How can anyone fault this hotel?
We arrived back today from a week at the Grand Pasa and I can honestly say it's the nicest hotel overall we've ever stayed in. It totally deserves it's 5* rating unlike some in other places who don't.
Food: There isn't much time in the day where you can't get something to eat. 7-10am is breakfast, 10-11am is late breakfast, 12pm-4pm there is food in the pool snack bar, 12:30 - 2pm is lunch, 5-6pm is cakes/tea, 7:30-9:30pm is dinner and at 11pm there is soup, sandwiches and baked potatoes available.
I seriously wonder what planet those who complain about the food are on. There are at least 150 choices at every mealtime, many of which are salad type things, variety of veg, some turkish foods, some more UK foods. Even for all those "fry up" Brits abroad who only want normal food, there were always chips, pasta, rice, chicken dishes, breads. At breakfast there were fried eggs, sausage, toast, cereals, loads of fresh fruits, croissants. Like I say, I fail to see how anyone could struggle to eat.
I'm vegetarian and was a bit worried, but I needn't have been, there was loads of things for me. My 5yo and 3yo were in their element choosing all the food too. Most evenings there was a chef carving meat as well. The desserts were just delicious looking. Mostly a bit sweet for my liking but the effort and presentation were just amazing. The snack bar lunches were pizza, chicken nuggets, chips and there was a lady making fresh flatbread stuff which was yummy!
Drinks: There were big chillers full of 4 different fruit juices located all over the hotel to help yourself to. Same with water. There is a bar in the restuarant, lobby, poolside and terrace. You can get beers, cocktails, brandy, vodka, coke, fanta, sprite and maybe a couple of other spirits.
Hotel: On arrival into the reception I was gobsmacked, it's stunning. All marble and glass up 5 floors. There is a lobby bar and lovely seating area just off the reception where you can help yourself to juice and coffee all day and the bar has a barman. The reception itself has a large TV and plenty of seating. We were there when the World Cup final was on and this turned into a fab area to watch it! From here you can go out doors onto the terrace, or down one of 2 flights of stairs to the spa or restaurant. There are 2 lifts to the upper floors and a small set of stairs to the rooms on that level where we were. Throughout the hotel there is music playing daily, calming pan pipe stuff. There is free Wi-Fi in the reception area also.
The Room: We were in room 105, there were 4 of us and had a big double bed (might even have been a king) a single and another bed had been put in. We still had loads of space. Our room looked over the pool area which was lovely. I was a bit concerned about how loud it would be with the kids sleeping, but when the door is closed it's surprisingly soundproof! The bathroom is gorgeous too, towels are replaced every 2 days and the cleaners are just brilliant.
Staff: Mostly the staff are very friendly, though I have to say some of the bar staff need to be shown some manners! To be fair though I don't blame them, being all inclusive, they are just serving the same few drinks all day long and it must be dull, but being rude to customers isn't helpful. I'll come to Entertainment team separately. The waiting staff were very efficient, and loved to chat to the kids. As I said the cleaners were brilliant and receptionists friendly.
Entertainment: No matter your age there's something to do at this hotel. For us having small kids there was the kids club 10:15-12:15 each morning in a wee bungalow near the kids pool. They did crafts and games which kept them out the sun for a while! In the afternoons they did darts and table tennis for kids too. All day there was adults stuff on too, darts, table tennis, water aerobics, dancing around the pool etc. By night there was a kids disco at 9pm followed by the evening entertainment. We saw dance acts, circus acts, Turkey's top bartender etc. Then there was sometimes bingo, comedy or something by the team. Then at 11pm I know they put on a bus to take people to different clubs (I didn't go so can't comment) coming home at 3am. Goodness knows when they all sleep! They are there so early and late! My kids loved the disco and the girls were great with them.
Pool Area: This was spotless like the rest of the hotel. The guy who looks after this works like a trojan, harder than I've ever seen anyone work ever. He was making sure people weren't keeping sunbeds all day and not using them, shifting them about for people, sorting parasols, emptying bins and at the end of the day when everyone just got up and walked off, he'd spend ages putting it all away, clearing the water and setting out tables for the evening stuff. The guy deserves a medal never mind a tip. He wears a t-shirt saying "lifeguard" but to be honest he didn't have 2 minutes to watch for drowning people!
Criticisms: One would definitely be the lack of lifeguard. The slides area is pretty dangerous unsupervised. People going down on lilo's and landing on other people. And stupid kids climbing UP the slides when the stairs are locked at some times in the day. It's so dangerous. Also the big pool is 1.5m all over, which is fairly deep and no-one really watches over.
My only other criticism really is that it was just too busy. However in saying that they coped with it amazingly. They could accommodate us all in the restaurant and around the pool (just) just we were having to get up at 6:45am to reserve sunloungers which was crazy. Not the hotel's fault I might add!
Surrounding area: We only went out a couple of evenings, to be honest we didn't need to leave the hotel! There was a wee market type thing on the way to what I think was a fairly main strip area. We got a few fake tshirts and stuff for good prices in the shops there.
Onsite Shops: There is a gift shop (the couple who run it are lovely) a hairdressers/nailbar, they are lovely too if a little pushy in telling everyone they have messy hair and he needs to cut it! I got a french manicure while there which was lovely. There's a tattoo place, a gold shop and a newsagent place (ice lollies)
Spa: I didn't actually go here, I didn't like how pushy they were coming round the pool. And I didn't want to spend a day inside when I was only there 6 days really. On speaking to others they said it was amazing though. There is also a gym.
Towels: You don't need to take towels with you! On arrival you're given a card each to collect one towel a day from the fitness centre. You return it the next morning in exchange for a clean one. So lighten your luggage by not taking towels!
I would go back to this hotel without a shadow of doubt as it's elegant but not so that you have to dress up or not go in swim clothes around the place. I hope this review helps someone, as I was reading them all but not able to piece much together before we went and things I wish I'd known!
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- Also Known As:
- Grand Pasa Marmaris
- Hotel Grand Pasa