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“Fourth time at cettia not usual standard”
Review of Cettia Apart Hotel

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Cettia Apart Hotel
Ranked #3 of 234 Hotels in Marmaris
Certificate of Excellence
Reviewed 15 June 2014

Fourth time at cettia but not to usual standard, overall the cettia apartments are very good.
But reception and certain members of staff let it down badly.
Upon arrival we were given a studio when we actually booked an apartment it was 11.30 at night
The reception could not understand what the problem was but just kept repeating see manager in morning. So we stayed the night in a studio, unable to unpack the following morning I was up early to sort out the room problem but no management was available until 9.30. So I went to see thomascook rep on site he was busy and wouldn't be available until 12.30 I told him he had 1 hour to rectify the room problem and got rather angry with him it seemed to trigger a response.
Eventually we were given the correct room now it was 11.30 half a day of valuable holiday time lost. We always try to booked a self catering apartment purely for extra space and also you have a fridge, we don't use the cooking facilities as we always eat out. But we have drinks in the room
Ie coffee / tea /soft drinks/beer the utensils were sparce to say the least we had one spoon half the size of a tea spoon, no bottle opener/ no wine glasses/ the coffee cups were tiny.overall the cettia apartments are very clean they provide clean towels and clean the room daily,
Most of the staff are excellent and very friendly with the exceptions the pool attendant they have a rule that the pool does not open until 8.00am so you can't put towels out until after this time it soon became apparent that is is to allow for the pool attendant to claim all the best sun beds for is favourite guest/ or guest that pay him to save beds,we got so fed up of getting out for 8.00am to find he had put towels across beds we reported it to customer relations they were going to get this rectified but to no avail, right up to. the last day we saw money changing hands in daylight to the pool attendant so the following morning we took photographs of him putting towels out from 7.30am and went to see the manager. I do hope the management took action but unfortunately we had leave for home . I stress once more that the cettia and most of the staff are very good this is an excellent base for a holiday in Marmaris.
I nearly forgot to mention the entertainment team especially Adam who keeps the laughter flowing
All day .

Room Tip: Email the hotel and request the rooms over looking the pool or the main road.
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  • Stayed: May 2014, travelled with family
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2  Thank Barry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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578 - 584 of 1,144 reviews

Reviewed 10 June 2014 via mobile

This hotel was by far the best I have ever stayed in. Came with a group of 5 girls and all of us had one of the best holidays ever. Food and drink great, entertainment hilarious and gets your night started! We felt extremely safe as well being 5 single girls. The staff are so friendly and really make the effort to get to know you and make you feel welcome. A special mention to Adam, Martin, Mudjat, Enver, Cem and Zanzy. Anyone else I have missed its not intentional! We will definitely be back and looking forward to it already! Missing you guys! :)

Stayed: June 2014, travelled with friends
2  Thank Sethompig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

We went cettia for our 2nd time on the 26th may for 10 days , we stayed in room 307 overlooking the pool and bar, the maids kept the room spotless with fresh towels given everyday.

We stayed half board the food was amazing lots to choose from, the staff couldn't do enough for you and very friendly , you didn't need to leave your seat , they wer brilliant with the kids especially mujdat, enver,zanzy and the cem the bar made us feel so welcome.

Martin and Adam the entertainers were brilliant, daytime entertainment killer darts, water polo, killer pool and open the box, then in the evening mini disco, staff show then followed by live shows
Then cash bingo ( shake my balls baby) then karaoke ,cettia wouldn't be the same without Martin and Adam

Nail the pool boy worked hard to keep the pool area spotless.

Sasha the guest relations manager was a great help anything u need she's happy to help, mehmet the manger will always make sure you have a great holiday.


We got our photos taken by aytac the photographer they our very professionally done, my wife and daughter got the Turkish Bath in the cettia hotel and would definitely recommend.

Thanks for an amazing holiday again. Marty, Carolyn kasey and demi
See yous all next year

  • Stayed: May 2014, travelled with family
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3  Thank Chelseafc1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Just back from two weeks of pure relaxation! We had a nice, airy room overlooking the pool, with good cooking facilities, and the place was immaculate. The cleaning staff were in every morning, and like the rest of the staff, couldn't do enough for us, and made the children feel like royalty. The pool area was also spotless, and we literally didn't have to lift a finger. I actually got told off, in the nicest possible way, for tidying up after my messy toddler! The food was delicious, and a great variety, with enough home style food to please three picky children, but with enough interesting food to pleas slightly more adventurous adults. More potatoes would have been nice, but we are from Ireland lol.

Room Tip: We had a lovely room overlooking the pool, great for the panoramic views. However, if you're a l...
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  • Stayed: May 2014, travelled with family
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2  Thank Rachael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Had amazing 2weeks here!, all staff are amazing really nice people , entertainers Adam and Martin are also amazing!, couldn't have asked for anything more!, amazing hotels really give it a try if you haven't been

  • Stayed: May 2014, travelled with family
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1  Thank Hanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Had a great time here at the Cettia last year I stayed at the hotel but this year though I would try the apartments and what a better choice I made. Arrived in the middle of the night and had a easy check in and was shown straight to our room which was of good size just right for me and my wife and daughter. The swimming pool was great you could always get a bed and wasn't to packed. The bar and restaurant was brilliant and very cheap (I loved the Indian food). Also Sasha does a great job and is there to sort out any problems you have. We loved this place so much we booked for next year while waiting for our coach to pick us up.
So see you all next year.
(We would like room 403 again please)

Stayed: May 2014, travelled with family
Thank bazza1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

Just returned from cettia apart hotel and I cannot fault it. Lovely spacious rooms beautifully cleaned and excellent friendly staff. We stayed self catering and prices in hotel for food and drink was very reasonable and exceptionally good. All the staff can't do enough for you nothing is too much trouble. Will be returning next year :))

  • Stayed: May 2014, travelled with family
    • Value
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1  Thank Shaz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cettia Apart Hotel

Address: Sehit Ahmet Benler Street. No:23 | Cettia Apart Hotel Mugla/Marmaris, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Marmaris
#5 Family Hotel in Marmaris
#15 Romantic Hotel in Marmaris
Price Range: £50 - £137 (Based on Average Rates for a Standard Room)
Number of rooms: 54
Official Description (provided by the hotel):
Comfort & Magical Blue & The Sun - relaxing, friendly and lively atmosphere, bright and modern decor, excellent accommodations, service and facilities. All apartments provide bath, shower, WC, hair dryer, balcony, safe deposit box, air conditioning, TV, music channels, direct dial telephone, microwave oven, refrigerator and kitchenette with full equipment. ... more   less 
Also Known As:
Cettia Apart Marmaris
Hotel Cettia Apart
Apart Marmaris

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