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“Awful hotel!”

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Long Beach Apartments
Ranked #191 of 234 Hotels in Marmaris
Reviewed 21 June 2013

The hotel was very run down and not very clean! there were cockroaches everywhere!
The maids never cleaned the rooms properly floors were never mopped they just made the beds and the maids also robbed from us! So we went to the hotel manager who was no help and accused us of robbing our own things! He also said to us how dare we come and complain about our stuff being robbed and got very aggressive with us and shouted in our faces and swore at us! the maid also left our door wide open!
would never go back to this hotel was absolute rubbish and the food was terrible!
we went on holiday so my mum could relax after health issues and ended up coming back more stressed!

  • Stayed: June 2013, travelled with family
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1  Thank Adele W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2013

We are very sorry that you didn't have a good time at long beach and that your accurist watch went missing but as we calmly explained to you at the time of the incident " our maids have been with us for many years and we have never had any problems like this before" although we did question all staff regarding this matter, we do have safety deposit boxes for you to keep valubles and they are £10 a week. With regards to the cockroaches unfortunately with Turkey being a hot country it does have cockroaches, we also had no other complaints regarding cockroaches at the time of your stay, however all procedures are taken to keep them at bay with correct chemicals. All of this was explained to you although the aggressive manner in which you dealt with this situation made it difficult for us to explain things. again we are very sorry that you felt your holiday wasn't up to scratch. we are a 3 star all inclusive hotel. we are clean basic and functional and good value for the money.

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Reviews (407)
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182 - 188 of 407 reviews

Reviewed 12 June 2013

we came back on 01 june 2013. it was a late booking and a bit worried when we first saw hotel - it looked a bit tired and dated. however, we found the week a wonderful experience!! the rooms are large and cleaned every day. and for an all inclusive hotel, the food was plentiful and quickly replaced!! all the staff were friendly, and couldn't do enough for you! you must try Ali's fishbowl in the evening!!
all in all, it was a superb value for money hotel!! it was close to the beach and shops, and with only 63 rooms, you can always get a sun lounger and a table to eat!
we want to go there again

Room Tip: only 63 rooms. all are clean and spacious. there isn't much noise so everyone should sleep well
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  • Stayed: May 2013, travelled with family
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4  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

this hotel is excellent value for money. clean rooms/good food, excellent staff. from the moment we arrived we were greeted by the manager and other members of staff who were so friendly we had an amazing ten days it was so good we are going back in october for 2 weeks all in EXCELLENT hotel.

  • Stayed: May 2013, travelled with friends
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3  Thank islaw15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

This hotel is great value for money. We had a fantastic 2 week family holiday. Hotel / rooms was clean and the staff were fantastic, friendly and welcoming. Food was great and the selection was brilliant.
We enjoyed ourselves so much just booked for another week in October !!
All in all a fantastic hotel and highly recommended.

Room Tip: Family suite is huge and perfect for the larger family
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  • Stayed: May 2013, travelled with family
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8  Thank Paula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013 via mobile

An absolute fantastic two week holiday for all our family. Hotel was lovely clean food was nice and staff was brilliant and couldn't do enough for you and was also brilliant with the kids . It's that good we have already booked to go back in October. In all the best holiday we have ever had .

  • Stayed: May 2013
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6  Thank G4P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

Have just come back from last minute holiday to Marmaris. Was a bit worried about the hotel's reviews but when I arrived I was pleasantly surprised!

Very spacious rooms, great pool area and location is perfect. Breakfast was the usual eggs cereals etc etc however I did eat out a lot, though not because I didn't like hotel food but because there are some great restaurants in Marmaris and eating out is so cheap.. and tasty!

The hotel location was perfect for beach lovers and in my case shopaholics. Everything was no more than 5 mins away.

I was looking for a cheap holiday last minute holiday and this ticked all the boxes! BTW This is my 10th time to Marmaris

Room Tip: Learn a little Turkish !!!
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  • Stayed: May 2013, travelled solo
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7  Thank Chaps78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

7 of us stayed here last oct 2012 and had a terrible time, food and staff were AWFUL, we thought ok just sweat it out, and indeed we did.. the pool was ok and rooms were shabby, it was bearable but no fun at all, but for the money didnt really expect much............however 5 of us have just returned from a wonderful 7 day holiday there UNDER NEW MANAGEMENT and I must say it is hard to believe it is the same place! The new management are excellent couldnt help more if they tried the staff were so friendly and attentative. The rooms much cleaner smelt great all fixtures working, the food was much better we ate everything and it was all lovely and fresh!! The difference is astounding and we cant wait to get back there and jump in the clean pool, Relax in the clean rooms and enjoy the ambiance of the Truely beautiful Turkish atmosphere and hospitality ... Congratulations Long Beach Management and staff on what is truely a tremendous achievement you have surpassed your 3star rating and we are all booking again, and at these prices maybe twice a year...

Room Tip: Balcony rooms are great size, clean and loved looking over the pool!!
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  • Stayed: May 2013, travelled with friends
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6  Thank charliemike11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Beach Apartments

Address: Cildir Mah. 164. Sok. No: 9 Marmaris Merkez, Marmaris 48700, Turkey (Formerly Long Beach Apartments)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #191 of 234 Hotels in Marmaris
Hotel Class:3 star — Long Beach Apartments 3*
Number of rooms: 69
Official Description (provided by the hotel):
LONG BEACH HOTEL has had a lot of TLC for season 2014 Long Beach Hotel started to work as an all inclusive in 2011, It is a lovely hotel that is conveniently located within walking distance of the lively streets of Marmaris where you will find all the buzzing restaurants, bars and clubs. A couple of minutes stroll and you are on the beach, with its long pedestrianized promenade that will take you to the harbour if you go in one direction and Icmiler if you go the other direction (lovely walk or bike ride on a summers evening) With the local bus (dolmus) you can go to just about anywhere, although we don't expect many people wanting to travel further afield with all that Marmaris has to offer. However if you decide to stay and lounge by the pool our staff will take good care of you with their friendly and welcoming attitude. Obviously bearing in mind what you pay to stay with us we are not a 4 or 5 star hotel so please don't expect this, what you can expect is a clean friendly basic budget hotel that offers good value for money and always keeps it real. ... more   less 
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Also Known As:
Long Beach Apartments Marmaris
Long Beach Apartments Hotel Marmaris

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