Just returned from an 11 day holiday to Club Candan. This is our third time to this hotel and this time we returned with our babies as we knew from past experience that the hotel is baby/children friendly. On arrival to the hotel we noticed there were no travel cots for the babies, but after speaking to reception within 10 minutes the maids were in our room putting the travel cot together, we cannot fault the maids in this hotel they are superb.
The downfall with this hotel has to be the bar staff and the entertainment team. The bar staff are not attentive you wait ages to served and when you are served the often get order wrong, for example we ordered a black coffee, three times it took them to get it right, then we were accused of not paying a bar bill when we did but they argued with us!! The hotel has replaced the original bar staff with young lads who are next to useless. The entertainment team are RUBBISH you can't understand a word what they say!! The give away free tattoos to under 18 year olds at bingo!! It's a family resort but if want the music to stop at 10pm think again for the first 7 days the music or should I say the bass didn't stop until gone midnight, we spoke to the Thomson rep who advised us that he had received several complaints about the nighttime music and he was meeting with both the hotel manager and entertainment manager, after speaking to the rep the nighttime music finished at 11.30pm every night which was good.
We stayed as B&B and you have a good choice together with either tea, coffee or orange juice, so as I don't drink hot drinks I drank orange juice each morning, 9 days into our holiday I ordered my breakfast together with an orange juice to be told by the staff member that orange juice is no longer part of the B&B option, it's now 5 turkish lira for an orange, I asked why all of a sudden its no longer part of the B&B option and his answer was " I don't know I only work here".
The hotel is clean, every other day the towels were replaced and everyday the rooms were cleaned, the maids are wonderful and very friendly. The pool area is kept clean everyday
Overall this hotel is clean but please be aware that the staff are OK not brilliant and the entertainment team are RUBBISH
BRING BACK THE OLD CROWD THEY WERE EXCELLANT
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- Also Known As:
- Club Candan Marmaris
- Candan Hotel Marmaris