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“Relaxing break” 4 of 5 bubbles
Review of Kempinski Hotel Ajman

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Kempinski Hotel Ajman
Ranked #4 of 26 Hotels in Ajman
Dubai, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Relaxing break”
4 of 5 bubbles Reviewed 14 July 2014 via mobile

Visited the hotel for my wife's birthday! What a fantastic experience we had!!!!! Each and every staff we meet we very approachable ready to assist with a smile!!!!! Check in an check out was done with ease no delays and very efficiently handled! Cleanliness of the room was top class with great amenities! I must recognise that the house keeping team are doing their job with a lot of ownership as it can be noticed with the way the entire upkeep of the public areas and rooms.
Food was grt in Bukhara and chef Manoj is doing an awesome job!!!!

Chef nicolai is a very humble person who went out of his way to ensure we were comfortable and offered a special cake for my wife's birthday!!! Thank you to the pastry chef it was awesome!!

Thank you for such a wonderful hospitality will for sure be back in future!!!!!

Stayed June 2014
Helpful?
Thank Rajeev K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 21 July 2014
Dear Rajeev K,

Thank you very much for this outstanding review you took the time to post after your recent stay at Kempinski Hotel Ajman.
We are delighted to read that you had a very special stay with us and enjoyed the quality of the food and the service provided by our team members. I will share your compliments with the entire team as they are always pleased to receive the feedback of our guests.

We hope that we will have the pleasure of welcoming you back in the near future to your Ajman home.

Kindest regards,

Kai Schukowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,124 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (174)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brussels, Belgium
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 July 2014

We loved our stay in this hotel. it is very beautiful and rooms are all very spacious . the food was delicious and was not the typical buffet -it was very very good.nothing on the buffet was average or simple. the staff is very friendly and attentive. the beach was spotless. great service from the hotel passing by the beach to provide to their guest drinks, ice cream , fresh fruit and ice cubes.....fantastic!the pool was very clean and never overcrowded...you will love it. Ps: very thoughtful was the morning of our departure ( 5 o'clock in the morning) when the room service knocked on our door with fresh brewed "good bye coffee" that was such an EXCEPTIONAL DETAIL.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank SJBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 21 July 2014
Dear SJBrussels,

What a great review! Thank you very much for taking the time to post those few lines on your recent stay at Kempinski Hotel Ajman.
We are delighted that you found the hotel beautiful, the food delicious and the service great.
We truly hope that we will have the pleasure of welcoming you back soon to your Ajman home.

Kindest regards

Kai Schukowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Been to this hotel and could not seriously fault it. Staff efficient and well trained. Good selection of restraunts , bars and facilities. Staff we have found to be both polite and friendly. A real secret hide away. If you like quality peace and quiet and not noisy people with no respect then this is the place for you. We are going back again in September and believe me we only ever go back to the very best hotels. If you are rude and noisy please don't go as you will spoil what is really a hidden special gem

Room Tip: It's a little out of central Dubai but all the better for it. Rather than have a two centre holi...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LadyB731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 21 July 2014
Dear LadyB731,

Your kind review of our hotel is very much appreciated.
We are very pleased to hear that you enjoyed our services, facilities, and dining experience throughout your stay.
Once again, thank you for your encouraging feedback and we are looking forward to welcoming you back in September.

Best regards from Ajman,

Kai Schukowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
79 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

As a resident of Dubai myself and some friends decided to get away for the weekend, so we came to Ajman. The hotel is about an hour's drive from Dubai. It is a beautiful hotel inside and in a quiet spot, away from the town centre. The check in was probably one of the best I have ever had, the woman was very attentive and explained everything that we needed to know about complimentary mini bars, different restaurants etc. The hotel also gave us a free upgrade to a junior suite. The room's are nicely decorate in a arabian theme. The suite's are a very big size with enough space for all three of us. I believe all the rooms overlook the back of the hotel, so we had a great view of the sea and swimming pool below. We spent a few hours at the swimming pool which was very nice, with a swim up bar and good meal choices. During the evening we had dinner at the Chinese Restaurant on-site which again was very nice and staff were helpful in food choices. The next morning we had massages down at the spa located next to the hotel's business centre. They were running a deal where you either get 30% off your massage or you pay for an hour and get 30 minutes extra. The massages were very nice but my only issue of the stay would be that the massages certainly were not 90 minutes, they lasted just under an hour and when we asked why they had not been the full 90 minutes we were told that the 5 or so minutes before and after the massage counted as part of the 90 minutes, which I do not agree with at all. If we had known this we would have just opted for an hour and taken 30% off. On floor 7 there is a lounge (K Lounge) where guests can read, relax, watch TV, use the internet and sample complimentary drinks/cakes/sandwiches this is a really nice idea. I am not sure if all guests are allowed to use this or if it is those in certain rooms but we appreciated the use of this lounge once we had checked out and were waiting for our friend to finish her massage. One of the evenings we called room service for some refreshments (hot chocolate and coffee), the coffee that we were sent up was a sachet and yet we were charged about 20 AED for. Upon check out we pointed this out and the woman on reception did apologise and take it off the bill but be aware of this if calling for tea/coffee. You would expect tea and coffee facilities in the room, but they were not available. I believe the woman on reception said this is something you have to request. As I said before we throughout enjoyed our stay and there we no major issues at all. The staff were very accommodating, rooms/bathrooms were very clean and overall a great hotel to stay in if you want a weekend away from the hustle and bustle of Dubai.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 21 July 2014
Dear Fums,

