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“Great family Holiday lovely staff..”

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Long Beach Apartments
Ranked #191 of 234 Hotels in Marmaris
Reviewed 19 August 2013 via mobile

Great hotel.. Needs a lick of paint but its very clean and all the staff ate happy to help.. The all inclusive was just ok, the food was very nice and always changed the whole 10 days. There was not a great deal to choose from on the all inclusive but like I said very nice food...

  • Stayed: July 2013
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2  Thank Bizcorichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 - 169 of 407 reviews

Reviewed 14 August 2013

Returned from a 2 week stay at this hotel today. I went with my partner and his 2 teenage boys we were all glad to be back at home. When we booked this holiday and hotel we knew that the hygiene and cleanliness would not be the same as in the UK but not as poor as it was. i would not recommend this hotel to anyone although some of the staff were very nice and would bend over backwards to help however the rest of the staff were arrogant. We arrived into the hotel on an early morning transfer and was expecting a Kettle in the room as we were told that this would be in the room however we needed to pay to rent the Kettle for the night just so we could get something to eat before going to sleep and we had to go out and buy spoons because they would not let us use cutlery for the night. The room was dirty and the beds were uncomfortable, air con only in the bedroom and not in the sitting room so it was roasting all day and night in the room needed to have windows open constantly but then had to put up with all the flies that came into the room. Basic amenities needed to paid for, waited 30 mins for warm water other wise it was freezing and it took your breath away, sockets hanging off the wall, cracks in sinks, holes and slices in shower screens, shower leaked causing the floor to be slippy and dangerous, tap in sitting room came off in your hands. Chips and scrambled egg or scrambled egg and beans for breakfast on alternative days, same cold selection every day, food got repetitive and boring and not very nice, had to queue for the hot food like being in a chippy. Towards the end of the holiday everyone was asked to put tops on before they would get served their meal but when some of their own went in without a top on they got served (double standards), there was no notices up to say until our last day. The only good thing about this hotel was the pool and the slide however the slide is only on twice a day (11-12 and 2-3) we asked why this was and was told that they have not got the electric to have it on any longer than this and even then they do not stick to the hour they either turn it on late or off early. The pool closes at 7pm, i understand that it needs cleaning but this is too early as their is nothing else on this complex for the kids to do as there is no entertainment ( the only entertainment that was there was a belly dancer and some break dancers on a thursday). Pool bar closes at 10.30 so that is when the all inclusive stops, even if you fill a table with drinks and want to sit by the pool until you are ready to go out or to bed they turn the flood lights off around the pool making it dangerous for the kids to walk around the pool in case they fall in even if you sit by the pool table the staff walk around cleaning up so that you will leave the area. This hotel was called the Family Suites when we stayed it is not very family friendly at all as kids are not allowed to have fun because if they do the staff or some of the other guests will shout at them for having too much fun. This hotel is not all inclusive it is full board. It should not be aimed at families as there is nothing for the kids it would be better suited for 18-30's who want to go out partying everynight.

Room Tip: Dont stay here chose a different hotel.
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  • Stayed: August 2013, travelled with family
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3  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
longbeachandserin, Public Relations Manager at Long Beach Apartments, responded to this reviewResponded 22 August 2013

we are sorry you felt you had a bad holiday. we state clearly on our facebook and web page that you can hire kettle irons and fridges, although we are apartments, we are an all inclusive hotel which means that we are not self catering, we find it hard to believe you were not given spoons!
We use the Sentez Hotel Program in our hotel and every morning our maids get their cleaning reports from reception. Cleaning reports are included every day. rooms are cleaned daily, towels and bed linen/sheets are also changed as part of the rooms cleaning programme. Our breakfast menu; bread, butter, two different cheese, boiled egg, honey, three different jams, three different types of salami, fruit, yogurt, three different sorts of olives, fresh tomato, fresh cucumber, seasonal fruits, cakes, two different cereals, milk, four different fruit juıces, tea & coffee, We have 150 people at the hotel at any given time and many of them have thanked the hotel management for the quality and choice of the food. The hotel restaurant is open buffet style and has a 14 day menu so it is impossible to get the same every day..
Our maids are always controlling the rooms before our guests come. When and if the maids see any problems in the room they immediately report it to reception.
If you were not happy with your room. you could have come staight to reception and inform us of any problems or just ask for a room change we would have gladly helped you. The staff walk around cleaning so that we can keep the hotel areas clean and not to make you feel you have to leave. the Hotel is never ever in darkness and the pool lights are always on. your childrens safety is your responsibility and you should never let them near the pool unattended! we thank you for your feed back however we do not claim to be a 5* hotel and on our website and facebook site it shows exactly our concept and photos and information. İf you would have maybe taken the time to check these pages out you would have been a little clearer that we are a 3* basic clean and functional hotel that offer good value, for the money you spend.

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Reviewed 8 August 2013

First time at Long beach apartment's and couldn't have asked for a better place to stay for the duration of our holiday, staff were very friendly especially Zenab who was a very hard worker and aimed to please all guest's with a smile, other holiday maker's were great too as we were all like one big happy family. Food was basic but got better as the day's went on and room's were also basic but fine as we didn't spend much time in them due to spending most of our time with all the great friend's we made. Location was excellent as it was near the main street, close to the beach, shops, supermarkets n pubs in every direction you went. Definetly will be going back to Long beach as the kidz loved it and we did too. Please dont take any notice of the bad review's as some people want 5 star treatment when paying for 3 star. Best holiday in a while.

