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“Hotel and the people and service”

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Doubletree by Hilton Ras Al Khaimah
Ranked #4 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
Manila, Philippines
1 review
“Hotel and the people and service”
5 of 5 bubbles Reviewed 25 November 2013

The hotel is great, the people are warm and very accommodating . The service is excellent and with touch of professionalism and hospitality. We highly recommend the hotel to all people in the business as well as family and friends.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Felix S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed M, Front Office Manager at Doubletree by Hilton Ras Al Khaimah, responded to this review, 1 January 2014
Dear Felix S ,

First of all allow me to thank you for writing your feedback following your stay with us, We are very glad that we made your stay very memorable, specially mentioning the friendliness of the staff, we can say you really cheer us up ! thank you for your very nice comments.

Thank you so much for choosing our hotel and looking forward to welcoming you back.

Warm Regards,
Mohamed Moneim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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797 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Wien, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 November 2013

Thank you for everything!! We did not event think that this hotel would be such a great experiance and therefore we are even more happy that we visited Doubletree RAK and not the HILTON SPA & RESORT which was not even close as good as "Doubletree". Furher, the employees in Hilton Spa & Resort were rude, unfriendly and tried a few times to cheat on us with the change and everything.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Dzenita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed M, Front Office Manager at Doubletree by Hilton Ras Al Khaimah, responded to this review, 31 December 2013
Dear Dzenita V

Thank you for your sharing your experience with us during your stay , We are glad to know that our hotel overall service meets your expectation, as well as the arising city Of Ras Al Khaimah.

We hope to see you again and rest assure that your next visit will be enjoyable and memorable stay.

Warm Regards,
Mohamed Moneim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 November 2013 via mobile

A nice very pleasant hotel with great service. Rooms are mid size to large. First room had some maintenance issues but they switched me quickly on day 2.

Staff are very helpful. Pool is ok for a rooftop type and there is the big hilton resort down the way. Gym is good and has a nice view.

Stayed here for business but I would recommend for a holiday in RAK as you can just shuttle down to Hiltons beach resort. Meals are nice here, although breakfast could have a few more options. Would consider again for recreation.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristopherHxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed M, Front Office Manager at Doubletree by Hilton Ras Al Khaimah, responded to this review, 31 December 2013
Dear ChristopherHxxx ,

Thank you very much for choosing our hotel and for taking the time to write your positive feedback as we greatly appreciate the feedback made by our guest and constantly strive to achieve the highest quality standard.



We are delighted to know that you have had a wonderful holiday with us where the service of our team and the hotel facilities were up to your expectations. We have taken a note of your positive comments about the overall satisfaction during your stay and will share this with the entire team.

Once Again, we thank you for your staying with us and looking forward to welcoming you again here in Doubletree by Hilton Ras Al Khaimah.

Warm Regards,

Mohamed Moneim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
genova
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

if you are looking for a good stay in ras al khaimah Double Tree is a great choise with great rates! You will be welcome by a very kind staff and during check in you will enjoy a tasteful warm cookie and you will have all the answers to all the questions you could have. Great (and free) shuttle service from DT to Hilton Resort & Spa with its wonderful beach where you can relax and enjoy sun and sea. Every evening there's a free shuttle to a mall where you can choose among different kind of restaurants and fast food what to eat. Highly recommended!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scarpetta19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth J, Front Office Supervisor at Doubletree by Hilton Ras Al Khaimah, responded to this review, 2 November 2013
Dear Scarpetta 19,

We are glad to hear that that the facilities of our hotel and the service of the team members satisfied you during your stay. And i will share this positive comments to them.
We sincerely thank you for choosing our hotel and we are happy to see you again here in Ras Al Khaimah.

