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“Need to change star rating !!”
Review of Cle Resort Hotel

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Cle Resort Hotel
Ranked #39 of 234 Hotels in Marmaris
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Need to change star rating !!”
Reviewed 24 June 2014

Have been on many holidays and know ratings abroad differ from ours but this was way off the mark of a 4 star. Arrived at 2 in the morning to find our room not ready but hey took us to another one which was okay. No water in the room we were not offered a drink or any food this is the first all inclusive holiday I have been on where they have not put a cold plate in your room. Also the hotel with more exclusions to all inclusive than anywhere else, no pool towels best bar at the front not included,ice cream extra. Safety deposit box also extra £35 !! As for the food where do you start the a la carte do not exist. The only restaurant available in the evening was not big enough for their guests at hotel,we witnessed a family sit on the floor in protest with children as they couldn't get a table. Not that the food was worth eating no selection. Stay away. Not sure where the people have posted great reviews have stayed previously. I know you get what you pay for but the only great thing about this hotel is the frontage which hides the horrors behind.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank l1s1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLE_GROUP, Halkla İlişkiler Müdürü at Cle Resort Hotel, responded to this review, 25 June 2014
Dear Guest,

We would like to thank you for taking the time writing us this review on Tripadvisor.

At the same time, we are sorry to hear that you experienced some issues with the timing of service at the main restaurant area. We assure you that we will be working for our own improvement.

Please be assured that the importance of attention to detail and the overall experience of all our guests is held in equally high regard.

We hope you will join us again for another stay in our beautiful Turkey.

With warm personal regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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buckley
1 review
Reviewed 24 June 2014

A really nice hotel with amazing atmosphere! its not far from bars, clubs, resturants so it was perfect! stayed for one week, wish we had stayed longer now! Animation team were amazing! "eddie" as we called him, was so funny! he topped of an amazing holiday!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philkilla10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLE_GROUP, Halkla İlişkiler Müdürü at Cle Resort Hotel, responded to this review, 25 June 2014
Dear Guest,

We are glad you had the opportunity to come and experience our hotel on Tripadvisor.

Thank you for your kind words about our staff.


With warm personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014 via mobile

It was a gorgeus hotel the people where very nice , happy and very fun , emre was the most happiest guy in the middle he bring use our drinks and at the evening he was protecting his gasts ! The animation team was very nice and my favorite was eddie there was a lot of music and that makes the people very friendly and happy it was a nice expreince !! Thankyou halici semera

Stayed July 2013, travelled with friends
Helpful?
2 Thank Eliza E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014

I am writing this review from the hotel lobby as could not wait till I got back to warn people not to stay here, booked a side pool view never got instead have a view of dump at the back, food chicken chicken chicken but could put up with all that without complaining until I witnessed the male receptionist punching a female guest last night in a row over £20 they wanted after the guests spilt orange juice on a Towel!! Not only did they withold the guests luggage and make them miss they're transfers, I then learned while at the police station giving a witness stamement that the staff members friends turned up and attacked the girls brother, what have the management done? Nothing!! Every night new arrivals complain about not getting a pool view the teenage kids have turned it into they're evening entertainment. Do not stay here!!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yidette78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunbeath
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014 via mobile

Just home from 10 days in the cle resort hotel, honestly I would say this was the best hotel I've ever stayed in on a holiday, staff were very friendly, rooms were clean, had a lot of facilities, the beer was tasty, but the food was quite repetitive, but edible... the best part of it tho was the entertainment team, who we got on very well with, they were really friendly and helped every1 mix and get to know each other, my personal favourite was eddy, a true gent... But must mention jimmy, entertainer emre and Burc bahar who is very talented, these 4 were genuinely nice guys, and we will come back again if these 4 are still there, brilliant holiday :-)

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Turk1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLE_GROUP, Halkla İlişkiler Müdürü at Cle Resort Hotel, responded to this review, 25 June 2014
Dear Guest,

We are glad you had the opportunity to come and experience our hotel, and thank you for the high praise here on Tripadvisor.

We are delighted to know that you have liked so much our staff, service, rooms,.

Please be assured that we are taking your opinion in consideration for improvement.


With warm personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longridge, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2014

Me, my mum&dad stayed for 1 week, we all loved the hotel the barman where very quick especially on saturday night there where alot of people waiting for a drinks and they quickly surived everyone, the barman are really good especially ismail,nurettin and sonmez. the animation team where very good especially eddy, chico they are really funny caring and love to be around they know how to make you laugh and have a decent convo with you, i would love to come back here soon :)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McDowell_Amelia_MeMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLE_GROUP, Halkla İlişkiler Müdürü at Cle Resort Hotel, responded to this review, 25 June 2014
Dear Guest,

Thank you very much for finding time and sharing your observations on Tripadvisor.

It is a pleasure for us to know that you have enjoyed your stay with us and thank you for your kind words about our staff.


Hope to have the opportunity to greet you once again at Cle Resort Hotel.

With warm personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dudley
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2014

Me and my friend stayed here for 2 weeks both aged 21. When we arived here we got showed to a very small box room, I was utterly disapointed as this was or first ever holiday. I went to ask for another room but they said non availible, I then got in touch with my rep and they sorted it my second room was clean and alot bigger. Food was ok nothing special I ate out most of the time, entertainment was boring same over & over. I would say hotel is ok but deffo not 4 star. Im goin back to marmaris september but at another hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tarahibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLE_GROUP, Halkla İlişkiler Müdürü at Cle Resort Hotel, responded to this review, 25 June 2014
Dear Guest,

Thank you very much for finding time and sharing your observations on Tripadvisor.

Please be assured that we pay attention to all comments recevied from our guests.

Hope to have the opportunity to greet you once again at Cle Resort Hotel.

With warm personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cle Resort Hotel

Property: Cle Resort Hotel
Address: Merkez Mah. Yunus Nadi Cad. Armutalan 48, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 234 Hotels in Marmaris
Hotel Class:4 star — Cle Resort Hotel 4*
Number of rooms: 210
Official Description (provided by the hotel):
Club Armar Hotel is Located in the heart of Marmaris, close to city center and seaside . The hotel features 151 standart rooms, 6 suits and 53 family rooms and a handicapped accessible room. Club Armar Hotel has 1 indoor pool, 1 outdoor swimming pool and a water park with 3 slides. Marmaris is located where the Aegean Sea and the Mediterranean Sea join you will find a large natural harbour surrounded by pine-clad hills and forests. This is Marmaris, often referred to as the Jewel of the Turkish Riviera. Club Armar Hotel also offers you other options for sports or active enjoyment. Scuba diving course, deep sea photograph course, fishing tour, tennis club, sailing lessons from a nearby marina – the opportunities are endless. ... more   less 
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