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“Great Holiday”
Review of Club Exelsior

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Club Exelsior
Ranked #12 of 234 Hotels in Marmaris
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Holiday”
Reviewed 23 July 2014

we travelled with grandchildren aged 8 and 9 years old. The entertainment staff are very good. The kids loved the pool and slides. we only ate in the hotel restaurant once the food was lovely. We stayed in the main building and the room we had originally was at the back of the hotel and very small for 4 people. We asked to be changed and were given a pool view room on the end block ,which was much bigger. The walk in shower was great .we would recommend this hotel .

Room Tip: Ask for a pool view
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  • Stayed May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MattH55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for the review and many thanks for spending your holiday with Club Exelsior its also great to know that you would recommend our hotel to other people.

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Portuguese first
  • Turkish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014 via mobile

Me my mum and sister stayed here July 6-12th and I must say stay in the refurbished part of the hotel as we did!! U won't be let down! FOOD was cheap around 8tl for breakfast works out around £3 ..dinner around 15tl DRINKS around 5tl soft drinks buy one get one free all day! NIGHTCLUB just down the road aswel as shops bars ect!! Really gd entertainment the staff are lovely! Any problems with ur room and u can ring the reception and they will be there within minutes. Overall couldn't complain!! Iv stayed in turkey before and this was the best hotel iv been to ❤ 10 out of 10!! Paris Rachel and ria xx

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Parisee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for giving us a good review. Here at Exelsior Hotels we have a great entertainment team who do their best to keep every one happy

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 July 2014

Just back from a fab 2 weeks at the main building with my hubby and 2 kids (12&5).
GOOD POINTS:
rooms modern and all facilities that were needed. Have to pay for sky and your air con in living area but not expensive and so worth it.
All staff very friendly bit def not overbearing
Entertainment team done a fantastic job and no matter how much you think "I'm not joining in" you couldn't help it... Atmosphere was really good and friendly.
Swimming pool fab... Has a shallower end where all can stand and then gently slopes.
Slides cordoned off and great.
Entertainment all night and may not be fantastic every night kept us amused
BOGOF on soft drinks all day.. Perfect in the high temps.
Good location... Street felt safe, although about 15-20 min to main area and beach there is plenty shops and restaurants on your doorstep.
Kids club is a great facility and used this on several occassions. Some extra events such as chocolate party incur a small charge but without a doubt def worth i.
Fantastic family apartments. Plenty for kids, play areas, amusements, etc.

NOT SO GOOD
Want a sunbed at main pool then you have to set your alarm clock every morning (what you go on holiday to get away from). As mentioned in a previous review we paid more to stay in the main building but not guaranteed a bed as all can use the pool. There is a beautiful decked area above the bar but this is no use for watching small children, fab for adults. Thomas cook and exelsior really have to deal with this.
Apartments are lovely but small. Maid service everyday and they did leave u nice shaped towels, flowers, etc. however, feel that they need a bit more tlc. Floors are not the cleanest and would prefer more time spent on the basic cleaning than making things. Our room was to the back and def recommend this as hotel can be noisy. Corridors can be noisy at night.
I would not use hairdresser again. Both our girls got braids and they fell out within days. Oldest also got HD brows and they were poor.
Really good play area but unfortunately seen older kids abusing it and unless it gets looked after can see it falling to pieces. Really sad.

Overall a fantastic holiday and plus points definitely overtake any negative. We would definetly return but would always pay the extra to stay in the main building.

Room Tip: Would always go to main building and request a back facing room
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Evenurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for the good review its also nice to know that you would come and stay with us again we do have a great team of staff and management who work together to make your holiday great.

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2014

it was very clean...entertainment for the kids all day and night ....staff very friendly couldnt do enough for you ....would say if you have kids go here .....would definately go back and take my grandchildren with me next time.

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lb30s07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for the review . we are pleased to learn you had a good time staying with Exelsior Hotels an we would love to see you back with your grand children

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auchtermuchty, United Kingdom
1 review
Reviewed 16 July 2014

Just home from my 2nd visit to this hotel and will be booking up again. Rooms were spotless and had fresh towels everday. All the bar staff/waiters were fab but Ahmet, Apo and Halil were so friendly and welcoming (mainly them because of their fluent English) Loved the pool dances by the entertainment team especially Roberto, great to have fun by the pool. Kids club again was fab..massive shout out to "CHRIS" my son loved him and even outwith the hotel he made the effort to come over and chat, great guy!! Overall had another amazing holiday and will be back again next year

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Caroline I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for your kind review . We are so please you've decided to return to us for a third time we are looking forward to seeing you again.

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014 via mobile

Hotel was amazing, rooms really clean and spacious. Bar staff were really helpful particularly the waiter called Halil. Only thing was that one of the waiters apo was very rude.The entertainment team was fab. Carlos, jeje were very friendly too. Would defo go back ☺️

Stayed July 2014
Helpful?
1 Thank rowan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 12 August 2014
Dear Guest
Thank you for the review, I can see you enjoyed your stay with us. Apo is usually such a friendly member i'm sorry you found him rude. We do take on board all views and comments and suggestions. I do hope if you return to Turkey you will consider staying with us again.


King Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014 via mobile

This hotel is simply brilliant... entertainment allday and nite and the staff of this hotel are so friendly and wud do anything for u.....very kids friendly with kids club and plenty of space round the pools..... 3rd year in a row and wudnt think twice about going back again!!!

Stayed July 2014, travelled with friends
Helpful?
3 Thank johnh1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihsan öztürk s, Public Relations Manager at Club Exelsior, responded to this review, 11 August 2014
Dear Guest
Thank you for the review, we are pleased to learn you are a returning guest and have enjoyed your stay with Exelsior Hotels , Hopefully we will see you again next year

Kind Regards
Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Exelsior

Property: Club Exelsior
Address: Hoyuk Cad. 136. Sok. No:14 Marmaris Merkez | Armutalan, Marmaris, Mugla, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Best Value Hotel in Marmaris
#7 Spa Hotel in Marmaris
#11 Family Hotel in Marmaris
#31 Romantic Hotel in Marmaris
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Club Exelsior 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Exelsior Hotels is a great place to stay we do cater mostly for families but we have couples singles and older parties that also come and enjoy the Exelsior experience, with loads to do throughout the day with pool games and dancing and great entertainment at night night, we also provide a kids club, guests just keep coming backPlease be aware that Exelsior Hotels consist of four hotels which are Exelsior Main, Exelsior Jr, Exelsior Annex and Club Ilyida Smartline, REMEMBER when booking it is your tour operator that allocates which building you will stay in so PLEASE check your booking confirmation letter. ... more   less 
Also Known As:
Club Exelsior Hotel Marmaris
Exelsior Hotel Marmaris

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