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Waldorf Astoria Ras Al Khaimah
Ranked #1 of 28 Hotels in Ras Al Khaimah
Certificate of Excellence
Reviewed 12 June 2014



Wow: I am unable to fault the WA Ras Al Khamiah as the teething problems (safe not functioning) we experienced on our first day were dealt with promptly. The hotel inside is absolutely beautiful.There is so much space and its nicely furnished .Upon arrival at 10am we were told we would have to wait until our room became available and the staff sorted our room by 11am. It would have been nice to have a complimentary snack whilst we waited, especially after the 45mins drive from Dubai International.

We were pleasantly surprised that our classic room looked more like a suite, as there was so much room. The walk in closet was nicely equipped with hairdryer, with wardrobe space for his and hers. The bathroom was laid out well. What I liked most was the walk in shower didn't spill into the rest of the bathroom which is rare in most fancy hotels.

There were plenty of sunbeds to relax by the pool and more than enough shade for those unable to cope with the heat. The pools were surrounded by cabanas. Our first day of arrival was a Saturday which is the weekend for Emiratees and ex-pats so it was fairly busy on that day. However Sunday through to Thursday it was empty.

We ate daily for breakfast and evening meals in the Al Qasar (main restaurant) and there was a variety for all taste buds. We ate outside in the warm conditions for both breakfast and dinner and there was enough room and no need to pre-book. The staff made the stay extremely welcoming as they remembered our names, our favourite tipples and generally customer service was of a high quality. We ventured onto the beach a couple of times which made a break from the poolside. We loved in particular the adult pool which was useful for those who love to swim lengths (25m) and there were plenty sunbeds. On one of our days we ventured to the local mall which was 2min drive approximately 5Dhs and we were able to purchase soft drinks, a fraction of the hotel prices. The gym is a good size and they have five treadmills and modern equipment. A special thanks for making our stay comfortable goes to Marino, Ashram, Amit, Roy. We will definitely be returning to the Waldorf Astoria Ras Al Khamiah.

Stayed: May 2014, travelled as a couple
Thank vaulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 16 June 2014

Dear vaulting,

Thank you for your kind review about your recent experience with us at Waldorf Astoria Ras Al Khaimah.

I was delighted to read that you had such an enjoyable stay with us and enjoyed the warm, friendly and personalised service that Waldorf Astoria is so well known for together with the breakfast and dinner experiences in Qasr al Bahar. Your kind comments are greatly appreciated and it was indeed our pleasure to have you as our guests.

I have shared your comments with Marino, Ashram, Amit and Roy, they were thrilled to hear that their efforts was appreciated.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at the Waldorf Astoria Ras Al Khaimah.

Yours sincerely,


Andre Herrenschmidt
General Manager

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2,231 - 2,237 of 3,710 reviews

Reviewed 12 June 2014

We stayed in Waldrof Astoria Ras Al Khaima last Friday (6th June). We were very impressed with the first look of the hotel from the outside. The hotel building is beautiful and grand.
When we entered the hotel we were mesmerized with the beautifully decorated grand lobby. The turquios blue, gold, cream and sand colour teamed up so well in soothing style. The front desk staff was busy checking-In guests so we had some spare time with us to look around in the lobby.

The hotel staff was very friendly and was ensuring the convenience for all the arrival.
The rooms are big and comfortable with spacious balcony, walk in closet and reasonably good bathrooms.

The hotel also have good beach and pool, the kids play area is also good with pleasant staff and activities for all the age groups. We stayed with our boys and they enjoyed playing in the football ground.

We also loved the view from 16th floor Arabic restaurant “Marjan”.

I highly recommend this hotel for weekend getaways and also for long stay. We went for such a short stay but we came back much relaxed and enjoyed our time at the hotel not only because it is a good property but also because of the friendly staff, who made our experience pleasant.

We will be visiting the hotel soon for longer stay.

Thanks
Irum Durrani

Room Tip: room with sea view.
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  • Stayed: June 2014, travelled with family
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Thank IrumDurrani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 16 June 2014

Dear IrumDurrani,

Thank you for your kind review about your recent experience with us at Waldorf Astoria Ras Al Khaimah.

