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“Highly Recommended for a perfect getaway”
Review of Rixos Bab Al Bahr

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Rixos Bab Al Bahr
Ranked #5 of 26 Hotels in Ras Al Khaimah
Dubai, Dubai, United Arab Emirates
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Highly Recommended for a perfect getaway”
Reviewed 5 August 2014

Visited this place on the Ramadan weekend and it was absolutely perfect. The first all inclusive hotel in the UAE and totally worth the money we spent. We bought a groupon deal and I expected it to be just a regular experience but this was definitely one of a kind. All food and beverage was on the house and hotel room was just beautiful. One thing that really stood out was the staff. They were a huge contribution to the great experience. Everyone was so friendly and willing to help us at all times whether it was 3pm in the afternoon or 3am in the morning. I highly recommend this resort for a weekend getaway and I will definitely be back for many more visits.

Room Tip: Rooms with the terrace balcony are highly recommended
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank hjodha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_BAB_Management, General Manager at Rixos Bab Al Bahr, responded to this review, 6 August 2014
Dear hjodha,

Thank you for taking the time to review your recent stay with us.

It is rewarding to read the positive ratings and appraisal you have given our resort, all- inclusive concept and culinary offerings that went beyond your expectations.

We are pleased that the warm hospitality extended by our associates delighted you. To provide quality services and facilities that exceed guest expectations is our mission and we work continually to live that mission

We are extremely happy that you enjoyed your stay with us and certainly look forward to welcoming you back in the near future so that we may exceed your expectations once again.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (486)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014 via mobile

It is my second time to stay in this marvelous hotel .. We had a marvelous stay there for three nights .. The entertainment there was so good and very nice to make our stay wonderful , my kids likes going to this hotel a lot bec they find a lot of funny programs in it .. Moreover the people that are working there are so kind and friendly .. Specially Mr. Rami the maneger that is do kind always to us and friendly .. I would thank him a lot for all what he did to us .. The food is more than great there and the entertainment people are so good .. Acctually we can't go any more to other hotels other than Rexos bec it is really the best hotel in all Dubai .amal

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amalzahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_BAB_Management, General Manager at Rixos Bab Al Bahr, responded to this review, 6 August 2014
Dear Amal,

Thank you for taking the time to review your recent stay with us.

We are very pleased to read your positive review and glad to know that your overall return stay with us was to your satisfaction once again.

It is rewarding to learn that our delightful associates and stellar entertainment excelled to your expectations in addition to our various activities.

We appreciate the time you took to share your remarkable experience. We hope you will give us another opportunity to be at your service again in the near future

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigton, United Kingdom
Level 4 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 August 2014

before i write this i read all the reports on here about this hotel before we booked but the holiday we were sold is definitely not the holiday we got!,my partner myself and our 5 yr old daughter got to the hotel around 22:00 on the 18th of july after traveling from 4:00 am in the morning to be met by the most ignorant reception staff i have come across they wanted a £100 up front incase of damages to the room and then we were told we had 30 minutes if we wanted anything to eat even though we had,nt a clue where the restaurant was so we decided just to go for a drink and turn in but when we went into a bar we were met by a security guard to say that no children were allowed and we would have to leave or sit outside in the 40* heat! so we just went to bed.
next day was no better we went for breakfast and everything was cold except for the omelettes which obviously were cooked in front of you, tables had,nt been cleaned no one to show you to your table no one brought you a drink or anything this was the same at night also it was a shambles at night their were kids running behind counters helping themselves people picking things up with their hands and just putting them back after pawing them it was disgusting to be honest.
there are 3 swimming pools 1 is used for ball games etc the other 2 for swimming but they are far to small because at weekends they let in the locals and believe me it just goes down bank from then,drinking and smoking in the pools babies with no nappies on in the pools women with their shoes on paddling at one point they even had a 5ft dinghy in the pool the poor life guards were trying to do their best but had no chance and to be honest the people were just animals!!
now i could go on and on but i will put forward some good points like the al a carte restaurants which were brill they were run by a lady called dora who was very professional also the cleaners and the staff at the sea and see bar aider suskar and also marhesh this man needs promotion he is a great worker i will finish off by saying when we were there that there were 4 different families leaving and going to other hotels thats how bad it was!
would i go back NO! would i recommend it NO! this hotel talks the talk BUT CANT WALK THE WALK!

