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Ain Al Faida One To One Hotel And Resort
Ranked #14 of 15 Hotels in Al Ain
Reviewed 18 July 2014

Lovely hotel. The staff were extremely helpful.Great location in AlAin . A good selection of foods for breakfast. A delightful garden view in which to eat, drink , BBQ or rest. The villa was amazing had everything that was needed. Would definitely go back again

  • Stayed: February 2014
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Thank Rabea4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (165)
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79 - 85 of 165 reviews

Reviewed 13 July 2014 via mobile

Al Ain City is the most quit city in UAE, green lands, no traffic jam and specially One2one Hotel.
It is one of the best hotel here in Al Ain, hotel is a bit far from main city but there are many advantages such as: friendly staff, great food quality, differnet outlets in concept & lovely wide areas to explore.
hotel contains swimming pool, big different restaurants, nightclub & bar during weekend , all of them were great to stay, having fub & to relax also.
As well, you will find a sweet & great spa with professionals staff for massage & morrocan bath.

Stayed: July 2014, travelled with friends
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Go to this hotel Only if your visit to Al Ain is in that area and only that area, because saying that this place is located far from the city is an understatement, unless you are going to Jabel Hafeet or Adveture land theme park only or aiming for total seclusion.
The place is run-down and aging, the bath is badly designed and looks as coming out of the eighties. No cool box in the room.
The room size is OK, but the TV is interesting, if you are not going to provide cable TV why put cable TV box-set, and then we have to find channels on channel 978 or so.
But one thing you gonna get for sure QUITE time.
There is free WiFi in the room (just stating).

  • Stayed: July 2014, travelled on business
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2  Thank Moe_XII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

The Ain Al Faida One to One is a bit different from the other hotels in Al Ain but not less comfortable. Rooms are comfortable and clean, the staff is friendly. it provides free wireless lan and the food is ok. Is is situated as a open complex with several buildings and villas around artificial ponds and channels. that is nice in winter but in the hot summer months it can be a bit of a hassle to walk to the breakfast or restaurants in the heat. Nevertheless the hotel offers a driving service if guests don't like to walk. it's also very quiet, and just opposite the road from Wadi Adventure Water Park and the Jebel Hafeet. As the location is a bit far off the city center the hotel offers free bus transfer to the city center or can order a cab for you. Prices are very reasonable.

  • Stayed: June 2014, travelled on business
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2  Thank katha1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

We stayed at the two bed villa witha family which we loved. Though you need to have car to reach to the villas. The villas are nice, cool and well equiped.
We arrived at midnight and got our key and were directed to teh villa. Its a good 5 mins drive to the Villa from reception. Once arrived the key was not working. Wer had to call at the reception and guess what, NO APOLOGY at all. The guy just said to wait and he will send some one. After 10 mins the guy with a key arrived and opened the villa for us.

Service was an issue. However once you are in the villa with Family, you can have space and comfort as you like.

I would recomend this for a weekend break.

  • Stayed: April 2014, travelled with friends
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Thank Life1062717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabelle121, Manager at Ain Al Faida One To One Hotel And Resort, responded to this reviewResponded 31 May 2014

Dear Sir,

We thank you for your comments on tripadvisor.com.

With regards to to the non working key we do apologize and please rest assured that we have briefed our team members once again on how to react on such situation.

We are glad you had an overall enjoyable stay and trust to welcome you again in the very near future.

For any future bookings, please email me at annabelle.gutermuth@onetoonehotels.com or call us on 03.7014444.

With best wishes from the entire team,

Annabelle Gutermuth
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

I'm quite certain this used to be a wonderful and fantastic hotel, but nowadays the rooms are a bit outdated, paint is flaking, stains on the carpet, loose tiles etc. Service was okay, staff was friendly and helpful. Breakfast is not in the same building as where the rooms are. A nice pond to walk around in front of the hotel. Located quite some distance from the city centre.

  • Stayed: April 2014, travelled as a couple
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1  Thank ExploreFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabelle121, Manager at Ain Al Faida One To One Hotel And Resort, responded to this reviewResponded 31 May 2014

Dear Sir,

Thanks for your comments on tripadvisor.com.

Please kindly note that Ain Al Faida is a historical resort which was previously for the community members of UAE free of charge and then later on managed for 10 years by National Hotels and resthouses. One to One hotels and resorts has taken over the property after it was closed for two years and has added several facilities since 2012, the official reopening year.

We apologize for the lacking standards in your room/villa. I would appreciate you could assist to let us know in which unit number you stayed in.

In the meantime please stay in touch by emailing us on annabelle.gutermuth@onetoonehotels.com for any upcoming visit to Al Ain in order to make best arrangements for you and to make up for the lack of services you might have experienced.

With best regards from the entire team,

Annabelle Gutermuth
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

I would totally recommend One to One to visitors and travellers. It is situated in a very private place, close to Jabal Hafeet and the Water Springs which makes it ideal for visiting and staying. Furthermore, the resort is huge in size, there are hotel rooms to villas available with numerous activities and restaurants available. The WIFI is free. Furthermore, the staff is very friendly and cater your needs when requested. It is an ideal location for couples who would like to spend quality time as there are various facilities available: swimming pool, quad biking, heritage village with four restaurants available with musical entertainment available. The resort is currently undergoing renovation that is improving the quality. A total must visit!


Regards
Rabi'ah

Room Tip: You can choose a King Room that would be ideal.
  • Stayed: May 2014, travelled as a couple
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Thank Boho R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ain Al Faida One To One Hotel And Resort

Address: Al Wagan Road, Al Ain 67715, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Al Ain
#13 Luxury Hotel in Al Ain
Price Range: £49 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ain Al Faida One To One Hotel And Resort 4*
Number of rooms: 80
Official Description (provided by the hotel):
Experience this historical Hotel & Spa considered as a custodian of historical cultural asset. It provides a precious contribution to quality tourism through its efforts in maintaining an originality of its properties. Ain Al Faida, One to One Hotel & Resort reflects the cultural diversity and historic richness of Al Ain. ... more   less 
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Also Known As:
Ain Al Faida One To One Hotel And Resort Al Ain, Emirate Of Abu Dhabi

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