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Banu Hotel Luxury
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Reviews (326)
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Reviewed 12 September 2013 via mobile

My husband and I in our late 40s have just come back. Apartments are basic but spotlessly clean and Turkish breakfast was lovely. Banu is on edge of marmaris and ideally located to travel to centre and likewise to icmeler we had a fab time for ten days

  • Stayed: August 2013
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Thank karen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

This hotel is worst i ever stayed!
The manager is one rude un friendly un proffessional spoilt little girl.

We were put in a room that was completely different building. At least 5 to 7 mins walking up hill away. When we get there it had the feel of an abandoned ghost hotel. The boy helping us told us only one other person staying here.

After refusing the rooms we were left to just sit on the sunbeds whilst waiting for the manager. The manager never came in the whole week to talk to us. Even thought later the other guests told us the manager was the girl who had been on site whole time.

This was our honeymoon and it was ruined.

Child play area dangerous floor carpet not stuck down not lighting here or by pool area. Very very deep pool.

After sitting for 14hrs in same travel clothes the bar man moved us. Other guests had told us apatments nxt to them were free since day before.

Spoke to the one guest stayin in other hotel. She was a young single woman. She said she always made sure she was in her room before dark as she didnt feel safe walking there alone.

After we start to enjoy our honeymoon outside of banu hotel we return for a few evening drinks. This is when the so called manager ambushes my husband for an air conditioning bill. In front of other guests she talks to him like he is a common criminal. Pay your bill and givee the key now! How can any manager dare to speak to her guests like this!?

Also no english rep at hotel. We called him and are still waitning for a return call.
All information in danish and german.

My honeymoon was ruined. Do not stay here.

  • Stayed: September 2013
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1  Thank celia j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

Firstly Banu hotel / aparts are in Marmaris not Gumbet.They are a little dated but value for money,if you're on a budget they are ideal.Situated on the main Marmaris to Icmeler road about 2kms from the centre, but the area is still quite busy.The pool is adequate and there's a little park on site for kiddies.The apartments are family rooms which include small kitchen,lounge with 2 sofa beds and 1 bedroom and bathroom,we had a cot in ours so the apart could easily hold 4 adults +i infant,or 2 adults +2 children,etc .2 weeks in early July would cost a total of about £260 for the apartment.If you know Marmaris at all the Banu is about 500 metres from the big Migros store in Siteler.Obviously I can only comment on the apartments.

Room Tip: You will definitely need the air con.Make sure if there's more than 2 of you get a family apartment,they are not much different in price as a basic hotel room
  • Stayed: July 2013, travelled with family
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2  Thank Boltontats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

when we got to the hotel early hours of the morning we waited ages for someone to show us to are room, my boyfriend had to go find someone! the whole week we was there the pool never got cleaned, the baby pool was so dirty! noone spoke English, one night my boyfriend went to put the music on and the woman behind the bar told him to turn it off and if he didn't like it he can move to a different hotel, one night we lost are key and they made us sit in the room in the dark with no
Electric when we asked to moved until we find are key they said no and then said they'd move us but they won't 50L when they did move us all you could see from the balcony was laundry, the shower didn't work properly in the room, it's a good job that a nice Turkish man had kept hold of the key for us, we met two lovely lads on holiday and they made mine and my boyfriends holiday a laugh, I would recommend the banu at all, unless you like quiet and dirty pools!

  • Stayed: July 2013
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Thank natalieJX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

first day in the hotel as soon as we checked in I tured a tap on to find it come off in ma hand so I had to screw it back on no music around the pool which was a shame every holiday ive been on has had music around the pool.so i found ma self getting depressed and drinking lots off rakis which is a strong drink.the staffs English wernt all that clever.and iam sure the ants where employed by banu hotel for cleaning the pool area they where every where. .apart from that it was a experience meet a couple from blackpool what was good fun and a laff if it wernt for them i might off drank ma self to death on rakis and alcohol i will miss yous xx i would recommend this for couples and single people looking for peace and no music sorry about ma speeling not very good at English. tom

  • Stayed: July 2013, travelled with friends
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Thank tom b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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