Me, my friend and her mum stayed in this hotel in August. We arrived at around 8pm at night, got shown to our room (406) was on the top floor which you had to reach using with an uneven spiral staircase. Room was basic which we expected but there was some stuff which we didn't.
The balcony door didn't lock, didn't even have a lock in it, the walls were dirty, the air con was in the twin room instead of the living room, the wire which powers the fridge had black tape on it so must of been faulty, sometimes we would have to take out the fridge to plug in the iron as they wasn't any more sockets in the living room, when you took the plug out you would see blue light flashing out the socket. Instead of the wire being around at the back of the fridge then out to the socket, it was out at the front so would of been a hazard if they was small children.
The bathroom was small which was fine but the toilet was leaking every time you flushed it in which the water would gush out the back and run down to the shower area, had to complain many times to get the guy to fix it. There is a plug socket right next to where the shower is.
Some days you could get a good shower but other times you either didn't have hot water or cold water, sometimes when having shower, the hot water would suddenly overpower the cold and you would burn your head with boiling hot water, this happened a few times to my friend, other days there was no water, only drops coming out, then you would have to go and tell the reception, this seemed to happen a lot on the top floor as the people next door has the same problem.
The 'maid' would come in, sweep the floor then mop it with a dirty mop and bring everyone hair in and drag it over the floor, we asked for the bedding to get changed and she said no, it gets changed once a week, every Friday, you would get clean towels every other day, sometimes daily, sometimes the towels would get so dirty that we had to ask to get them changed as they hadn't been changed for two days.
At night when we would return to the room, the toilet would smell so bad, we got cockroaches sometimes. The only good thing about this room was that we had a fridge. Couldn't get a sunbed unless you just left your towel down for the full two weeks.
We ate in this hotel a few times, once we got chips, and they were so greasy and undercooked, we couldn't eat them, ewan took them back and said it was because the cheese, and got new one with the cheese not melted but they were still the same, then he blamed it on the fryer not working properly. I got beans on toast, and the toast is cooked on one side and not the other, the beans were so full of vinegar it was disgusting.
If you don't spend any money in this hotel, then don't expect to be spoken to a lot, the only one that spoke to us Ewan, and you could tell it was only because he had too. The rep was lovely and tried her best to sort everyone's problems with the hotel, I really don't understand the brilliant reviews about this hotel at all.
The wifi connection in this hotel is really poor! sometimes you couldn't even connect when sitting in the lobby which is right next to the router! At 4.20am every morning the mosque would go off and wake us up. There was two dogs in the hotel which didn't bother me, what bothered me was that one dog, the taller of the two, was literally walking around skin and bones, I think he is near death, so be prepared to see this dog, every day me and my friend would go over and nudge him to see if he was still alive!
The stairs are quite dangerous with my friend falling down them and other people had slipped too. At night, we had young Turkish guys playing music, telling you to shut up, throwing things at you from across the balcony! we told Ewan and he said that we most of been encouraging them! When it gets to the end of your holiday, the maid will put a tip box in your room as well..
Would I ever stay in this hotel again even if it was free? NO I would not!
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- Also Known As:
- Seler Hotel Marmaris