Room Tip: make sure no one,s in them first like what happens here
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
4 Thank henryandbabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_BAB_Management, General Manager at Rixos Bab Al Bahr, responded to this review, 6 August 2014
Dear henryandbabs,

Thank you for taking the time to review your recent stay with us.

It is our endeavor to ensure every guest experience is exceptional and in line with highest industry standards. We have taken a note of the inconveniences you faced with services, culinary experience and pool facility at the resort. The feedback has been shared with the concerned departments and we assure you of immediate actions to correct any deficit.

We have also conveyed the positive comments about some of our associates with the team to encourage them to deliver services beyond expectations.

We apologize for the unpleasant experience during your stay and hope you will give us the opportunity of welcoming you to our resort in future.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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Hradec Kralove, Czech Republic
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014

In the Rixos Bab Al Bahr Hotel (UAE) we spent a very pleasant family holiday week at the end of July this year. Since arriving in this modern cosmopolitan hotel until the last moments there, we were fully satisfied (it was our first stay at the Rixos hotel network and it acted as a really tasty attraction for our next travel plans), all despite high July temperatures and some little restrictions associated with the period of Ramadan.

Especially we were satisfied both with our spacious and comfortable corner family room with a terrace on the third floor of the Pyramid 1 (overlooking both the pool and the sea, No. 1310) and with excellent choice of theme a la carte restaurants (which usefully complement an inexhaustible tasty meals in Seven Heights). Offered all-inclusive concept was perhaps flawless, as well as always helpful and smiling staff. Dress policy was reasonable and liberal, so if you stay on the beach or by the pool it poses no (for Europeans) unpleasant limits and at the same time it ensured unhindered experience of dinner at the societal level.

If we had still recommend something to the hotel for the future, we would surely welcome one more swimming pool with enough sun beds (what about using the lake around the restaurant?) and a greater range of cocktails in the all-inclusive programme.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Stanislav K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_BAB_Management, General Manager at Rixos Bab Al Bahr, responded to this review, 6 August 2014
Dear Stanislav K,

Thank you for taking the time to review your recent stay with us.

We appreciate your positive comments and grateful that you chose Rixos Bab Al Bahr for your family holiday.

Your kind comments about our spacious rooms which have been designed to suit the expectations of our guests have been well received and shared with the team. It is great to learn that our authentic restaurants delivered to your culinary expectations with addition to the excellent service that was delivered by our associates.

Your valuable feedback has been very much appreciated, as there is always room for improvement and appreciate our guests shared thoughts on these areas which helps us to serve you better.

We hope you will give us the opportunity of welcoming you to our resort once again and show you the implemented changes in the future.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2014

We had an absolutely brilliant stay at the Rixos, so much so we revisited 3 times in the space of 1-week! The all-inclusive package is outstanding value & the service from all of the staff in all of the outlets is exceptional. I would give this hotel the highest rating possible & look forward to revisiting it once again very soon!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
5 Thank ribdxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haytham_Omar, General Manager at Rixos Bab Al Bahr, responded to this review, 4 August 2014
Dear ribdxb,

Thank you for taking the time to review your recent stay with us.

It is pleasing to learn that we still continue to rise beyond your expectations on your multiple stay. We are thrilled to read the positive ratings you have given our resort and concept of all-inclusive which has been very thoughtfully designed to offer a complete value for money holiday experience to our valued guests.

Your kind comments about our associates have also been shared with the team, needless to say motivating to excel the best service standards.