Thank you so much for taking the time to post a review of your recent stay at Kempinski Hotel Ajman.
We appreciate your feedback, and will use it to continue improving our service and products to our guests.
We are delighted to hear you enjoyed your overall stay, and look forward to welcoming you again in the near future.

Best regards from sunny Ajman,

Kai Schukowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Excellent hotel, second visit. Lovely room with balcony. Pool extra nice as there is shade in these hot summer months. I liked Zanzibar beach bar experience right on the beach watching the sunset. Love hammocks on the beach. This time of year nice and quiet. 60 km from Dubai, 1 hours drive .. a must try. Staff very friendly and accommodating.

Room Tip: All rooms facing beach
See more room tips
  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Josinedubs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 21 July 2014
Dear Josinedubs,

Thank you for your praise of our Hotel.

I am very pleased to hear that you enjoyed your second visit at our property. We will always give
our best to ensure a relaxing and memorable stay and we are truly looking forward to
welcoming you for the third time as our guests.

Best regards from Ajman,

Kai Schukowski
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharjah, United Arab Emirates
1 review
4 of 5 bubbles Reviewed 23 June 2014

We had been here at the hotel on Friday the 13th, June 2014.

Check in was very efficient and they accommodate us hours before the check-in time of 2:00pm, and already in the room within 10 minutes of arrival.
The room is standard for a luxury hotel and the staffs are very helpful & friendly.

The beach is long enough, the sand are very fine although not much white but has a very good texture.

The pool is small for such a luxury hotel, kids’ pool with a covered section.

Although wifi is available but not free, this is okay for us since we go for relaxation and got disconnected to the outside world.

Breakfast buffet was good but still can be improve.

I should have give this a 5-star rating if only they stick to what their staff at check-out said that the amount on-hold on my credit card will be release in 3-7 days, however, up to the moment I'm writing this review the amount still on-hold which is already 9 days.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ais18castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, General Manager at Kempinski Hotel Ajman, responded to this review, 26 June 2014
Dear Ais18castle,

Thank you very much for taking the time to share your feedback.

I am certainly delighted to hear about the enjoyable time you had in our hotel.

Regarding the pending amount on-hold, I can assure you that I have personally spoken to our finance department and the amount has been released from our side already, however it sometimes is still pending in the respective banks, but it should arrive very shortly.

In case you would like to discuss this further you can always contact me at kai.schukowski@kempinski.com.

Looking forward to having you with us again.

With kind regards,

Kai Schukowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

This time, I'm with my cousins. We used most of the facilities like the gym, steam bath, sauna, jacuzzi and played table tennis. The beach was great and we enjoyed the view of the hotel. The kid's pool is just right for my 5 year old nephew. The room is great and spacious for a family of 3. Breakfast is delicious as usual but not much varieties. And yes, there could be a third time.

Room Tip: Rooms very close to the pool entrance downstairs.
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KempinskiAjman, Manager at Kempinski Hotel Ajman, responded to this review, 26 June 2014
Dear Neil S,

I am very pleased to hear that you enjoyed your recent visit at our property. We will always give our best to ensure a relaxing and memorable stay to our guests, because this is what holidays are meant to be.

We are looking forward to welcoming you for the third time at Kempinski Hotel Ajman.

Kindest regards,

Kai Schukowski
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel Ajman

Property: Kempinski Hotel Ajman
Address: Kempinski Hotel Ajman Shk Humaid Bin Rashid Al Nuaiemi St | P.O. Box 3025, Ajman, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ajman > Ajman
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ajman
#4 On the Beach Hotel in Ajman
#4 Luxury Hotel in Ajman
#4 Spa Hotel in Ajman
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kempinski Hotel Ajman 5*
Number of rooms: 180
Official Description (provided by the hotel):
Kempinski Hotel Ajman is situated in the United Arab Emirates right on the shores of the Arabian Gulf, 25 km from Dubai. Offering 180 sea or pool view rooms and boasting a private white sandy beach, which is classed by many as the best private beach in the UAE. Dining options range from traditional Indian and Chinese cuisine, to rustic Italian and themed international buffets. ... more   less 
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Also Known As:
Ajman Kempinski Hotel
Kempinski Ajman

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