Have returned after 2 weeks holiday Staff very friendly, rooms very clean, food very repetitive,
not a big selection of fruit at any time,breakfast poor,no pool bar as stated in holiday advert,the beach bar you had to pay for your drinks plus extra for your so called entertainment, we all were told if all inclusive your drinks were free?.
We book with Thomas Cook and paid for high sea view but was told it was a standered room we had my Wife had taken our booking info with her and produced it to Management as proof they then gave us a low side view as they said there was nothing more they could do. Two people we met from Wales had booked and paid for same and were put in a side room with no sea view, they complained and was told they could do nothing about it. They will never go to that hotel again. No Thomas Cook rep to complain to just a number to call in a emergency.
We and other residents were wakened up in bed in the early hours in the morning three times by girls who were knocking and trying to entry the rooms, they were also phoning rooms and laughing down the line when you answered, I complained to the reception and was told to leave the phone off the hook at all times. There is no front door security in the daytime and during the night to patrol the hotel.
- Official Description (provided by the hotel):
- Romance Beach Hotel is a place where an ideal holiday can be spent considering its spectecular design, its fabulous district, delicious gastronomical services, its cleanliness in and out the hotel and the joy it represents. Romance Beach Hotel is unique with its location being situated on a very important and beautiful touristic district of Marmaris. It is located at the heart of Marmaris directly at the beach where nightclubs, bars and various restaurants are found. Just from a walking distance, it is available to access to many shops, world cuisine restaurants and entertainment places varying from dance clubs to pubs and shopping malls. Romance Beach Hotel offers different types of accomodation to different types of pleasures. There are 22 standart durax-cube pavement covered rooms in which a television with satellite tv system, split air-conditioning system, a minibar, a telephone, wi-fi, an integrated shower, a personal safe box, a dressing table, a hair-dryer and a see-view in part are provided to our guests. In addition to the facilities we provide within the standart rooms to our guests there are additional a-plus features supplied within the 12 deluxe rooms which are renovated in 2011. These additional amenities are see view in full, a leather sofa, a wardrobe, an lcd tv, complimentary tea and coffee service. Besides our standart rooms and deluxe rooms, we offer 17 tripple room and 10 family rooms for our guests who would like to enjoy Romance Beach Hotel holiday as a family. Room service is 24 hours available. ... more less
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