We are delighted to read that you had a very relaxing stay with us and that you enjoyed the hotel, views, balcony, kids club and the friendliness of our team members. Your recommendation of our hotel is greatly appreciated.

Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another stay at the Waldorf Astoria Ras Al Khaimah.

Yours sincerely,

Andre Herrenschmidt
General Manager

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Reviewed 11 June 2014

This hotel is simply fabulous.No expense has been spared on the decor of the hotel and the rooms,and the staff are courteous and helpful.The food in the restaurants is excellent and the service first class.I am trying to find fault with the hotel but find it difficult to do so. However,if you could build an indoor pool for me at the spa,that would be great!!! Great place,great staff.Thank you for a wonderful stay.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria
Thank Jograh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 16 June 2014

Dear Jograh,

Thank you for your kind review about your recent experience with us at Waldorf Astoria Ras Al Khaimah.

I am delighted to read that you were so happy with the hotel. I have shared your comments about the décor, rooms, food and beverage experiences and our service with our team members. We will definitely keep in mind the building of an indoor swimming pool!...

I hope that you will keep the Waldorf Astoria Ras Al Khaimah your favorite destination and we look forward to welcoming you back very soon.

Yours sincerely,

Andre Herrenschmidt
General Manager

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Reviewed 10 June 2014

Had an amazing weekend, upgraded to a stunning suite with massive balcony where we could hear the sea all night! Top class hotel with stunning pool areas and staff were incredibly helpful. Only downside was too many children in the nicest pool!

Room Tip: Corner suites have a massive balcony a bigger than the other rooms!
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  • Stayed: May 2014, travelled as a couple
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Thank Tatiana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 11 June 2014

Dear Tatiana L,

Thank you for sharing your kind review about your stay with us at Waldorf Astoria Ras Al Khaimah.

I am delighted to learn that you enjoyed your break with us. Your kind comments about your experiences are much appreciated.

We all look forward to welcoming you back to the Waldorf Astoria Ras Al Khaimah again in the future.

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 10 June 2014

I checked in this hotel on this Firday(06th June 2014) to celebrate my birthday and wedding anniversary .

One of the finest resorts of RAK and it lives upto the brand name...I have stayed in New York Waldorf Astoria and this resort lives upto the Name. The rooms are great and quiet big compared to other properties in the vicinity.

The lobby is grand and impressive as you enter the hotel you tend to get impressed.
Some of the staff are very customer service oriented but some of the staff tend to get stressed. ..but again I would like to mention the name of the two best people who impressed me were the front office staff his name was Bryan and the other was the duty manager her name is Anna...these people have all the competency to make your stay Fab they really can make your stay pleasent and special.
A special mention for the spread of the breakfast...it is one of the best I have seen in this region...full points to the Fand B manager and the waiters like ms nikita and vishwa who will go extra mile to assist you. Attention to details was amazing.

Overall the resort is definitely a true 5star property and with consistency in service.....in future would go all the way to a six star property in the Northern Emirates region.

Will be visiting them soon for a longer stay this time as I only stayed for a weekend this time. I am looking forward to be back there.
Thanks Anna, Bryan and Nikita for making the stay pleasent.

  • Stayed: June 2014
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Thank SaifRaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 11 June 2014

Dear SaifRaza,

Thank you for sharing your kind review about your stay with us at Waldorf Astoria Ras Al Khaimah.

I was happy to read that you chose the celebrate your anniversary and birthday with us and that you enjoyed the hotel and the majority of the team members during your stay. Thank you for highlighting in particular, the service that Anna, Bryan, Vishwa and Nikita provided. I have shared your comments with them all.

We all look forward to welcoming you back for another experience at the Waldorf Astoria Ras Al Khaimah again in the future.

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 10 June 2014

This hotel is only 12 months old and in a building originally designed as apartments. The building is huge but even given the amount of space in the reception and common areas there is an overall feeling of relaxed comfort. We arrived with three young children aged 6, 3 and almost 2 and found the staff from the greeters on the door, through to reception, porters etc relaxed and welcoming. The Queen room we stayed in had two double beds and a cot; I have stayed in hotel suites that had less space than this room which was also had children's size bath robes and slippers which is a first in my experience. An excellent children's club well staffed and laid out meant my wife and I had a couple of hours to relax in the excellent pool and well maintained gardens which had access to private beach. There was also a baby sitting service which allowed my wife and I to spend a quality evening in the excellent Majan Arabic themed restaurant.
I cannot recommend this hotel highly enough and we are already looking to make reservations over the Christmas period.

