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“Superb Hotel”

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Waldorf Astoria Ras Al Khaimah
Ranked #1 of 27 Hotels in Ras Al Khaimah
Certificate of Excellence
Reviewed 26 January 2014

Stayed for one night recently and from minute we walked in the door to check out every bit of service was superb. Welcome towels and drinks. Upgraded to a deluxe sea view and golf room for our other guests. Ice lollies and water by the pool. Booked us golf hassle free with complimentary buggies to the golf course. Food was in Umi nice. My family were overwhelmed with the quality and size of the rooms. Nobody wanted to leave/ Pool has a nice swim up pool bar. Beach looked clean but we stayed in the pool. Beds were comfy.

  • Stayed: January 2014, travelled with family
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1  Thank Evickage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 28 January 2014

Dear Evickage,

Thank you very much for sharing your kind review about your recent experiences at the Waldorf Astoria Ras Al Khaimah.

We are delighted to read how much you appreciated the attentive service from our team members. There are many aspects you mentioned that contributed to your overall satisfaction of your stay, especially the of check-in process, your enjoyment of the room and the pool facilities.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another memorable stay at the Waldorf Astoria Ras Al Khaimah.

Yours sincerely,


Andre Herrenschmidt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,254 - 2,260 of 3,480 reviews

Reviewed 26 January 2014

We spent 3 days at this hotel at the end of our holiday.
From the moment we walked into the lobby, we were "wowed" by the place and we were "wowed" by the Service. Our own Personal Concierge - Cleatus George, ensured that nothing was too much trouble. He was always there for any information we needed, no matter how small or petty, a great asset to your team at the Waldorf.
Every single member of the team we met were outstanding ambassadors for the Waldorf brand.
We had a Junior Suite on the 8th floor, overlooking the Arabian Gulf with an outside balcony and I would highly recommend a balcony, it was so lovely to sit out as the sun goes down.
We also went half board and the food was very very good with plenty of choice. One of our highlights was our anniversary meal at the Lexington Grill - we both had steak and it was simply the best we have ever had, anywhere in the world. They even allow you to choose your own steak knives, a nice touch. The Manager of the Lexington (I'm so sorry, I don't know his name), was so helpful and pleasant and really made us feel welcome.
We also had the pleasure of meeting the General Manager, Andre Herrenschmidt. Again, he was so friendly and welcoming and gave us a fantastic overview of the hotel and his wonderful resort.
This is truly a stunning hotel and you need to spoil yourselves. Go for it, book it up, you'll never regret it.
A massive thank you to Andre and your team, they did you proud.

Room Tip: Ask for a room on a high floor and if you can, definitely get a balcony overlooking the sea.
See more room tips
  • Stayed: November 2013, travelled as a couple
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Thank Allblack66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 28 January 2014

Dear Allblack66,

Thank you very much for sharing your kind review about your recent experiences at the Waldorf Astoria Ras Al Khaimah.

We are delighted to read that you enjoyed your three day holiday experience with us. We also would like to thank you for highlighting positive areas including your room with a view and balcony, the team members and your anniversary dinner in Lexington Grill.

I have passed on your compliments to Cleatus George, your Personal Concierge and Miltiadis Koliadiamas, Lexington Grill Manager and to the rest of our team members they were delighted to see that their efforts were appreciated. Our team is committed to ensuring that every guest is happy and strives to meet their expectation.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another anniversary and memorable stay at the Waldorf Astoria Ras Al Khaimah

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 25 January 2014

As soon as we step into the hotel they welcome us with a welcome beverage. the check in was very quick and pleasant. the hotel is very luxurious, they upgraded us to a suite for another 250 dirhams (68 USD). the room was huge and very luxurious too, with a balcony and a spectacular ocean view. the beach was nice and the bar service as good. food from room service was very good but breakfast was expensive and should have been included considering the price of the room.

  • Stayed: December 2013, travelled as a couple
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Thank liz d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 28 January 2014

Dear Elizabeth D,

Thank you very much for sharing your kind review about your recent experiences at the Waldorf Astoria Ras Al Khaimah.

We are delighted to read that you enjoyed your experience with us and appreciated the quick arrival procedure. We also would like to thank you for highlighting positive areas including your room, beach and bar facilities.

I have noted your comment that you found breakfast to be expensive and should be included in the room package. We do have various room packages that can be found on www.waldorfastoria.com.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another memorable stay at the Waldorf Astoria Ras Al Khaimah

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 23 January 2014

I checked in this hotel on the 16th January and it felt as I was checking into the Burj Al arab,

this hotel is out of this world if you looking for luxury. Soon as you walk into this hotel the staff offer you drinks on reception and you get your own personal assistant. I got upgraded to a junior suite which was an amazing room with great views of the sea. Its the best hotel i have stayed in my whole life and will definitely be returning again in the near future.

Shiny from the concierge team was fantastic, she was very helpful and always willing to help.
she deserves a promotion.

the swimming pools are really good and very big and good size as you would expect from such a prestigious hotel.

the hotel is really big its like a mini mall inside with 5 star restaurants etc

this hotel must be a 7 star rating soon inshallah

I recommend this hotel as first choice if you travel to Ras Al Khaimah

Room Tip: High floor has great views
See more room tips
  • Stayed: January 2014, travelled with friends
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Thank DUBAILOVERManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 25 January 2014

Dear Kaiser R,

Thank you very much for your lovely review about your recent experience during your stay at Waldorf Astoria Ras Al Khaimah.

We are very pleased to know that you had a comfortable and pleasant stay with us. I have shared your compliments with Shiny, she was delighted that her efforts were appreciated.

We are glad that you were impressed with your junior suite, the swimming pools and our team members who strive to provide exceptional service so that each of our guests have a memorable stay with us.

