After reading reviews and carrying out research for a 5 day holiday my wife and I settled on the Ajman Saray hotel which seemed to offer just what we where looking for.
With the lead up to our arrival I was in contact with the hotel to arrange for a transfer from the Airport to the hotel as our flight would be arriving late at night, I found the response to be polite and friendly with the transfer arranged without any issues. We where duly collected and transferred to the hotel, on arrival the service was very good and very friendly with check in completed quickly and efficiently. Or room was on the four floor over looking the pool / beach and was found to be very clean and well equipped, however over the next few days we had general maintenance issues in the room, from shower taps that did not work, towel rail that was hanging off the wall and bubbling of the sliding door... Please don't read these as major negatives to the hotel as this would do it and the very friendly staff a serious misjudgement but I point it out as a hotel only open for a short time and with a 4 star rating you don't expect and its a shame as these little things let it down. In addition there was a great media centre for connecting all the latest gadgets to but there where NO instructions so made it useless.
Overall: The hotel is lovely, the food at breakfast was good, evening meal was not to our taste as it seemed to cater more for the Russian visitor and was a little expensive. Outside facilities where great, lovely pools grounds and a nice beach. Free transportation to Dubai mall was a bonus.
On the negatives, maintenance issues as previous stated, Hotel seems to cater more to the Russian Market than West European. There's not a lot around the Hotel at the moment but there's a new Fairmont being built almost next door which gives you an indication of how things are changing,. The drive from the hotel to Dubai Mall takes about 45 mins to 90mins depending on the traffic.
Heads up: if you have a late / early morning flight why not take advantage of the FREE transfer to Dubai Mall and use the Malls concierge facility to leave your bags, then do some shopping, have a meal or go to the cinema then get a taxi from the mall to the airport which is about 15mins away and which is a LOT cheaper, don't let the concierge book yo a taxi as we startd at 200 then dropped to 130 for a 10 min ride so just get a taxi outside yourself.
In short: would we go back - YES so that should be recommendation enough
- Official Description (provided by the hotel):
- Nestled near the turquoise waters of the Arabian Gulf where white sandy beaches dazzle in the sun, Ajman Saray is the first beach-side Luxury Collection Resort in the Middle East. Located on a pristine stretch of Ajman coast, the resort is an accessible retreat, just a short drive from major International airports and the Emirates of Dubai, Sharjah and Umm al Quwain. ... more less
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