Bedrooms:
- bedrooms weren't the best but they provide everything you need and to be honest, I was hardly in my room because I was so busy having so much fun outdoors! Comfortable beds and clean. Good enough for me

Pool:

- there are two pools, one of them is called the 'silent pool' where most of the children are as it is much larger than the other one.
- there is a bar next to this pool which provides free drinks and food at lunch time such as mini burgers and fries (if you got all inclusive).
- the other pool is smaller and is next to the other bar where most of the young adults are. This is because everyone hangs around the bar with a cocktail in their hands enjoying the music.
- hotel is right on the beach which is beautiful.

Food:
- any good you'd ever want, they have it. Truly supply a wide range of foods from different cuisines, and very yummy! If you are more a salad person then the salad bar is amazing, so colourful and full of choice! (Same goes for the desert and fruit)
- they also provide bottles of wine at the buffet - what more can you want?

Entertainment:
- they do sometimes have acts such as belly dancing or something geared towards music.
- the bar is sooo full and buzzing in the evening which was perfect, drinks are flowing and the DJ is playing all the latest music - loud.
- this hotel is literally right on 'bar street' which is a street full of bars and clubs, and also shops!
- the hotel has a great service to cater young guests as there are the entertainment staff who provide information for the best clubs. They also proved a shuttle bus to escort you to the club and back to the hotel!! How continent is that?

I've probably missed out on some things but there is just too much to say! all in all, this was a very good holiday for me.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank aiyabbx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 13 September 2014

Dear Aiyabbx ;

First of all thank you very much for choosing Elegance Hotels International and recommend the other guest. All of the observations in your article are so nice, you introduce our hotel with all details what the guests want to know and they made us happy. It will be a pleasure for us to welcome you again. In any situation which we can help, you can contact with us from +90 252 417 78 78 or sales@elegancehotels.com . Warm regards...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (768)
Traveller rating
Traveller type
Time of year
Language
  • More languages

201 - 207 of 768 reviews

Reviewed 14 July 2014

We've just returned from our second visit to this hotel in as many years, and sad to say, we won't be returning any time soon.

After a fabulous time last year, we were disappointed to find that the rooms still havent been refurbished and are definitely very tired looking now. I accept they are functional and everything worked, but the shower head was hanging lose from the wall, ceiling panels were hanging down, there was an awful smell in the room, carpets were threadbare etc.

While there was plenty of food on offer, and of a reasonably high quality from what we could see, it was constantly in a sauce or highly seasoned - don't get me wrong, I'll eat anything, and was certainly not looking for a full english breakfast,sausage and mash or steak and kidney pie, but in the past there had always been a plain alternative (grilled chicken for example instead of chicken in a sauce) for those who preferred something less rich, or for the children. This year was not the case, and my 8 year old son survived mostly off chips, plain rice and pasta. we complained about this issue, and the following day the food selection was better, but it soon went back tothe usual.

Our experience of the check in staff on leaving was terrible this year. When i tried to extend our room for a few hours so my family could shower and change prior to leaving, i was told 'no' without any apology and i could use the changing rooms in the spa area. These are not suitable for this in my opnion, and given that this is a 5 star (not UK equivalent) boutique hotel, they should be able to ensure there are rooms available in this manner. I understand they were fully booked, but not all guests arrived immediately, and not all rooms could be cleaned straight away, so there would have been a way around this, with some thought and care. The reception staff member was not apologetic, and simply said if we were not happy to complain to customer relations, which we did.

To be honest, for what we paid to stay at this hotel, i think we could have done a lot better. Interestly, a group of english 'lads' who arrived during our stay also commented on the food - 'oh, burgers and chips again then, could have stayed at home for this' they muttered, which is very telling. Also, there is a large brand new hotel complex opening shortly next door but one to this hotel. No doubt in its first year or two it will be able to undercut surrounding 'luxury' hotels like the Elegance due to its size and desire to drum up business. I'm not sure if some of the Elegance staff know this and don't care, or maybe they can't do anything about it? Guessing some are looking for new jobs there!!!

Either way, the Elegance is tired and needs to sort itself out otherwise it will lose a lot of customers.

Room Tip: Go for one of the top floor suites if you stand the huge increase in cost - never been in them but t...
See more room tips
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 12 September 2014

Dear Ian H. ;
Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this reviews with us. We would like to mention that all negative reviews are important for us like positive reviews. All these details what you shared will examine and work over every point for improving ourselves. We would like to share our regrets for any experienced disruptions. We believe that we will be better with your constructive criticism and offer our respect.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Myself and my partner stayed at the elegance and was a bit disappointed. Some of the staff are quite rude especially at the reception area. However the reps were great. The food was terrible no flavour and pretty much the same every lunch and dinner, the best food is on the pier but that does not come in your all inclusive packet. When they mention all inclusive only certain drinks are all inclusive at the bar and the food in the restaurant. The mini bar in your room is not where in other places I have stayed they have been. I think we possibly would come back as the people we met over there were lovely but would not go all inclusive.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank AlinaMarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 13 September 2014

Dear Alina Marc;

Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this reviews with us. We would like to mention that all negative reviews are important for us like positive reviews. All these details what you shared will examine and work over every point for improving ourselves. We would like to share our regrets for any experienced disruptions. We believe that we will be better with your constructive criticism and offer our respect.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014 via mobile

Unfortunately i didn't have a chance to experience all hotel facilities but i have something to say about SPA: this is the best quality SPA in whole Marmaris i have ever seen! Starting from design and colors and finishing by its service. If you decide to have turkish hamam+massage, do ask for Fatma (she is so professional). Everything was up to my expectations. Also big thanks to Senol. You are the best!

