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“Very good holiday!”

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Blue Bay Platinum Hotel
Ranked #19 of 234 Hotels in Marmaris
Oxford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good holiday!”
Reviewed 28 August 2014

Very well organised trips, high standard customer service in the restaurant and the girls in the reception. Avoid room 1202 as it has a jammed door lock which causes the alarm going off and the toilet breaks every time you use it - we had a plumber in every day fixing it and for the alarm we had to use a knife to fix it ourselves as couldn't be bothered to call the reception every time. Nice clean rooms, not so clean toilets downstairs, food wasn't amazing but it looked good and there was always something new to eat but a lot was repeated every day. I loved the grilled salmon and the ice cream at 3pm every day was lush.

Room Tip: All rooms are quiet but there is a night entertainment going on between 21:30 and 22:30 around the m...
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Katarzyna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (416)
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liverpool
Level 5 Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 27 August 2014

This hotel is a four star hotel and I think that is a fair assessment of what you can expect,
Staff always happy and friendly
Food was always well presented and plentiful, loads of choice, desserts are to die for.
Three outdoor pools and one indoor, we stayed at the relax pool, good for us, nice and quiet.
Free towels for the sun beds
Drinks, enjoyed what we had, the bar staff always chatty and friendly, no queues.
Al carte restaurant, IL Primo , not that impressed, but that was just us.
The grounds, the hotel is surrounded by other high story hotels, so no greenery, but there was always a breeze and that helped, so hot in August
We stayed in room 1416 on the 4th floor, the room was a family room with a spare bed' as there was only two of us loads of space, loved the room, balcony was facing the main road rubbish view, but did not bother us, could not hear any road traffic at night, so we where okay.
From 11.30 till 6.00 pm the patisserie was open, the cakes where fantastic, for us a real plus point for this hotel.

The beach was across some waste ground about 500 yards from the hotel, wasn't that impressed with the beach, shingle and very narrow, so not sure if the hotel has its own space, on the beach,

Just one other point, on the first day we where there we used the lift to get down from the 4th floor, got into the lift with another couple, the lift said 8 people 630 kg, the lift stopped halfway down and we where stuck in the lift for 15min, when the maintenance man got us out, he told us the lift only holds three people' that was the problem, never used the lift again as there is another lift that holds 13 people, we used that one for the rest of the holiday.

All in all we enjoyed this hotel, although we have stayed in the Marmaris imperial last year and felt it was better value, just our opinion.

Benjy Liverpool

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank benjyLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014

Arrived at hotel with fast check in. Lovely clean spacious rooms. Good selection of pools. Staff were extremely friendly and hard working, brilliant service provided. Spa was an exceptional experience that we went twice during our holiday. Big shout out to Antonio. A true gentleman and a good friend.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JordanHill_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giannitsa, Greece
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2014

The hotel location is very good near to the beach and to the center of Marmaris. Hotel facilities was in a very good level and room was spacious! Staff was very polite and ready to help us anytime! The pools very clean with nice and different activities every day. Food and snacks (we had all inclusive package) were very tasteful and very good quality. Marmaris is a very intersting place and very nice destination for holidays. Me and my family definitely will visit again Marmaris and Blue Bay Platinum!!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Nick-Horop H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 August 2014

Got back from the Blue Bay hotel a few days ago and going to give a honest review, first check in was fast and and efficient and friendly which at the early hours of the morning was just what you need. when we booked we booked 2 x double rooms so my wife and i could have one and the other was for our two teenage children ,we hoped they they be next to each other however that was not the case they were a corridor apart so we thought we would leave it till morning and speak with reception to see if we could get anything closer, to our suprise they did much better than that they gave us a family room with two seperate sleeping areas one twin and one double with good size lounge area and bathroom!! Can not thank them enough for doing that they seem as they will do what they can if you ask nicely! The rooms were clean with pretty good storage and modern in appearance,the maids did quite a good job changing towels daily etc however beding only seemed to get changed couple of times during our ten night stay which i suppose may of been better but not going to moan to much. Some people on here have commented on carpets in the walkways to the rooms being stained which they are but i have seen worse,however being a 4 star thomson hotel you maybe should expect better.The hotel on the whole though is fantastic with impresive features four swimming pools that cater for all tastes, we spent most of our time around the pool with entertainment which kept us all laughing lots !! The animation team were incredible!! they work so hard at what they do and are very nice people, if you wanted to get involved they made you so relaxed and welcome and if you didnt want to take part they left you alone! I would like to thank the whole team for a fun filled time especially Edward and Mr Crocodile who had me in stitches with his banter (lets go its very easy game) which i may had it was'nt, however i did manage to win one of their much in demand T shirts !
We went all inclusive and got to say i was blown away at the standard of food in the time i was there i had sea bass,veal,sushi and fillet steak! plus lots of other superb dishes they even have a pizza oven that turns out huge fresh pizzas which are so tasty, there is lots of fresh salad and fruit plus a very good selection of sweet dishes.The drinks are good on the whole but mainly local with good selection even cocktails other branded drinks are available but are chargable, with your inclusive deal with thomson you get a chance to use one of the a la carte resturants which we did and i must say WOW amazing food and atmosphere! Must say a big thank you to Boris in the resturant what a great guy so helpful and kind works so hard, Nicola in guest relations is a lovely lady(from yorkshire) so knowlegable and helpful and kind thank you and last of all Paula the thomson rep who was so nice and very helpful and does a fantasic job thank you .
On the whole we had a fantastic holiday and i would recommend this hotel highly, yes there are little things that could be improved but to me if your after a good holiday you can not really do much better than Blue Bay. Andrew from Staffordshire.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
9 Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 August 2014

Arrived early hours on the 9th August all seemed ok checked in fine staff friendly.

