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“MOST SHOCKING WORST HOTEL EVER!!!NEVER AGAIN!!!!!!” 1 of 5 bubbles
Review of Golden Orange Apart

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Golden Orange Apart
Ranked #57 of 233 Hotels in Marmaris
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“MOST SHOCKING WORST HOTEL EVER!!!NEVER AGAIN!!!!!!”
1 of 5 bubbles Reviewed 6 August 2014 via mobile

We arrived at golden orange mid night got to hotel, the receptionist don't speak English. We should our booking and he said I don't understand what you doing here. Then we finally got into our room. As we were self Cathering we asked where's the cooker he then told us there is no cooker we suppose to eat at the golden orange resturant. Then we got settled in our room and opened bed the sheets were stained with brown it was disgusting. Then asked for another sheet and it was dirty as well! Next morning we asked someone else for a cooker she said will be in , in an hours time. So we went out when we come back the boss called us and said we got a problem. He said we not allowed to stay in the hotel that it's only for British citizens and we not allowed to stay. Only reason he said that was because his a money grabber and cause we asked for the cooker which we only used once. And because we asked for the cooker the boss then thought they not gonna eat in my resturant so I'm gonna make it uncomfortable for them which he did!He was so racist !!!!! And then he would spy on us to see where we were gonna eat, or during the day he told a waiter of his to come and spy on us.. And hotel room service is so bad our towels weren't changed Shower so small all water all over toilet floor . Overall we would of had eaten and spent days by pool area but we didn't even get a sun lounger. So we just slept in hotel and ignored that ignorant rasist boss! As well besides rude boss, non of staff speak or understand English!! Would not recomand this hotel if you not gonna eat every night and spend days at swiming pool. Worst hotel in the area!!

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Titanyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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519 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
Plymouth, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

I must admit on reading reviews we were a bit nervous...but we were pleasantly surprised...we had a two bedroom apartment with twin beds in each with an ensuite toilet and shower room attached to both bedrooms.- very clean and tidy - with clean towels as required and clean bedding once a week.
The restaurant was good value with lovely Turkish and English menu - with big portions, even for the children's meals.
The owner Kadir was very friendly supported by his brothers Pedro and Daniel who waited on us and made us very welcome nothing was too much trouble. Andy, Ronnie and Ozzy entertained us with their dancing and great waiting on tables, always smiling and very helpful.
Great entertainment every night which we enjoyed and so did the children, they danced all night and we felt they were in a safe environment, so we could enjoy ourselves as well.
When we left we felt that we had made friends with everyone and the children cried (ages 13, 9 and 5) as they did not want to leave.
Orange is a small but friendly place to spend your holiday - basic yes but has everything you need around you to enjoy your well earned holiday.
We will certainly return, can't wait until next year.

Room Tip: we were on the third floor which was excellent but all rooms have balconies...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reade2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 August 2014 via mobile

Worst hotel iv every stayed in arrived at midnite a kid about 12 showed me 2 are room in a lift that you couldn't swing a cat in .Corridoors were realy dark.wasnt expecting the ritz wen we seen room but flip me wasnt expecting wires hanging out of walls handles missing of cupboards holes in table either. Payed £50 for air conditioning£20 for safe . everything in hotel was about money obviously if u eat there they speak to you.only spent 2days at pool rest of 1st week doing trips.2nd week meet up with friends who were staying in club turquoise which was gorgeous compared to ares. Al cleaner done in r room was empty bins towels weren't chsnged till the 6th day. Floor wasnt washed either+she had a cheek to leave a tip box in my room on the last day!! Would not stay here again if you paid me.seen manager shout at workers twice+they looked terrified of him.most workers were only kids around 12 or 13.reception staff dont understand English. Couldn't wait to leave this place al we done was sleep in it tried to spend as little time possible here.

Stayed August 2014, travelled with family
Helpful?
2 Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 August 2014

Booked a last minute cheapy, so didn't expect the ritz, the room s were clean but the whole place reminded me of fawlty towers, everywhere you looked something was hanging off or broken, the electrics in our room were hanging off the wall, but that didn't really matter as it was just a place to sleep. We did have our towels changed regularly but that was all. The staff are really friendly.... At first, then as in the other reviews, if you don't eat there, they don't give you the time of day. The main problem was the sun bed situation, be prepared not to able to get a sun bed unless you put towels out at 6am like all of the other ignorant guests that were staying there when we were, despite signs advising you not to. All in all, would rather pay a bit more money to stay somewhere a bit nicer with better clientele ( I know that sounds snobby, but sitting with a 5 year old, listening to conversations where every other word begins with F really annoyed me)

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

My family have been coming to these apartments for about 7 years and always have a wonderful holiday...This year only me and my granny came for 11 days for a break. When we arrived at 3am we were greeted by two of the young lads that work there and they were very friendly and also the receptionist was extremely helpful with checking us in. The next day we were greeted by all the staff that we already knew and they were happy to see us as always.

