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“One of the nicest hotels in Marmaris”

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SunConnect Grand Ideal Premium
Ranked #17 of 234 Hotels in Marmaris
Certificate of Excellence
Reviewed 17 May 2011

Just returned from a 2 week stay at the Grand Ideal, with my husband and 2 children aged 10 and 7.
I would firstly say that Thomas Cook seriously under sell this hotel, as it is a 5* hotel (not 4 * as advertised), and the pictures in the brochure do the hotel no justice at all.
The travel is a bit of a task, but the 11 hours it took from the time we left the house to the time we arrived at the hotel, did go quite fast. The worst part is arriving at the airport and being greeted with 2 huge long queues - one for your visa and the next for passport control. After you pick up your luggage and manage to find your thomas cook coach, its a 2 hour journey to the hotel with a 15 minute pit stop on the way, and this hotel is the final drop off.
However in this case they deffinately saved the best for last because some of the hotels we saw along the way were awful, 1 had a view of a cemetary!, so we thanked our lucky stars when we arrived at the Grand Ideal.
On entering the hotel I thought we must have the wrong hotel (there are another 2 hotels with the name 'ideal' in the title), because the reception was really lovely. It was large, airy, and very posh, and it didnt look this plush in the brochure.
We were quickly booked in and shown to our room on the 2nd floor. we were lucky enough to have a corner room which was quite a fair bit bigger than other rooms, and we had a beautiful view of the sea on one side, and a view of the hotel pool on the other side. Bliss!
The room and bathroom were of a good size and clean. All decor was smart. TV had 3 main british terestial channels. Floor was laminate not cold tiles. A nice touch was that your pool towels were left in your room each day.
The pool was a lovely size with a slide at one end, and in May it was quite cold but refreshing!. The indoor pool was also cold.
The food was very nice all through the 14 days, and not once did anyone in my party have stomach troubles. Breakfast (7.00 - 10.30am) had a great choice of full cooked, toast, cereals, pancakes, waffles, eggy bread, fuits and yoghurts etc. Tea/Coffees were very nice too. Lunch (12.30-2.00) was in the a la carte restaurant on the 1st floor and always had a good choice of soups, salads, hot meals and desserts/fruits. The evening meal (7.30-9.30) was the least enjoyable for me as the restaurant was crammed full at 7.30 (with people queuing to get in), so we had to wait until 9pm to have a quieter meal.
The evening entertainment was pretty poor, and I personally would have rathered just had music playing in the backround than listen to the entertainment they had on offer. Having young children I didnt manage to use the night club, but I certainly heard it thumping every night, along with hearing noisy guests returning to their rooms. This for me was the one downside to the hotel - that the rooms weren't properly sound proofed. The other negative was that in the evenings the only bar serving alcoholic drinks was the outside bar. In early May it was quite cold some evenings and we didnt want to sit outside shivering, plus we didnt want to watch the naff entertainment. The hotel could improve this by serving alcoholic drinks in their 'Paris' inside coffee bar, or open a bar in their largely unused tv room near the reception area.
The hotel is in a great location and we loved that we could go for a long walk each day. In one direction you can walk to Marmaris harbour and markets. The harbour was beautiful. It took 1 hour to walk to the harbour from our hotel - along the beach front, and it also takes approx the same time to walk in the other direction to Icmeler. In both directions be prepared to be constantly hassled by shop/bar/boat owners to come in to their establishments or to book boat trips. We did visit the market one day but I didnt think much of it, and again the big put off for me was the constant hassle. I would recommend you barter well if you do intend to buy anything as they will always start off at a ridiculously high price (for example a table cover started off at 120 TL, and by the time I finished bartering I paid 20TL). I find the best thing to do is be firm, have the money you want to pay in your hand ready and tell them that is all you have on you, they will try their best to resist but when you go to walk away, they usually agree to your price.
One of the nicest things we did was a boat trip. With 2 children we didnt want a full day trip, so we approached a taxi boat and asked him if he would take 6 of us all around the bay from Marmaris beach, to the harbour, to the island and to Icemeler and back to the beach again (it took 1 and a half hours), and he agreed for 80TL - about £35.
Overall we had a fantastic holiday and I would deffinatelly recommend this hotel.

  • Stayed: May 2011, travelled with family
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1  Thank sugarlips_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,808 - 1,814 of 2,327 reviews

Reviewed 17 May 2011

stayed for two weeks couldnt fault anything about hotel food great and entertainment team especially broak and roberto looked after us hotel spotless lovely rooms and staff very helpful would recommend this hotel to everyone

  • Stayed: May 2011, travelled with friends
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Thank charmaine57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2011

Just got back from a 2 week stay at the grand ideal premium ,Marmaris and had a fantastic stay . As usual we checked tripadvisors reviews before we left and have to admit we wernt disappointed in the slightest , the food was great and had plenty of variety , the room was spacious and the housekeeping staff were brilliant , as for the other staff in the bars and restaurants they couldn't have done a better job , the service was impeccable. As we went with a couple of teenagers and a 3 year old we were worried they would get bored but between the kids park , pool and the games and entertainment there was more than enough to keep them amused. All in all if you have booked this place and you've seen some dodgy reviews "Don't worry , this place is immaculate and brilliantly run" Your gonna love it!!!!!!!

  • Stayed: May 2011, travelled with family
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2  Thank JDB63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

We got back from Turkey 2 days ago, and i am already itching to go back. I have never been to such an amazing hotel, with such professional and friendly staff.