Kind regards,
Ruth
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luxembourg, Luxembourg
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 26 October 2013

ice, it worth the money. You can go for free to the Hilton spa at the beach which is at least 50% more expensive but does not really worth it. Do not pay for the Dubai all day visit for the travel agency as they show you only the bazaars to by gold etc but not the city itself. Go by taxi, it cost around 50 euro and explore it for yourself. taxi in general is cheap. go to pesto (Italian but really good), al dwwaahar (Arabic, 30 floor on the top, the restaurant is turning around, nice view acceptable prices). there is also a nice Indian restaurant next to pesto but don't remember the name. All of them are located at the Cornish = seaside walk through. No alcohol there!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Viktor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed M, Front Office Manager at Doubletree by Hilton Ras Al Khaimah, responded to this review, 29 October 2013
Dear Sir, Thank you for choosing our hotel and we appreciate your time writing your positive feedback about your stay with us and we will share your comments to the team members. Once again, thank you for staying with us, and we are looking forward to see you again here in Ras Al Khaimah. Kind regards, Mohamed Moneim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Slovakia
Level Contributor
8 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 20 October 2013

Great vacation with perfect servicess and maybe the best stuff we ever experienced. Highly recommendable. Other guests we talked to (usually germans) were here not for the first time. Just few really small details we didnt appreciate (too expensive internet; half-board witout any drinks nor water included, no pricelist offered by the stuff - we found out this and the prices by signing the first bill after dinner). But overall really great hotel, with excellent partners hilton resort accessible for doubletree guests not far away. Would come to this place again with no hesitation.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Viktor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth J, Front Office Supervisor at Doubletree by Hilton Ras Al Khaimah, responded to this review, 26 October 2013
Dear Viktor,

Firstly we would like to thank you for taking your time to write your feeback during your stay in our hotel and we appreciate your positive comment about service of the staff that we make you satisfied.

I have noted your comments with regards to the internet and haflbord package, this has been communicated to the concern departement.

Once again thank you so much for staying with and glad to know that you will recomend our hotel.

Kind regards,
Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 October 2013 via mobile

Currently on holiday in the doubletree hilton in RAK... Swift check in and upgraded as on our honeymoon.. Even got a congratulations cake and flowers on our table.. The staff here are always friendly and remember your orders..the 2 girls at the restaurant, all the reception staff and the bar staff on the roof bar (not good at remembering names!) would most certainly come back and they have made our stay enjoyable! Also you get a free shuttle to the beach resort which is another lovely place! Can't recommend enough!
Many thanks
Laura fisher & Wayne nice

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EssexSun_lover15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaGarifullina, Front Office Supervisor at Doubletree by Hilton Ras Al Khaimah, responded to this review, 18 October 2013
Dear Laura & Wayne,

First of all we would like to thank you for staying with us, and we are happy to know that your stay with us meet your expectations, and I will share your positive comments to the team members.

Once again, thank you for your contructive feedback and we are looking to forward to see you again here in DoubleTree by Hilton Ras Al Khaimah.

Kind regards,
Ruth Jusay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Ras Al Khaimah

Property: Doubletree by Hilton Ras Al Khaimah
Address: Al Jazah Road | PO Box 11938, Ras Al Khaimah, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Ras Al Khaimah
#3 Spa Hotel in Ras Al Khaimah
#4 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): £
Hotel Class:4 star — Doubletree by Hilton Ras Al Khaimah 4*
Number of rooms: 126
Official Description (provided by the hotel):
You'll find our Sweet Dreams bedding, Wake up DoubleTree breakfast™, CareLine service, and of course, our signature chocolate chip cookie at check-in in more than 250 hotels around the world. Surrounded by the sea, mountains and desert, the Doubletree by Hilton Ras Al Khaimah is conveniently located in the city centre, near the business district in the northern emirate of Ras Al Khaimah. Receive warm Arabian hospitality from the city only 45 minutes drive to Dubai. Caters to business and leisure guests. With 98 Guest Rooms, 28 suites, 4 Restaurants & bars and 24/7 Room Service plus a Fitness Floor; Gymnasium, The Spa, Jacuzzi and steam rooms, and a Roof top swimming pool with a bar.- Podium Restaurant & Bar-Contemporary all day dining restaurant and bar- TreeTop Bar -A roof top oasis of serenity during the day transformed with a buzzing party crowd after dark. Perfect for private parties too.- Lobby Lounge -The perfect place to meet and greet over coffee cake.- Fresco Energy Bar -Juice bar haven following an intensive workout from the Fitness Floor.- Fitness Floor - Gymnasium, Treatment rooms, Sauna, Steam room, Jacuzzi and Rooftop pool. ... more   less 
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Also Known As:
Doubletree By Hilton Ras Al Khaimah Hotel Ras Al Khaimah

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