  • Stayed: July 2013, travelled with family
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2  Thank Asha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2013

Stayed in long beach with my fiancée in this year.
Had a well good holiday. The location is brilliant.
Close to the shops on the main street and short walk to the clubs and pubs. Ideal.
Staff were friendly and helpful and the room were nice also.
Would go back again definitely.

  • Stayed: April 2013, travelled as a couple
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1  Thank chris d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

We stayed at the hotel for a week from july 16th and found it to be a nice small friendly hotel, We got value for money although the food was basic it was nice and the bar staff were always ready to serve with a smile especially the young girl who never stopped all day.So dont be put off its ok here and a good location .

  • Stayed: July 2013, travelled with family
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Thank Mick d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

On arriving at reception shocked at how run down it was, given room on top floor no lift, room very basic had to clean toilet with wipes before use as wee stains on it. The towels, bedding badly stained, towels only changed every three days, we had to use the same towel six times.
The rooms were basic not even a picture on the wall, the pull out bed, I would not sit on it let alone sleep on it. The food was terrible only rice, chips, chicken and veg at every meal, even chips at breakfast.The cups they gave you for drinks dirty and all chewed. No entertainment, we paid for all inclusive to expect all the usual benefits we have at other hotels, not here. We were there with family and children who were bored as no facilitiess for them. We had to eat out , and go on trips to pass the days. Other reviews from people there at the same time as us were the same as us, terrible run down hotel. I stayed a night in a hostel once, and it was cleaner than this hotel. I would rate it a one star self catering hotel.

  • Stayed: July 2013, travelled with family
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2  Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
longbeachandserin, Public Relations Manager at Long Beach Apartments, responded to this reviewResponded 22 August 2013

We use the Sentez Hotel Program in our hotel and every morning our maids get their cleaning reports from reception. Cleaning reports are included every day. rooms are cleaned daily, towels and bed linen/sheets are also changed as part of the rooms weekly and daily cleaning programme. The only time this isn't done is if the guest will not let the cleaners in.
We have 150 people at the hotel at any given time and many of them have thanked the hotel management for the quality and choice of the food. The hotel restaurant is open buffet style and has a 14 day menu. so it is impossible for you to have had the same food every day!
We do not claim to be a 5* hotel and on our website and facebook site it shows exactly our concept and photos and information. İf you would have maybe taken the time to check these pages out you would have been a little clearer that we are a 3* basic clean and functional hotel that offer good value for the money you spend. however we are glad you went on day trips as so many people come to marmaris and just lie by the pool and not go out and discover and it seems such a shame to bring children and not take them on excursions. we are sorry you didnt have a good holiday with us!

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Reviewed 26 July 2013

we travelled as a group of 4 women and upon arriving at 4am were given our room straight away even tho we shouldnt have checked in until the next day.
our apartment was big , very clean altho the aircon was only in the bedroom and the lounge was so hot we just pulled our matresses into the bedroom and all was ok
we were in the block with the lift so was no problem being on the 3rd floor,
the resturant was brilliant , such a choice of food and nothing was too much trouble from the staff if you needed something, i am a fussy eater but there was a different choice most nights and to be fair if you want english food then stay at home in England......
The bar was open until 10pm and the beer and wine was brilliant
the staff were all very friendly especially if you actually make the effort to speak to them , ok so they dont talk much english but at least they try and they are all very friendly and helpful, the reception staff talk very good english and are very polite
its about a 10 min walk to the beach and the bars on the promenade so easy enough to walk back for lunch
definately recommend this hotel for a relaxing and happy stay..........a holiday is what you make it and we had a fantastic time, will definately be back

Room Tip: only block 1 has a lift, we had a quiet room 1307 facing the road, which had sun in the evening
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  • Stayed: June 2013, travelled with friends
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Thank wenven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Beach Apartments

Address: Cildir Mah. 164. Sok. No: 9 Marmaris Merkez, Marmaris 48700, Turkey (Formerly Long Beach Apartments)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #191 of 234 Hotels in Marmaris
Hotel Class:3 star — Long Beach Apartments 3*
Number of rooms: 69
Official Description (provided by the hotel):
LONG BEACH HOTEL has had a lot of TLC for season 2014 Long Beach Hotel started to work as an all inclusive in 2011, It is a lovely hotel that is conveniently located within walking distance of the lively streets of Marmaris where you will find all the buzzing restaurants, bars and clubs. A couple of minutes stroll and you are on the beach, with its long pedestrianized promenade that will take you to the harbour if you go in one direction and Icmiler if you go the other direction (lovely walk or bike ride on a summers evening) With the local bus (dolmus) you can go to just about anywhere, although we don't expect many people wanting to travel further afield with all that Marmaris has to offer. However if you decide to stay and lounge by the pool our staff will take good care of you with their friendly and welcoming attitude. Obviously bearing in mind what you pay to stay with us we are not a 4 or 5 star hotel so please don't expect this, what you can expect is a clean friendly basic budget hotel that offers good value for money and always keeps it real. ... more   less 
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Also Known As:
Long Beach Apartments Marmaris
Long Beach Apartments Hotel Marmaris

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