We spent most days by the pool which is always clean and good for children as they have a slide and a small baby pool. The atmosphere around the pool is lovely as the workers will play with the children and come and have random little chats with you and I must say that the music around the pool area during the day has improved lol.

The food in the restaurant is always enjoyable and ive never complained about anything ive eaten. The food is fresh and the chefs are lovely. For breakfast I recommend scrambled eggs on toast with beans, its the best scrambled egg ive ever tasted! We didnt do the half board option but I think its quite a good deal especially if you plan on staying at the hotel everyday.

The staff are always amazing and it was nice to see some new faces this year...Little Emre is so cute! he doesnt speak good english but he always tries to speak to you and always has a smile on his face which is lovely to see. Oguzhan was there last year although last year he didnt speak much and was very shy however this year he was like a different person, always making me laugh. Halil is another new one and I hope he stays there because he is so out going and funny and he is a brilliant dancer!!! Deniz the barman makes lovely drinks and he is so sweet, Alfie is such a comedian and does anything to make you happy, Tolga is just silly and you will always find yourself giggling at him. Hamdi and Ozzy are so good at their jobs and are always kept busy but always find time to sit and talk with you. I have to say that Gokhan (Ronnie) absolutely made the holiday, he is such a character, lovely and caring, was great with the kids in the hotel and nothing was too much trouble for him and I miss being around him already. Kadir is a brilliant manager and if you have any problems then he is quick to solve them. I really liked the young girl that worked on reception and behind the bar (think her name was April) lovely girl.

The entertainment at the night is excellent especially for the children, different show every night and they have now started playing bingo when the music needs to be turned off at the night which is usually around 11.30pm. On sundays they now have a pool party which I didnt really want to go to however once i was in the pool it was great!!!

Overall another lovely holiday and we will be back next year with the rest of the family. Thank you!!!!!!

Room Tip: This year we had a room on the ground floor facing Villa Sol. I found this a good room because the s...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PaigeHumphries1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

arrived on the 16th July for 2 weeks,booked a 2 bed and 1 bed apartment,we arrived about 10pm to be told they didn't have the 1 bed until the next day so my daughter and her boyfriend stayed in our room that night,the next day we were told to go back 3 different times and there room would be ready at about 5.30,which is was but a studio on the 5th floor not good when my daughter is 5 months pregnant,so had to wait again,by this time it was becoming very frustrating as i booked the holiday in December 2013,they were given a 2 bed apartment for the night until the 1 bed was ready the next day,the manager gave them free air con for the week as a good will gesture,our room on the other hand,we paid for air con for 2 weeks and it didn't work had them come and mend it twice but it was just blowing out warm air,so had to have 2 fans for the fortnight,the fridge door did not shut so had to put the large bottle of water in front of it,the gap under all the doors was about 3 inches you could see the peoples feet as the walked past,the sofa beds had holes in them and one had blood on it had to cover them both with sheets before you could sit on them,there was mold in the rooms and a funny smell,my daughter only had 2 lots of clean towels in a fornight and she had to ask for them,her sheets were changed once,i know its only a 2 star but you expect it to be clean and for things to work,t=if you looked up in the shower room you could see the sky through the tiles ,it rained one night and all the bathroom floor got wet,you have to laugh it was like faulty towers,the food in the restaurant was good but when we started to eat at different restaurants,for some reason we could not connect to the wi fi and yet every time i asked them to put the password in the would say it was not connecting but there phones were working as they showed me,seems if you don't eat there all the time your not allowed to use there wifi,the good resturants to eat at are NEW YORK just across the road,MR WINGS next door just like kfc but much cheaper,HATICS great Sunday dinner with fresh veg,and the best part of the beach to go to is VIKINGS BEACH BAR they don't hassle you to buy drinks and food all the time,like the other places do,the apartments are a long way from the beach you have to catch the bus every day,the young staff work really hard one of the boys was only 12,and we noticed one night one of the staff split a drink and the manager hit him in front of everybody which i think is wrong,and another one got a kick,the apartments need updating the sofa beds with holes in just isn't good enough lucky we had no one sleeping on them,over all i would not return to the golden orange not one of the staff even said good bye to us when they saw us because we did not spend money there the 2nd week

Room Tip: do not have room 2101 as it is on the walk way right by the punch bag which kept my daughter awake u...
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  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank braycam m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

Just come back from golden orange. Stayed there 2 weeks me my husband and two children, I read reports on here before and was a few dislikes.... We'll all staff was brilliant food was lovely entertainment was really good in which kids loved. Weather was excellent in all roe weeks we was there.
Manager was really good with us too n very friendly. We have been to Turkey 5 times and this is best holiday we have stayed in, staff made our holiday as they was so nice.
Rooms was cleaned every day with fresh towels. Rooms are basic but very clean.

Will be going back in new few years :-).

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Samantha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Orange Apart

Property: Golden Orange Apart
Address: Adnan Menderes Cad 81, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#4 Best Value Hotel in Marmaris
#51 Family Hotel in Marmaris
Price Range (Based on Average Rates): £
Hotel Class:3 star — Golden Orange Apart 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Golden Orange Marmaris

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