Just home from a 2 week stay with my adult son. All the staff friendly & helpful. Our room was very clean & comfortable, we even had a bath, which was a pleasant bonus as only every had wet rooms in Turkey before. Rooms were cleaned and towels and bed linen changed daily. The pool was spotless, as were all areas of the hotel. The choice of food at breakfast and lunch was plentiful, with a wide variety of salads & puddings. I can't comment on the dinners as we always ate out. The staff were pleasant and helpful and all in all the hotel was a great base.
I can't believe the negative reviews & in defence of the hotel I would say:
- Food - chicken was served daily & I didn't see anyone complaining when they were eating it. As most omnivores eat chicken, this is a safe bet for the hotel to serve. Obviously no pork as Turkey is a Muslim country.
- Rudeness of staff - just because some of the younger men didn't converse, does no-one seem to realise they don't all speak fluent English. It's not rudeness, it's a lack of understanding, especially by the diversity of UK accents (how many of those that complained could speak fluent Turkish).
- Coldness of pool??? No pools are heated due to the excessive heat. The whole point is to cool down, not float in a sauna.
- All inclusive drinks. The hotel is a business & of course, unless you pay 5* star prices, you will only be served local drinks (all Inc hotels always do this).
- Broken sockets/wires hanging from walls. Address the issue with the staff straight away and I'm sure something would do something about it. Don't sit moaning about it, be proactive.
It doesn't matter where you go or what you pay, people will always find something to complain about.
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- Also Known As:
- Ares Hotel Armutalan