Having sent many of my own customers to this hotel and doing the club excelsior for many years my expections were quite high, too high unfortunately !!! The entertainment was awful I'n the evening so bad that we left the hotel to find some!! There were 14 of us with 5 kids ranging from 12 to 2. There was the odd occasion that when u ordered food from the bar it was correct!! Staff did not spk great English!! Kids club was awful so we abandoned it after day 2!!! The girls I'n reception were sooo rude no matter how polite u r they were just very dismissive!!! Volcan bar manager was fantastic very quick and professional and is a credit to the hotel as well as the maid she was brill!!! The orange bar was a disaster we ordered 4 cocktails and by the time our friends had drank there's we were still waiting!! The rooms were nice but no aircon I'n bedroom! The supermarket staff were as rude as reception and a complete rip off!!! Though we had met good company away so it did make our holiday good fun but would not return unless the staff approach was better and entertainment changed!! Met a few people at pool who expressed disappointment I'n entertainment as they had been coming to anastastia for years and said they too would not return!!!
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- Also Known As:
- Club Anastasia Hotel Marmaris
- Anastasia Hotel Marmaris
- Anastasia Club Marmaris