The staff made us feel that we were a terrible inconvenience. We had to ask for half the crockery and cutlery and when it was delivered the knives were all small paring knives. In general the apartment was very poorly kitted out. The fridge didn't work although it was replaced fairly quickly once we reported it and there was a leak in the master bedrooms ensuite that was never fixed. Although in a 3 bed apartment we had on 2 towels when we arrived and we had to request them when we arrived. I would stay there again but would bring my own crockery, cutlery and pots and pans - treat it like a good quality camping exercise and all will be good. The thing that amazed me most was the first day when they serviced the apartment at 5.30pm to the point of vacuuming and mopping the floors around our feet!!!!!!!!!! The rooms were a great size and good location but....
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- Also Known As:
- Al Massa Hotel Apartments 1 Al Ain, Emirate Of Abu Dhabi