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“"HOTEL FROM HELL"!!!!!!!!!”
Review of Al Massa Hotel

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Al Massa Hotel
Ranked #15 of 15 Hotels in Al Ain
Selkirk, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“"HOTEL FROM HELL"!!!!!!!!!”
Reviewed 20 February 2013

My husband and i stayed here in Dec 2012, worst place i have ever stayed in, 2 small cockroaches in room fridge, stained carpets, cracked tiles in bathroom, thick dust on furniture, tv reception is very very bad,be wary of this place, dont let the nice(ish) lobby fool you! The staff were unhelpful,, i wouldnt recommend place to even my worst enemy, its filthy and needs closed down! we left after 1 night!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank happyhibee65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
malaysia
Level 6 Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 20 January 2013

Pro:
1. clean and spacious bedroom
2. near to al ain shopping mall,
3. easy to get taxi
4. friendly staff

Cons:
1. It's very hard to find a restaurant and supermarket around this place. There is a mini market at the al massa apartment, next building to al massa hotel.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank marsha1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 6 Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 31 August 2012

Our stay in this hotel was a total disappointment. The room was dated at first glance, with old furniture that should be on a skip, on further inspection lights that didn't work and a bathroom that is completely dilapidated - mouldy tiles, scabby bath and rusty fittings, an open drain hole in the middle of the floor, soiled bidet that wasn't cleaned and water pipes sticking out from the polystyrene ceiling (see photos). During the night a/c was really noisy and stopped me from sleeping - it was like having a tractor plowing through the room! When I eventually fell asleep (or passed out through sheer tiredness), we were woken up by another noise early hours in the morning, around 6 am. That was construction works that were going directly below us. Also this hotel advertised a free wi-fi which was another dissapointment - there was no internet. In the morning we've noticed that the lobby which should be the face of any hotel was no much better - furniture looked really old and battered, filthy carpets and the whole place is just so grimy that it should't be advertised for the price that it was. in fact it shouldn't be a hotel. Utterly and terribly shabby. DON'T GO THERE.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank teacher006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Al Ain hotels

Abu Dhabi, Abu Dhabi, United Arab Emirates
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 June 2012

My 2 nights I stayed in this hotel wasn't so worth remembering. I find it hard to sleep because of the construction on going on my room, oh I mean the noise the AC creates. And their solution for that is to tap it to keep the noise down. And if you want it to be silent, then you have to turn it off. Their lobby is clean, but their bathroom is not worth staying. In other hotels, you can even stay for a long time in the bathroom, but in here, you can't. Although their room is really big, other than that, nothing more. No free wifi access, no complimentary things, I don't know if even the fridge is working. Sadly it's price can be compared to a room I stayed in the city which is more like a 5 star hotel. Wish it could have been less.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RamRosario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2011

Awsome rooms , food and wonderful staying. I highly recommend this resort for everyone

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AFP2003D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Al Massa Hotel

Property: Al Massa Hotel
Address: Al Ain Municipality Roundabout, Al Ain, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Amenities:
Restaurant Airport Transportation
Hotel Style:
Ranked #15 of 15 Hotels in Al Ain
Price Range (Based on Average Rates): £
Number of rooms: 186
Reservation Options:
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Also Known As:
Al Massa Hotel Al Ain, Emirate Of Abu Dhabi

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