Room, well ok at first but in the morning found various issues. I will list them shortly.

WE ALL work hard for our money and our holidays are special times we spend together as a family as we all do. IM writing this review with this purely in mind to give you an honest review and to think before you book.

I'm going to start with the good -
1. The sunshine PERFECT
2. IL Promo restaurant Great - very tasty
3. Some restaurant staff plus barman in the lobby
4. Location good plenty of bars and restaurants.

The bad -
1. The rooms very dirty mould and hair in the bathroom, I went to the local shop and purchased bleach, scrubbing Brush and tub of bathroom cleaner MR. Muscle and gave it a good clean as complaining fell on deaf ears. The mattresses had stains on them so did the mattress protectors very poor. There were stains on the walls which were never touched as I wanted to see if the cleaner would do anything, no chance.
2. Restaurants - food would be ok ish for a week but was repeated most days the ready prepared meals in the evening were ok but at times they were cold not good.
3. Pool areas not clean in particular the quiet pool they never washed the floor area and the tables there were coffee stains and cold drinks spilt and never cleaned one morning there were wasps around the beds enjoying the spilt drinks.
4. The lifts were very dirty stained and you could see where someone had spat on the door, at the pool level there were various chemicals that could easily be handled by small children very dangerous as they left the lifts.
5. The Russians. Very rude they would push in whether at the bar or restaurant I know this is normal for them but there are so many at this hotel it drove us mad.
6. This hotel is too big for us so many people queuing to much Hustle and bustle well over a thousand people to contend with.
7. Private beach a joke dirty and not suitable for family's stay away.
8. Room fridge never filled and what ever you put in it, it never got cold.
9. Toilets around pool areas disgusting the smell was terrible.
10. Entertainment well a joke very poor and repeated if you stay two weeks you get to see the poor acts twice. The team of about 12 and the leader a Kojak look a like was a rude sexiest prat who loved himself.
11. Wifi kept failing so I went to reception only for the rude fat man to say well what can I do and got aggressive.
12. Corridor and hallway carpets disgusting and stained.
13. Drains in the bathrooms smelt of sewage as other rooms flushed there toilets it past down the soil stack in your room and sent a strong smell through the floor and shower drainage as the were no u bend traps fitted so you could smell the drains.

This is never a Platinum hotel and we would never consider going back even if it was our only option. If you want a real platinum go to the Belcekiz Oludeniz this is a proper hotel.

PLEASE consider carefully before you book I know this is hard for you as their are so many good reviews but I have taken many photos and will be sending them and complaining to Thomson's as evidence of our stay was poor.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
9 Thank Tyrone H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2014

lovely hotel, rooms were lovely small but only really slept in there so not a problem, food out of this world everything you could think of was there i must of put on about half a stone in a week, the only dissapointment was the area marmaris too busy for us.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Sarumsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Bay Platinum Hotel

Property: Blue Bay Platinum Hotel
Address: Kenan Evren Bulvari, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Marmaris
#10 Luxury Hotel in Marmaris
#12 Spa Hotel in Marmaris
#17 Family Hotel in Marmaris
#18 Romantic Hotel in Marmaris
Price Range (Based on Average Rates): £
Hotel Class:5 star — Blue Bay Platinum Hotel 5*
Number of rooms: 440
Official Description (provided by the hotel):
In the centre of Marmaris, newly-refurbished Blue Bay Platinum goes the extra mile for guests. Its new sleek exterior, with violet lighting and curvy lines, makes an instant impression. This lively and very popular hotel is well suited for families and all ages alike. Tranquil sea-themed rooms feel like oases despite being in the center of the city. A great collection of facilities at the hotel, 4 outdoor pools, one of which comes with water slides, and it continues with a spa, where you can take your pick from a range of treatments and therapies.The main restaurant brings buffet dining into the 21st century. You can sit in comfy settees to eat, and food choices are presented artistically, think amuse bouche in shot glasses and prawn cocktails in highball glasses. Only 70 m to the main beach and 1.9 km to the cosmopolitan centre, with Marmaris famous shopping bazaar, amazing nightlight and multi-million dollar marinas. Travel only 2.5 kilometers or 10 minutes by local transport to the idyllic neighboring resort of icmeler boasting magnificent scenery and beach. ... more   less 
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Also Known As:
Blue Bays Marmaris
Hotel Blue Bays
Blue Bays Hotel Marmaris

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