Myself my wife and two children (3 +7 yrs) stayed at the hotel between the 21/7/14 and 4/8/14 on a half board basis booked through Thomas cook. I have been to turkey before to three other hotels in the Antalya area.
Flights were fine and visas purchased through the turkish visa website were fine. Transfer from the airport by coach was long but was expected apart from a drunk passenger throwing up on the coach and being noisy. Arrival at the hotel was about 10pm check in was fine and we were given a room on the 5th floor, i paid for a safe ( a bit steep at £30 for two weeks) on arrival in the room i noticed it was one of the rooms i had read about on here where it is a loft room, it was small, hot and had very low ceilings, as i had read about this i was expecting it and asked to be moved, the next day we were moved to a room on the 4th floor which was much more spacious, all rooms have air conditioning and a kitchen area with fridge/freezer. The loft rooms are only suitable for people who are not 6'3" tall and i get the impression that the hotel try to put people there first and wait to see if they complain. After we had moved the room was fine although a little hot in the main bedroom which the air conditioning in the living room/kitchen area failed to be enough to reach, the kids slept on a pull out sofa bed under the air conditioning which was fine, room clean and towel change is done daily and no complaints there.
The pool is nice and has one water slide which opens periodically around the day be careful on the steps though they are so slippy and are spiral nail the pool boy fell down them while we were there and nearly broke his arm. Around the pool there are tiles which are VERY slippy we saw two falls while we were there and the kids had to go off to hospital to be checked they seem to be like glass when wet and you have to shuffle along to get around, nail does a good job of keeping them dry when he can but i think the hotel need to invest in some matting like they have by the pool at the sister hotel over the road a few mats laid in strips would solve this for the main walkway between reception and the pool/bar area.
Half board included breakfast with drinks included however cola fresh orange ect is still chargeable, english full breakfast was nice each day.
Lunch i visited one of the supermarkets in the main shopping area every few days and bought butter Nutella ham ect and used a local shop to buy fresh bread daily at 1tl per loaf bottles of cola 1.5l are about 2tl per bottle. One thing to note are ice cream prices by the pool, my son liked a particular one which by the pool they charged 4tl for at the shop over the road and in all shops over marmaris they are 1tl so it pays to take a little walk.
Evening meal is included in half board and is very nice and freshly cooked by the chefs in a station by the dining area, the menu is good and there is lots to choose from but beware drinks are not included so will at the very least end up costing you about 30tl for 5 colas each night, prices for example are- a pint of effes is 8tl and a vodka coke 13tl a cocktail about 13tl and if you stay for the shows/entertainment and drink your bills can be quite high, mistakes on the bills are frequent so be sure to pay each night and check the bill especially two for one offers during the afternoon. Drinks i think could be cheaper -- other restaurants and hotels close by don't seem to charge the same high prices as cettia.
Staff on site are friendly and helpful from manager and reception staff to bar staff and pool boy nail who really works for his money, days are long for the staff and i believe they have reduced their staff for this season and they really need a couple more bar staff to cope. The daytime entertainment was patchy i think two of their entertainment staff left the week before we arrived unexpectedly and they got a guy called coco in from the sister hotel, he was good but only stayed for a couple of days before leaving, a new guy tony was then hired for the second week of our stay but i would say he is not the best they could have hired, he likes to use his whistle a lot during pool games and the mini disco that he does is all in german despite this hotel being nearly 100% english guests it doesn't take much to download a few english kids songs.
The location of the hotel is good and the no3 dolmus services the hotel and the ten minute bus ride to marmaris centre is 2tl each kids are free, shopping is good, one thing to note are the markets in marmaris and icmelar are now food spices ect only a the local mayor has stopped clothing sales on the markets mugla market is the nearest for clothing however you will probably find all you need in marmaris.
On a plus note Thomas cook let you increase the luggage you can carry back if you do it on their website up to 6 hrs before travel and is much cheaper than paying excess baggage at the airport we brought a half empty case with us as we were expecting to bring a few bits back with us.
Trips we booked with a place called Terrys place a few yards from the hotel but there are about three booking places nearby and from other guests all are good to book with, we did a couple of boat trips which were a out half the price of Thomas cooks prices, one was the Orca boat to turtle beach and mud baths beware though this is a very long day 8-7.30 so be prepared if you have kids and you cant take your own food/drinks on any trips here in turkey so are forced to pay inflated prices,they take any of your own food off you and give it to you back when you get off if you do take your own food ect make sure its at the bottom of your bag and not visible.
All in all the hotel is nice and we have had a good time, would i recommend to friends probably not for what i have spent on drinks at the hotel ect i probably could have gone all inclusive to Egypt, i don't understand the people who have come here for 15 years running its not that great i mean there are thousands of hotels out there in many unseen countries i would rather try a different one each year, i heard lots of regulars complaining its not the same so maybe standards are slipping here . I did notice staff do fuss over regulars that come here so if you come a few times you may get better service. i don't know as i have not been a few times, my take on it i know and i am trying to give an honest non biased review.
- Official Description (provided by the hotel):
- Comfort & Magical Blue & The Sun - relaxing, friendly and lively atmosphere, bright and modern decor, excellent accommodations, service and facilities. All apartments provide bath, shower, WC, hair dryer, balcony, safe deposit box, air conditioning, TV, music channels, direct dial telephone, microwave oven, refrigerator and kitchenette with full equipment. ... more less
- Also Known As:
- Cettia Apart Marmaris
- Hotel Cettia Apart
- Apart Marmaris