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“excellent hotel”
4 of 5 bubbles Review of Rixos Bab Al Bahr

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Rixos Bab Al Bahr
Ranked #5 of 26 Hotels in Ras Al Khaimah
Sheffield, United Kingdom
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“excellent hotel”
Reviewed 27 August 2014

Me and my family stayed at the hotel in Aug. Our premium room was spacious, clean and modern. The hotel provided a complimentary hand made cake in our room for my husbands birthday which was a lovely touch.Tried most of the restaurants and especially liked the Turkish one which had excellent food and service. For lunch we could thoroughly recommend the 'toast and burger' cafe which served excellent food and was away from the more busier eating areas.
What we liked most about this hotel was the fact that it had entertainment in the evening. The lobby nearly always had someone playing the piano or saxophone and even the buffet restaurant had live singing on occasion. My son enjoyed going into the teen club which was open from 2pm until 11pm which meant he could leave us for an hour after the evening meal to hang out with his new friends. The mojito bar was good but didn't let in under 21's so it was handy that our son went into the teen club which had several computers, xbox games etc to keep him entertained while we had an hour in the mojito bar.
The down side was that the outdoor entertainment was not on because it was so hot and the night club although nice inside was very low key which i couldn't understand given the other entertainment was not available. The hotel served excellent food throughout but wasn't has refined has some of the hotels we have stayed in, in this area.
Cocktails are amazing and the service was fairly quick. All in all an excellent hotel. Would recommend hiring a chauffeur for the day from the concierge in the hotel which cost around £120. He took us everywhere we wanted to go in Dubai and waited for our return each time, he told us interesting facts and the best places to go. He picked us up at 9.30 and dropped us off at 8pm.

Room Tip: we were upgraded to a premium room which was lovely. Note that free room service does not cover drin...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sylvia004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 31 August 2014
Dear Sylvia004,

Thank you for taking the time to review your recent stay with us.

We are glad that you found most of your experience with us remarkable. We are also disheartened to learn that the outdoors entertainment did not fulfill to your expectations.

Your feedback is very much appreciated and would like to have the privilege of presenting to you the newly implemented changes on your next visit.

To provide quality services and facilities that exceed guest expectations is our mission and we work continually to live that mission.

Thank you for taking the time to share your feedback with us. We look forward to welcoming you to Rixos Bab Al Bahr once again.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,637 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (465)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 August 2014

The rooms are really nice. Spacious and cleaned. Issue about the drainage was noticed but apart from that , it is perfect. . As it is a all inclusive hotel concept, there are few 5* star touches missing. Food selection is ok but nothing wow. The all day dining restaurant is more like a big cafeteria than a proper restaurant. There is a big problem with the exhaust system in this outlet ( seven heights) as once you get out , your clothes will smell so bad for ages.
Signages around the property are lacking.
One thing that was really annoying is the very high music level in the outlets , lifts, pool, lobby.
Staff in General were kind.
The beach requires more attention cleaning wise (many empty plastic bottles were left over).

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank wildcatdubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 2 September 2014
Dear Valued Guest,

Thank you for taking the time to review your recent stay with us.

We are glad that you found some highlights of your stay experience to your satisfaction and greatly regret that we did not full fill to your overall expectations.

To provide quality services and facilities that exceed guest expectations is our mission and we work continually to live that mission. Your feedback is very important to us and would like to have the privilege of presenting to you the new newly implemented changes on your next visit.

Thank you for taking the time to share your feedback with us. We hope you will give us this chance to reinstate your complete faith in our services and facilities.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2014

just returned from the rixos on 26/08 and i have to say that we had a fab time, we read some reviews before we came and we were dreading it ..but please do not take any notice of them
the rooms are fab and very clean,,staff are lovely..food was lovely…
the only down side is that children can't go into the air-conditioned areas on an evening which was upsetting as it was 37' on an evening..
there is a teenager room which is air conditioned but some teenagers like mine want to sit with their families.
overall i would defiantly return to hotel and would recommend it to others.

Room Tip: go for a family room they are huge..
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank nicola s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 31 August 2014
Dear nicola s,

Thank you for taking the time to review your recent stay with us.

It is wonderful to learn that you enjoyed all aspects of our resort from our rooms, food and our delightful associates that ensured your experience exceeded your expectations.

Your feedback is very much appreciated and would like to have the privilege of presenting to you the newly implemented changes on your next visit.

We look forward to welcoming you to our resort in the future and exceeding your overall expectations.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014

I saw a special offer from the Rixos hotel that sounded interesting so my husband and I invited 4 of our closest friends together with another family to a two day break. WOW what a fantastic surprise - it was the greatest weekend we've had in a long time. The package concept is brilliant! Immediately we booked another 3 days for September for 3 couples. On the spur of the moment - 15th August - we organised 8 of us to go back to what was quickly becoming our most favourite hotel. To our disappointment the room we were offered had major technical faults. The second room had more faults. We landed up moving from room to room. After an afternoon of sheer frustration the Hotel Duty Manager Mr Ramy Shawky came to our rescue. What could have turned out to be a disaster was very quickly resolved in an efficient and professional manner. Through out our ordeal everyone at the hotel was apologetic and helpful, going the extra mile to make our visit most welcoming. What had started out badly ended in a superb stay! We would recommend this hotel over and over again. The staff are friendly, helpful and always smiling even under the most trying of situations. The amenities are great and very child friendly and the level of cleanliness exceptionally high. As for the food - a very big WELL DONE to the Food and Beverage Manager! The standard is consistent, the variety enormous, the quality high and everything tastes delicious too! The staff at all levels in the pool and beach areas also need mentioning as everyone tries to make the experience highly enjoyable and are very hard working. We have never stayed at a Rixos Hotel before. If the treatment and level of professionalism we received from Mr Shawky and his staff is anything to go by we will soon be exploring what the rest of the group has to offer. Thank you Mr Shawky and staff, we are looking forward to our next visit to Rixos Bab Al Bahr in about two weeks time!