Stayed: July 2014
3  Thank Katya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 12 September 2014

Dear Katya B. ;
Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this lovely reviews with us. We are honered to read that you had an enjoyable holiday and pleased with the nice comments. Also we shared your amazing comments with Spa staff, they were so happy to hear these good sounds and sent many thanks to you. We will be happy to welcome you again in Elegance Hotels International. In any situation which we can help, you can contact with us from +90 252 417 78 78 or sales@elegancehotels.com . Warm regards…

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

Having never visited Marmaris before I wasnt really sure what to expect from the Hotel. But after spending a week here I would recommend it to anyone. The location is right on the beach, the facilities are outstanding, the staff are so polite and friendly. My only negative would be that the room looked a bit dated, but as you only really use it for sleeping its not an issue.

Stayed: July 2014, travelled with friends
2  Thank patrick p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 12 September 2014

Dear Patrick P. ;
Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this lovely reviews with us. We are honered to read that you had an enjoyable holiday and pleased with the nice comments. All of these valuable comments that we received from you help us to be motivated and be better year by year. We will be happy to welcome you again in Elegance Hotels International. In any situation which we can help, you can contact with us from +90 252 417 78 78 or sales@elegancehotels.com . Warm regards…

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

We just returned from 7 days in Marmaris / Eelegance hotel, we can only say this time you made our stay even better - might be the beswt stay out of 15 or more visists to Elegance Hotel.
A special thank to Hela in back office and Cenk at reception, both of you made this stay special.
Food and service just very good - and we enjoy a problem free service... the many types of food every day, makes is easy to enjoy - thanks to the personal.
Again the only problem we have (have said that for many years) music at the pool area - you do not need to compete with "Bar Street" during day hours....so DJ (23 years olod) look at the guests - this is the only complain - otherwise we would have given you 5 STARS....

Room Tip: The rooms facing Pool and Sea - is ofcause the best....
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nyborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 12 September 2014

Dear Nyborg ;
Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this lovely reviews with us. We are honered to read that you had an enjoyable holiday and pleased with the nice comments. All of these valuable comments that we received from you help us to be motivated and be better year by year. We will be happy to welcome you again in Elegance Hotels International. In any situation which we can help, you can contact with us from +90 252 417 78 78 or sales@elegancehotels.com . Warm regards…

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

Nothing but words of greatness for this amazing hotel. Everything about this hotel was fantastic. It is probably the best situated hotel in the area. Rooms were clean and food was excellent. The hotel stuff is very polite and kind. It is a hotel for every age group of people so i sincerely recommended it to everyone and enjoy your stay in Marmaris! :)

Room Tip: As always rooms with the view on a seaside are much better.
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Danica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elegance_Manager, Halkla İlişkiler Müdürü at Elegance Hotels International, Marmaris, responded to this reviewResponded 12 September 2014

Dear Danica M. ;
Principally thank you very much for choosing Elegance Hotels International and taking your precious time to sharing this lovely reviews with us. We are honered to read that you had an enjoyable holiday and pleased with the nice comments. All of these valuable comments that we received from you help us to be motivated and be better year by year. We will be happy to welcome you again in Elegance Hotels International. Also many thanks for recommending us to everybody, appreciate you. In any situation which we can help, you can contact with us from +90 252 417 78 78 or sales@elegancehotels.com . Warm regards…

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marmaris hotels
0.4 mi away
D-Resort Grand Azur
D-Resort Grand Azur
#15 of 234 in Marmaris
1,346 reviews
1.0 mi away
Casa De Maris Spa & Resort Hotel
0.1 mi away
Blue Bay Platinum Hotel
Blue Bay Platinum Hotel
#21 of 234 in Marmaris
2,796 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Green Nature Diamond Hotel
Green Nature Diamond Hotel
#25 of 234 in Marmaris
1,378 reviews
9.2 mi away
Angel's Marmaris Hotel
Angel's Marmaris Hotel
#198 of 234 in Marmaris
80 reviews
0.6 mi away
SunConnect Grand Ideal Premium
Show Prices
Show Prices
Show Prices

Been to Elegance Hotels International, Marmaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elegance Hotels International, Marmaris

Address: Siteler Mah. 209 Sk. No:4, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Marmaris
#17 Spa Hotel in Marmaris
#17 Luxury Hotel in Marmaris
#32 Romantic Hotel in Marmaris
#36 Family Hotel in Marmaris
Price Range: £20 - £259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Elegance Hotels International, Marmaris 5*
Number of rooms: 200
Official Description (provided by the hotel):
Turkey's Elegance hospitality welcome. Elegance holiday in Marmaris... Think how much you are special and how you deserve the best of everything... And then imagine an unique nature wrapping you with a warm sun, taking you from wide green areas embellished with palm trees towards the lap of a deep blue sea. Welcome to marmaris, a paradise on earth, where the blue meets with green... The unique sensations at Elegance International, Marmaris... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, Travel Republic (UK), LoveHolidays, Prestigia, Booking.com, TripOnline SA, Hotels.com, Ebookers, Cancelon, Expedia, HotelQuickly, getaroom.com, Evoline ltd, 5viajes2012 S.L. and HotelsClick so you can book your Elegance Hotels International, Marmaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Elegance Marmaris
Elegance Hotel Marmaris
Elegance Hotel Turkey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing