My wife and myself went to this hotel, and due to what we found out in the uk we went with a bit of confidence that this is what we were looking for. We went 13th-20thth oct and when we arrived at the hotel we were happy. Most of what we experienced was possitive but 2 things to us let the hotel down. First the good bits. location was spot on to all your wants and needs, the interior,reception area was first class, rooms had all you needed for your stay,hot water was a bit slow at times. The first problem was the food. Out of the 7 days, 90% of the food was either cool or cold , and that was the hot dishes, selection was not great, salad bar very poor, 1 choice of fresh fruit normally. we highlighted the food being the way it was to the dining room staff, but they took no intrest in this. We complained to the reception but got no luck their, and the food was still cool or cold after all this. The staff, the boys on the pool side bar were very polite, helpful, and had a bit of a laugh and joke that we did not find with the rest of the staff. People from the uk that we spoke to came up with the same as us,reception, dining room and other staff looked after people from other nationalities, i cannot account from where exactly, with a high degree of service that made us feel like second class people. We are their having paid money, more or less than other people? but within reason, be treated the same.
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- Also Known As:
- Sesin Hotel Marmaris