We look forward to welcoming you again and rise beyond your expectations in the future.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014

This is my second visit to the hotel because of Rami, the manager at the check in. He is enthusiastic, dedicated employee with reliable work habits. Rami is always willing to pitch in to help the team; he gets the job done right the first time. He is efficient, punctual and conscientiously adheres to company standards and guidelines. Thank you. Khaled Abou-Ali

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Khaled A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haytham_Omar, General Manager at Rixos Bab Al Bahr, responded to this review, 5 August 2014
Dear Khaled Abou-Ali,

Thank you for taking the time to review your recent stay with us.

We are happy to learn that we rose to your expectations on your return visit. Your motivating comments about our associate have been shared with team, encouraging them to focus all the more on guest satisfaction.

Thank you for taking the time to share your experience with us. We look forward to your next visit and extend impeccable services and stay experience to you.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014 via mobile

Nice concept in dubai as an all inclusive hotel for family getaway and bachelor party with your friends because both are possible in this hotel. Rooms are spacious with cold water but the swimming pool water is as hot as the ras Al khaimah water. They should also have a temperature control to a colder temperature. Also all inclusive drinks are local house spirits which can be replaced by red label and smirk off vodka at least as these are trusted brands of alcohol. Ras Al khaimah every body knows that too much fake alcohol are imported and not well blended. So try to live up to your mark rixos by serving johnny walker and smirk off. Rest food is very tasty

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GOJU2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haytham_Omar, General Manager at Rixos Bab Al Bahr, responded to this review, 5 August 2014
Dear GOJU2013,

Thank you for taking the time to review your recent stay with us.

We are pleased to read that our authentic all-inclusive concept exerted to your expectations and glad to learn that your culinary experience was exceptional.

Your feedback and suggestion have been well received and shared with the entire team to ensure that necessary improvements are instilled.

Once again, thank you for taking the time to share your experience with us. We hope you will give us the opportunity of welcoming you to Rixos Bab Al Bahr in the future.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Bab Al Bahr

