I have stayed in Ayla Hotel in Al Ain, UAE many times and each time their service becomes better and better. To me now, this hotel is like a 2nd home. The staff are amazing, they are helpful, courteous, and try their best to serve your needs to your satisfaction. They do their effort to understand you and what you like and don't like in order to better serve you. Amenia in reception, is such a sweet, helpful, honest, and knowledgeable person. She always promptly take care of me well during check-in/check-out and every time I approach her during my stay. When I walk into the hotel and I see her at the reception, I smile as I know now my check in will be perfect. Qumar at the concierge, is always smiling, friendly and ready to help in such a professional way. He is also prompt and accurate in doing what is asked of him. A lovely personality.
In my last stay in May 2014, the staff surprised me with a birthday cake, fruit basket, and a gift. With their sweet spirit they sure draw a big smile on my face at the end of a hard working day. My twin sister happened to be visiting me that day and we had a blast celebrating our birthday together with the delicious cake and sweet gift. I want to thank all the staff who contributed in this specially Jean from guests relations who planned it.
In the end I want to thank the management of Ayla hotel Mr. Swelmeih for his wonderful work in running the hotel and hiring and training his staff, and I want to strongly advise tourist to stay in this hotel if they are looking for a cozy place to stay in with comfortable rooms, and fabulous help from all the staff in every amenity of the hotel. It is one of my favorite hotels to stay in.
- Official Description (provided by the hotel):
- Al Ain city is the place where Ayla Hotel stands elegantly, with 153 guest rooms and suites, providing the utmost personalized and superior service. Ayla Hotel is the new face of luxury in the heart of Al Ain, surrounded by shopping, entertainment and leisure activities suited for business and leisure travelers. The design of Ayla Hotel synthesizes contemporary art and authentic decor, combining innovative touches backed with the distinct Al Ain heritage. The hotel, situated in a bustling locality, is part of the stylish Ayla Commercial Complex comprising shops and government offices. The hotel is designed to meet every aspect of hospitality: comfortable guest rooms, well-equipped Health Club, multi-cuisine food & beverage outlets and state-of-the-art meeting facilities. Ayla Hotel has lined up fabulous accommodation packages to suit the whole family, complemented by trips to legendary Al Ain attractions like Jabel Hafeet, Arts Centre, the prehistoric tombs at Hili Fort -known to be over 4,000 years old, the natural Ain Oasis, Al Ain National Museum and Al Ain Zoo. ... more less
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- Also Known As:
- Ayla Hotel Al Ain, Emirate Of Abu Dhabi