  • Stayed: June 2014, travelled with family
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Thank Philip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 11 June 2014

Dear Philip P,

Thank you for sharing your kind review about your stay with us at Waldorf Astoria Ras Al Khaimah earlier this month.

We are delighted to read that you had an enjoyable family stay with us, your children delighted in the kids club and the mini-bathrobes and slippers and that you and your wife had some time to relax and enjoy dinner together in Marjan in the evening.

Your recommendation of our hotel is appreciated and I hope that you will keep the Waldorf Astoria Ras Al Khaimah as your favorite destination and we look forward to welcoming you back for your Christmas celebrations.

Yours sincerely,


Andre Herrenschmidt
General Manager

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Reviewed 9 June 2014

We stayed at the Waldorf in February 2014 not long after the opening. The hotel is absolutely beautiful and very impressive. Not many other visitors about so lacked a little atmosphere but I am sure that will change over time. The restaurants were very good but I am not keen on buffet style dining so we didn't go to the buffet restaurant at night but it did look nice from a distance. Would recommend a visit although there is not much else to do in that area at the moment it is lovely for a nice relaxing break

  • Stayed: February 2014, travelled with family
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Thank Tazyaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreHerrenschmidt01, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 11 June 2014

Dear Tazyaz,

Thank you for sharing your kind review about your stay with us at Waldorf Astoria Ras Al Khaimah in February 2014.

We are delighted to read that you enjoyed your relaxing stay with us.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at the Waldorf Astoria Ras Al Khaimah

Yours sincerely,


Andre Herrenschmidt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Ras Al Khaimah

Address: Vienna Street | Al Hamra Village, Ras Al Khaimah, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ras Al Khaimah
#1 Luxury Hotel in Ras Al Khaimah
Price Range: £171 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Ras Al Khaimah 5*
Number of rooms: 346
Official Description (provided by the hotel):
Inspired by the palaces of the Arabian Peninsula, Waldorf Astoria Ras Al Khaimah, ideally located 50 minutes from Dubai International Airport, will bring the legendary true Waldorf service to one of the most alluring beach front locations in the Middle East. An 18 hole championship golf course and a 350 metre private beach are set against the blue water of the Arabian Sea. The Waldorf Astoria Ras al Khaimah, will be a true luxury resort. The setting of this magnificent hotel will be matched by the unparalleled facilities with its stylish dining and entertainment venues, sophisticated conference and event facilities and its luxurious spa experiences available to guests. The 346 deluxe rooms and suites reflect the palatial surroundings and offer the luxuries of space and tranquillity. Each room extends over at least 72 square metres and offers panoramic views of the Arabian Sea, championship golf course and the impressive Al Hajjar Mountains on the horizon.Waldorf Astoria Ras Al Khaimah is home to ten bespoke restaurants and bars, offering an exclusive range of dining and entertainment experiences to suit every mood and flavour. From signature restaurants with succulent steaks and grills at the US steakhouse Lexington Grill, Japanese cuisine with sushi and teppanyaki at UMI, Middle Eastern flavours at Marjan and international dining experiences at Qasr Al Bahar to open air pool and beach side restaurants, elegant tea and coffee lounges serving light meals and traditional high tea and the vibrant night club, 17squared, on the 17th floor. A place of relaxation and restoration; the hotel's spa will offer signature treatments combined with exceptional care to create a place where guests can surrender and restore personal well-being. The gymnasium will feature an extensive range of Technogym equipment as well as a whirlpool and a sauna. Guests can relax in the two outdoor chilled pools and one the 350 meter white sandy beach. Waldorf Astoria Ras Al Khaimah offers a unique and timeless setting for gatherings and events of all descriptions. With the personalized service by dedicated event team this luxury property is the perfect location to host spectacular private celebrations, corporate conferences, team building activities, intimate beach weddings, cocktail parties, product launches and executive meetings. The hotel features a VIP arrival hall and multiple pre-function spaces, making it a spectacular venue for weddings, galas and high end corporate events. ... more   less 
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Waldorf Astoria Ras Al Khaimah

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