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All reviews pirates club al liwan liwan restaurant dry hotel no alcohol marjan island indoor pool man made island lebanese restaurant superior room water sports jet ski sea view private beach special thanks all day dining duty manager
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Reviewed 1 week ago

Traveling in late February with my sons, 19 and 4yo :-). We had a great time and the hotel is absolutely recommendable. We upgraded to a suite room (two rooms) which was very nice, clean, with perfectly working aircon, a little balcony with a table looking over the pool and comfortable beds (the second bed was a sleeping sofa in the living room but my older son seemed satisfied).

Absolutely great service, from the reception, to the hotel restaurants, to the concierge, a very nice genteleman who was always available, helpful and made renting a car for us a breeze and even provided a child seat. Parking is under the hotel and easy to get in/out.

The restaurants have varied and quite good food. They went the extra mile to satisfy my smaller son' somewhat skeptical attitude to food, cooking small hamburgers specifically for him, even if children are free of charge. You are always welcome with a smile and dining is a pleasant experience.

We had forgotten a electrical socket converter which was provided immediately. The hotel gets busier during the local weekend (Friday/Saturday) but nothing dramatic. The swimming pool is nice, with a smaller one suitable for small children and a larger one which anyhow doesn't get too deep - about 1.5m. The only con is that due to the shape of the building, some of the beds are go in the shade as the sun moves in the sky... but I suspect that it's not an issue in the super-hot summer month.

The hotel has a little playground which was very appreciated by the 4yo, which also loved the small arcade with videogames and other entertainment. The beach is a very short walk from the hotel (there's a transport car if one wants, but it's really max 100m) and is also quite nice - since it was February to water was pretty cold so we didn't stay there much.

As of location, the hotel is at the far end of Marjan Island and without transport it can feel a little isolated - but this is common to all hotels in the island, due to the nature of the place. There's just not much to do around, just a 100mt walk on the sea front. The nearest hotel, the Hilton, is a few km away:in front of it you can find a public playground for kids, but it'd be a long walk in the summer heat (even if the road is brand new and is not unpleasant to walk along).

The island - and the hotel - it's mainly a bathing/sun place, so unless one is content with simply staying at the beach/pool, renting a car is mandatory to have a bit of freedom of movement.

By car it's around 1-2hrs from Dubai (depending on traffic), and 20mins from Ras Al Khalman, where we went to have a walk at the Corniche. The hotel, however, have a free shuttle bus to Dubai Mall twice a week (Mondays and Fridays): just make sure you have to book well in advance as it gets full very quickly. The bus leaves at 10:00 and picks you up at 17:00 and it's well organized - it's far slower than by car but much easier to relax than driving in the Dubai traffic :)

All in all, if your main objective is Dubai city, Ras Al Kahlman is probably not the best choice as it's quite far, but if you want to mix sunbathing and swimming with the occasional trip by rental car, it's definitely a good place.

In conclusion, our stay at the hotel was a very pleasant experience for all the three, made even better by the great people working in it. Definitely recommended!

Room tip: Pool view rooms are just as good as sea view.
Date of stay: February 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank cris1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marjanislandresort, General Manager at Marjan Island Resort & Spa, responded to this reviewResponded 6 days ago

Dear Cris1970,

Thank you for taking the time to share your experience in Marjan Island Resort and Spa.

We are really happy to hear that you and your family had a great time in our property. We truly appreciate your kind comments and assuring that your review will be shared to all the team members to let them know that their efforts and services have been appreciated and remembered.

It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests.

Thank you for your recommendation and we hope to see you again soon.

Sincerely,

Team Marjan Island Resort and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This place perfeck for the family i really like this hotel everything is good and food is really yummy and stuff they have warm hospitalty .i hope
İ will come back very soon again .thank you for
Everything .

Date of stay: March 2019
Trip type: Travelled with family
Thank servet c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marjanislandresort, General Manager at Marjan Island Resort & Spa, responded to this reviewResponded 6 days ago

Dear Servet C,

That wondrous feeling when you know that your guests are satisfied with their stay. Thank you for these lovely and kind feedback about Marjan Island Resort and Spa.

Your review will be shared to all the team members to let them know that their efforts and services have been appreciated and remembered.

It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests.

We hope to see you again soon. Thanks once again!

Sincerely,

Team Marjan Island Resort and Spa

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Reviewed 2 weeks ago via mobile

İ had my dinner in weekend with my family in hotel fantastic food excellent food and service quality and most important is marvelous f&b and kitchen staff they make us very happy and very very special thank to Chef Recep who let us feel like royal family the way he care for us was unbeliveble thanks everyone Thanks Chef Recep

Date of stay: March 2019
Trip type: Travelled with family
Thank aliburaktemel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marjanislandresort, General Manager at Marjan Island Resort & Spa, responded to this reviewResponded 1 week ago

Dear Aliburaktemel,

We appreciate sharing your feedback on TripAdvisor.

It’s a pleasure to hear about your amazing dining experience in our hotel and we are delighted that your food standards and expectations were met. Thank you for your kind commendation to our F & B and kitchen warriors. Please be assured that your feedback will reach all the team especially to Chef
Recep.

We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team.

Thank you for your patronage and we’re just excited to welcome you again to Marjan Island Resort and Spa!

Sincerely,

Team Marjan Island Resort and Spa

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Reviewed 2 weeks ago

The hotel and location was really "waw". I've enjoyed walking to a peaceful environment away from the hustle and bustle where I work. Also, the service of staff and food that they served was superb. Thanks to their team!

Although it was a short stay, I would definitely come back to this hotel very soon.

Date of stay: March 2019
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank BigGuyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marjanislandresort, General Manager at Marjan Island Resort & Spa, responded to this reviewResponded 1 week ago

Dear BigGuyTravel,

Thank you for sharing your wow experience during your short stay in Marjan Island Resort and Spa.

We are really happy to hear that you had a hassle-free and serene time with us. We are grateful for your appreciation to our food offers and we thank you for your acknowledgment to staff’s service. Rest assured that due recognition will be given to the team members.

It is only through feedback such as yours that we are able to maintain and indeed to improve upon the service that we provide to our guests.

We hope to see you again soon. Thanks once again!

Sincerely,

Team Marjan Island Resort and Spa

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Reviewed 2 weeks ago via mobile

Been a wondrous time spent with friends. Birthday surprise and room decoration were super amazing. My thanks to the housekeeping staff for the immediate response to my requests. Highly recommended for family and friends.

Date of stay: March 2019
Trip type: Travelled with friends
Thank Mstraveleller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marjanislandresort, General Manager at Marjan Island Resort & Spa, responded to this reviewResponded 1 week ago

Dear Mstraveleller,

Thank you for choosing our hotel to celebrate your birthday.

It is a delight to know of your happy and enjoyable time spent with your friends at Marjan Island Resort and Spa. We are pleased that you’re impressed with our humble surprise and room decorations creatively organized by our housekeeping team as well. Thank you for your appreciation to the team and assuring you that they will get the recognition they deserve.

We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team.

Cheers to more birthdays to celebrate here in our property!

Sincerely,

Yasser Ahmed
General Manager

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