My husband and I have been raving about this hotel to anyone who'll listen, and already our family and friends are looking to book for next year.

Soooo, where do i start? .....

The food is amazing, and the selection is great. Even the salad bar alone has over 12 different choices. Plenty of variety throughout the day. Plus it's nice to be able to drink soft drinks and they actually be the branded names. Plus the Turkish beer is yummy.

The staff NEVER stop, they're constantly doing something no matter what level of responsibility they have. We got on well with the majority of the staff due to my husbands fixation with the pool table. The entertainment team were FAB, we wanted to take 'smiley' home in our suitcase! You'll never be bored of things to do during the day with these guys.

The rooms were cleaned daily, the air con was a blessing to have and not have to pay for. Plus they were reasonale size rooms, with a great shower :o)

We loved the spa staff and all the massage's, turkish bath's and facial's we had.
Eric the photographer is a right laugh and took many great pics.
The hairdresser's are great, i got my hair cut by "Zohan" lol, i've never had so many compliments.

I'm going to shut up now as i could go on forever, but definitely recommend to anyone to go here. You'll absolutely love it. It was like our home, we made many friends whilst we stayed here.

See you all next year, Hayleigh xxxx

  • Stayed: May 2011, travelled as a couple
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Thank HayleighWaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

lovely hotel and food was great, lovely presentation. would have liked to have the same table every day instead of the usual mad rush at 7.30pm. travelling by bus is easy and cost just 1.75tkl to marmaris or 2.50 to icmeler which is a pretty place or you can go there by water taxi for 5tkl. entertainment not up to much but you can use the night club in hotel which we didnt (felt too old for that) my friend and i had a good room although a little dated room 520 which had 2verandahs although not over looking pool but you cant have it all. others in the party had quite small rooms and had to complain to get moved. their sister hotel which is 10mins away is lovely and worth a visit. beach is just round the corner and you can get free sunbeds on orange ones just to the left, just like you to buy a drink which is fair enough. would recommend as everyone so friendly.

Room Tip: dont go for the rooms on the front
Stayed: May 2011
Thank rajaclam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2011

Had a very good holiday 28th Apr to 13th May staying in the grand ideal arrived late at night booking in was quick and porters were there to help with cases, The service throughout was excellent from the cleaning staff to senior management,
Rooms cleaned daily with fresh towels and towels provided for the pool. Cleanliness throughout was second to none. The staff were all friendly and helpful all seemed to enjoy what they were doing, We were all inclusive and the food choice was excellent and well presented we all left a few pounds heavier. Pool was great with daily activities organised by the entertainment team.Also there was a night club for the younger ones of our group which they used every night. Turkish bath and spa available on site which we all enjoyed, This is great choice for all ages it was our first visit to Turkey and it will not be our last

Room Tip: The quietest rooms are overlooking the pool area
  • Stayed: May 2011, travelled with family
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Thank padflog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2011

I stayed in this hotel early May this year and found it to be a fantastic and friendly Hotel and cannot wait to go again!!

I booked the Hotel last minute and wasn't too sure what to expect. When I arrived I recieved a warm and friendly welcome and was taken to my room. I'd requested a high floor and pool view, which I got both of (albeit a view of next doors pool, but a pool view all the same).

Food and drink
The food was fantastic and gives you the oppertunity to have somethign different every night (or the same, if you like). The lunch provided was either hot cooked restuarant food, or pool food with burgers Pizza etc, all of which was lovely and brilliant quality. For an All Inclusive resort I was impressed with the drinks - contrary to what some people say the booze is NOT waterered down and the wine delightful. If you want to drink premium drinks or Effes etc, then the beach front offers cheap drinks too and is only 10 minutes walk away.

Rooms and hygiene
The room was brilliant and the shower cleaner than I found the Raddison the night before. If you want a quiet room request one in the pool side of the resort and NOT above the disco. The Hotel was brilliantly cleaned every day, can't fault anything on that level at all. It's like there's not dirt at all!!

Staff
The staff were brillaint and friendly. Gave me great local advise - they'll give you directions to a great little fish restuarant on the sea front. As a Solo traveller the staff were fantastic to chat to, giving everyone the time of the day. Would also recommend the Spa, chat to the lovely blonde lady as she has some fantastic packages. I would recommend the Turkish Bath, facial, reflexology and back massage for £65 - cheaper than the UK and much better!

Overall
Fantatsic stay, really enjoyed every aspect of the hotel and would recommend it over and over again! See you all soon :)

Room Tip: Ask not to stay above the disco - can be noisy.
  • Stayed: May 2011, travelled solo
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Thank LiamJay89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SunConnect Grand Ideal Premium

Address: Cumhuriyet Bulvari No:15, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Marmaris
#7 Luxury Hotel in Marmaris
#10 Spa Hotel in Marmaris
#18 Family Hotel in Marmaris
#24 Romantic Hotel in Marmaris
Price Range: £60 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SunConnect Grand Ideal Premium 5*
Number of rooms: 272
Official Description (provided by the hotel):
Refurbished for the 2015 season, SunConnect Grand Ideal Premium provides a relaxing atmosphere for the whole family. Guests will enjoy stylish rooms, new digital features of Touch Screen TV's and free Internet points throughout the hotel as well as experiencing the more traditional holiday. Children can enjoy activities in the Lollo & Bernie Kids Club and for teenagers there is the ConnectTeen Lounge (a cool place to hang out). The hotel offers Free Wifi throughout enabling all guests to stay connected to family and friends home and abroad. ... more   less 
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Also Known As:
Grand Ideal Hotel

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