Please inform us for your next visit, we would be very happy to welcome you back to the Waldorf Astoria Ras Al Khaimah,

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 20 January 2014

This hotel is really a fantastic one with a very good service. We had breakfast and dinner at the Qasr Al Bahar, it was really a pleasure, The music was a little bit loud for us, but after a few days, it was better because we asked to reduce.
The lebanese restaurant has also a very high quality.
The rooms are amazing, very big and really nice.

We can really recommend this new hotel

  • Stayed: January 2014, travelled as a couple
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Thank ralph r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 21 January 2014

Dear Ralph R,

Thank you very much for your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah.

We are delighted that you had wonderful experience with the services provided during your recent stay with us. We would like to thank you for your delightful feedback with regards to pleasant experience at our all day dining restaurant and Marjan Restaurant.

We are committed to deliver luxury service to each of our guests in order to create memorable moments with us.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another memorable stay at the Waldorf Astoria Ras Al Khaimah

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 19 January 2014

Finally a decent Japanese/Asian restaurant in Ras Al Khaimah at the Waldorf Astoria. A good choice of Sushi and Sashimi, with 5 or 6 other starters. Teppanyaki with a selection of different cuts of beef and fish, noodles, vegetarian and other fish dishes, I had a perfectly cooked miso black cod. Also a selection of Sake. The decor is modern and comfortable, the service almost too attentive but we ate early so not so many people in the restaurant. Will definitely return as there is so little choice on RAK, will also try the Lexington Grill in the same hotel.

Stayed: January 2014, travelled as a couple
2  Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 20 January 2014

Dear Patricia E,

Thank you very much for your time in sharing kind review about your recent experiences at the Waldorf Astoria Ras Al Khaimah.

It is a pleasure to know that you are happy with UMI, our authentic Japanese restaurant. We also would like to thank you for giving positive feedback about the food quality, the atmosphere of the restaurant, Teppanyaki and Sake Selection.

We are delighted to know that you are happy with the service at UMI restaurant. Our team members are committed to ensure that you had an excellent experience which will create memorable moments with us.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another memorable stay at the Waldorf Astoria Ras Al Khaimah

Yours sincerely,


Andre Herrenschmidt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

I've never written a review on Trip Advisor before, but felt compelled to recommend this property. From in-room check-in to the fantastic food (we ate at Lexington Grill two nights in a row), and attentive - but not intrusive - service, this was truly one of the best weekends we've had in the UAE. Everything was spotless and high quality, the setting is lovely and we'll be back.

  • Stayed: January 2014, travelled as a couple
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Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 23 January 2014

Dear Helen S,


Thank you for taking time in reviewing your recent experiences during your stay at Waldorf Astoria Ras Al Khaimah.

We are delighted that this is the first property that you have chosen to review on TripAdvisor and are very happy to hear that you had one of your best weekends in the UAE whilst staying with us. Thank you for your compliments about the service and food in Lexington Grill.

We strive to ensure that high quality and luxury service is provided for each of our guest in order to create memorable moments for them.

Please inform us for your next visit, we would be very happy to welcome you back at the Waldorf Astoria Ras Al Khaimah,


Yours sincerely,


Andre Herrenschmidt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Ras Al Khaimah

Address: Vienna Street | Al Hamra Village, Ras Al Khaimah, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Ras Al Khaimah
#1 On the Beach Hotel in Ras Al Khaimah
Price Range: £178 - £446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Ras Al Khaimah 5*
Number of rooms: 346
Official Description (provided by the hotel):
Inspired by the palaces of the Arabian Peninsula, Waldorf Astoria Ras Al Khaimah, ideally located 50 minutes from Dubai International Airport, will bring the legendary true Waldorf service to one of the most alluring beach front locations in the Middle East. An 18 hole championship golf course and a 350 metre private beach are set against the blue water of the Arabian Sea. The Waldorf Astoria Ras al Khaimah, will be a true luxury resort. The setting of this magnificent hotel will be matched by the unparalleled facilities with its stylish dining and entertainment venues, sophisticated conference and event facilities and its luxurious spa experiences available to guests. The 346 deluxe rooms and suites reflect the palatial surroundings and offer the luxuries of space and tranquillity. Each room extends over at least 72 square metres and offers panoramic views of the Arabian Sea, championship golf course and the impressive Al Hajjar Mountains on the horizon.Waldorf Astoria Ras Al Khaimah is home to ten bespoke restaurants and bars, offering an exclusive range of dining and entertainment experiences to suit every mood and flavour. From signature restaurants with succulent steaks and grills at the US steakhouse Lexington Grill, Japanese cuisine with sushi and teppanyaki at UMI, Middle Eastern flavours at Marjan and international dining experiences at Qasr Al Bahar to open air pool and beach side restaurants, elegant tea and coffee lounges serving light meals and traditional high tea and the vibrant night club, 17squared, on the 17th floor. A place of relaxation and restoration; the hotel's spa will offer signature treatments combined with exceptional care to create a place where guests can surrender and restore personal well-being. The gymnasium will feature an extensive range of Technogym equipment as well as a whirlpool and a sauna. Guests can relax in the two outdoor chilled pools and one the 350 meter white sandy beach. Waldorf Astoria Ras Al Khaimah offers a unique and timeless setting for gatherings and events of all descriptions. With the personalized service by dedicated event team this luxury property is the perfect location to host spectacular private celebrations, corporate conferences, team building activities, intimate beach weddings, cocktail parties, product launches and executive meetings. The hotel features a VIP arrival hall and multiple pre-function spaces, making it a spectacular venue for weddings, galas and high end corporate events. ... more   less 
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Waldorf Astoria Ras Al Khaimah

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