On arriving at the apartments we were greeted by Antonio who was very pleasant he took us to 2nd floor 40 stairs no lift to 5 different rooms until we found one that was ready then he noticed that the fridge did'nt work so we went to room six which had a burnt out kettle that's cord was mended twice and a double hotplate that only 1 plate worked this he changed immediately there were 4 chairs but no table in the room and he said he would have one the next day for us but we waited 4 days until the new ones arrived and then only got one when we asked again. The apartment was spacious having a living/kitchenette with a sofa bed a bedroom with twin beds and a bathroom. We had to ask for the balcony to be cleaned as we had rain and we were in 1inch rain with leaves on the balcony this they did 2 days later. The bins were emptied every day at 18.00hrs and we had clean linen 3 times in 2 weeks the apartment itself was cleaned twice in the 1st week and not at all in the 2nd week we had rain again early 2nd week and my husband asked for the mop so that we could clean our balcony as we had a lot of water and leaves again and could'nt really go out there and he got growled at and told that the cleaners did that. It was'nt done again before we left. The pool area was overcrowded with children and is small and noisy and the bar area is very dirty although we did see one of the staff hosing down once during our stay. Because we complained to the rep who said that we were not the only ones to complain we were grunted at quite a lot for most of the holiday by the male staff. The cleaning lady and her children were about the only ones that really spoke to us and other holiday makers. I would never go back again.
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- Also Known As:
- Banana Apart Hotel Marmaris