Property: Rixos Bab Al Bahr
Address: Al Marjan Island, Ras Al Khaimah 14744, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Ras Al Khaimah
#4 On the Beach Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Rixos Bab Al Bahr 5*
Number of rooms: 650
Official Description (provided by the hotel):
Situated on the pristine white sands of Ras Al Khaimah’s tranquil Marjan Island, Rixos Bab Al Bahr enjoys the beautiful beach, stylish rooms, upmarket restaurants, stunning views, and comprehensive amenities you may expect from a five star beach resort in the Middle East. But what really sets Rixos Bab Al Bahr apart is the all-inclusive concept of this Ras Al Khaimah hotel. A resort with a difference: at Rixos Bab Al Bahr, guests can indulge in a variety of restaurants at no additional cost. With few exceptions, everything is inclusive from the kaleidoscope of cuisine in Seven Heights and the delicious selection of unlimited beverages in See & Sea, Mojito Bar and Inferno night club, to the diverse choice of entertainment and nightlife, kids clubs, spa, sports, and recreational activities. Five delectable A la carte restaurants, including a steakhouse and a seafood restaurant, offer a more diverse dining experience some at just a small supplement per person. The spectacular pyramid design of the resort ensures that nearly every one of the resort’s 650 rooms and suites enjoys a view of the crystal blue Arabian Gulf. In addition to being the ultimate getaway for families, one of the resort’s three pyramids is a dedicated adults-only zone and configured into suites to suit larger parties of friends and couples. Decorated in cool, sophisticated hues of azure and bronze, the rooms feature a wealth of comfort and convenience while the marble-clad bathrooms add an extra touch of luxury. As the perfect ultra all-inclusive resort for families, you’ll be spoilt for choice at Rixos Bab Al Bahr. At the heart of the resort, surrounded by waterways, is Seven Heights, our all day dining restaurant and one of the UAE’s largest buffet restaurants that features an array of world cuisines. Throughout the day, guests can enjoy breakfast here followed by lunch and dinner or they can snack on a variety of drinks and poplar dishes from the many poolside and beachside outlets - including a 24 hours Toast'n burger bar and Aisha lobby lounge Bar - all inclusive in the package. By night, the entertainment square opens up to a magical amphitheatre of five world-class a la carte restaurants*, including the popular Mojito Bar. Here guests can enjoy drinks and dinner against the beautiful backdrop of Marjan Island and spectacular entertainment show of international proclaim. Please note: ultra-premium food or beverage items may be subject to a surcharge. A la carte restaurant bookings are essential and can be made at the resort’s interactive kiosks adjacent to the lobby. DAY & NIGHTLIFE Whether it's winter or summer, Rixos Bab Al Bahr will keep you entertained. Our host of diverse entertainment options changes on a seasonal basis and offers options perfect for families, groups of friends and couples. During the winter months, the entertainment at our hotel focuses on the great outdoors. Organised fun and games in our temperature controlled pool make up the majority of the daytime activities, as do our weekend beach parties. Those looking to relax and enjoy the view will love the beachside adults-only Infinity Pool with its own bar. The cool winter nights are marked by live music, dancing, famous shows and breath-taking acrobatics at Entertainment Square, our purpose-built amphitheatre. Revellers can party late into the night at the nearby nightclub, Inferno. As the temperatures rise during summer months, the evening entertainment moves indoors. Guests can still enjoy daytime activities, which revolve around live music performances at Seven Heights. Evening entertainment includes live music and jazz nights, karaoke, quizzes, retro parties, and theme nights continue at Mojito Bar, before the action moves to the nightclub Inferno. LEISURE Take your beach experience to a new level of luxury with Cabana Oasis at Rixos Bab Al Bahr. Select from one of four unique packages and enjoy a day lounging by the pristine shoreline. Guests can also wander the numerous pathways that wind around the resort. Studded with upmarket boutiques offering a range of enticing retail options, the souq-like paths offer a shady retreat from the daytime sun or a beautiful location to enjoy a star-lit evening walk. For those wishing to venture a little further afield, the resort is located just ten minutes away from the shops and facilities of Al Hamra Mall and Al Hamra Golf Course. Also just a few minutes away is the Ice Land Waterpark – fun for all the family – and many of Ras Al Khaimah’s cultural and heritage sites. SPA & WELLNESS Take a deep breath and relax with Rixos Bab Al Bahr Spa. Two ultra-luxurious Ottoman spas – one for men, one for women – are the largest spas in Ras Al Khaimah and provide everything you need to achieve a state of complete and utter relaxation. Whether you have selected a spa vacation, or are simply enjoying a respite from the excitement of the resort, Rixos Bab Al Bahr Spa is the ultimate haven of serenity. Each spa has a secluded private swimming pool area – perfect for sunbathing or enjoying a cool water dip whereas the most enchanting area of the spa is undeniably the traditional Turkish Hammams, where you can embark on the time-honoured ritual of deep cleansing scrub, undertaken beneath the decorative architecture of the Hammam’s central dome. Guests can also enjoy unlimited access to the steam room and sauna and quiet reading and relaxing areas. In addition to the wide range of complimentary facilities, guests can indulge in a host of pampering spa wellness therapies, beauty treatments and a beauty salon. MEETING & CONFERENCE FACILITIES Home to one of Ras Al Khaimah’s most prestigious event halls, the dedicated Conference Centre is the ultimate destination for business meetings and corporate events. The flexible size of the main hall – accessed separately from the main hotel entrance - can accommodate more than 880 people, ideal for weddings, conferences, seminars and product launches. Three distinct meeting rooms provide a capacity ranging between 58 and 120 people, perfect for smaller business events and special receptions. A spacious lobby in the conference centre doubles as a reception, breakaway and refreshments area. The hall and meeting venues are all equipped with all the conference facilities you need – including cutting-edge audio-visual equipment and high speed internet access. Our team of expert event specialists can take the hassle out of organizing corporate events, whilst our all-inclusive F&B offering makes life easier! ... more   less 
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Also Known As:
Rixos Bab Al Bahr Ras Al Khaimah

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