  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank WOWAFRICA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 27 August 2014
Dear WOWAFRICA,

Thank you for taking the time to review your recent stay with us.

It is indeed a pleasure to read that you had a great experience during your stay at our resort and grateful for your detailed review.

Our team is pleased to learn of your kind recognition and glad that our facilities and amenities excelled to your overall expectations. We are also delighted that your service and culinary experience was delivered with excellence.

It is extremely rewarding to learn that you had an exceptional experience. We are certainly looking forward to welcoming you back in the next coming weeks, so that we may exceed your expectations once again.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014

I book 2 rooms, excellent hospitality and nice welcome upon check in. the room space, views furniture are nice. All the restaurant is fantastic I would say the buffet is serving a lot of variety food. The swimming pool is very good but I will suggest that they will make it wider, for the kids from 10 to 14 they should have swimming pool for them as some too deep and other for kids. On the kids club the staff are very friendly the management are very helpful and Duty Manager in the reception is giving full support wifi is good in all range of the hotel.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yousuf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 27 August 2014
Dear Yousuf M,

Thank you for taking the time to review your recent stay with us.

We are very pleased to read your amazing review and glad that your stay was exceptional.

It is rewarding to learn that our delightful associates, facilities and our culinary offerings excelled to your expectations.

We appreciate the time you took to share your feedback with us. We look forward to welcoming you again and enthral you with another unique holiday experience.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

Hotel is fantastic, check in is very smooth, check out is easy. Restaurant is nice, rooms is very good. swimming pool is very good. special thanks to Mr. Rami Shawky that welcome and support from check in till check out. The staffs are friendly, I like the idea of Arabic coffee. I am very happy on this hotel and I will recommend this to everyone. for sure I will come back. I booked 7 rooms and everyone enjoy their stay.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank فهد ع
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 27 August 2014
Dear Valued Guest,

Thank you for taking the time to review your recent stay with us.

We appreciate your feedback and very pleased to learn that your overall experience with us was impeccable.

It is pleasing to read your positive comments about our resort, facilities and delightful associates who continue to pride us on the exceptional service they deliver to all our guests.

Once again, thank you for taking the time to share your feedback with us and for your kind recommendation. We look forward to another opportunity of welcoming you to our resort in the future.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

We are a-family of 15 people had fun and nice time in the hotel we all were very happy from the service we received thanks to everyone and special mohamed abdo for his extra miles to make our day and stay enjoyable

Stayed August 2014, travelled with family
Helpful?
1 Thank Nemooom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rixos_Bab_Al_Bahr, General Manager at Rixos Bab Al Bahr, responded to this review, 27 August 2014
Dear Nemooom,

Thank you for taking the time to review your recent stay with us.

We are delighted to read that our associates, services and facilities have been beyond expectations as that is what we constantly strive to achieve.

It is pleasing to read your kind comments with regard to our associates who continue to pride us on the efforts they exceed to surpass to guest expectations.

Your positive feedback is highly appreciated. We look forward to welcoming you again and fascinate you with another exceptional experience.

Yours sincerely,

Rixos Bab Al Bahr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Bab Al Bahr

Property: Rixos Bab Al Bahr
Address: Al Marjan Island, Ras Al Khaimah 14744, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Ras Al Khaimah
#4 On the Beach Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Rixos Bab Al Bahr 5*
Number of rooms: 650
Official Description (provided by the hotel):
Situated on the pristine white sands of Ras Al Khaimah’s tranquil Marjan Island, Rixos Bab Al Bahr enjoys the beautiful beach, stylish rooms, upmarket restaurants, stunning views, and comprehensive amenities you may expect from a five star beach resort in the Middle East. But what really sets Rixos Bab Al Bahr apart is the all-inclusive concept of this Ras Al Khaimah hotel. A resort with a difference: at Rixos Bab Al Bahr, guests can indulge in a variety of restaurants at no additional cost. With few exceptions, everything is inclusive from the kaleidoscope of cuisine in Seven Heights and the delicious selection of unlimited beverages in See & Sea, Mojito Bar and Inferno night club, to the diverse choice of entertainment and nightlife, kids clubs, spa, sports, and recreational activities. Five delectable A la carte restaurants, including a steakhouse and a seafood restaurant, offer a more diverse dining experience some at just a small supplement per person. The spectacular pyramid design of the resort ensures that nearly every one of the resort’s 650 rooms and suites enjoys a view of the crystal blue Arabian Gulf. In addition to being the ultimate getaway for families, one of the resort’s three pyramids is a dedicated adults-only zone and configured into suites to suit larger parties of friends and couples. Decorated in cool, sophisticated hues of azure and bronze, the rooms feature a wealth of comfort and convenience while the marble-clad bathrooms add an extra touch of luxury. As the perfect ultra all-inclusive resort for families, you’ll be spoilt for choice at Rixos Bab Al Bahr. At the heart of the resort, surrounded by waterways, is Seven Heights, our all day dining restaurant and one of the UAE’s largest buffet restaurants that features an array of world cuisines. Throughout the day, guests can enjoy breakfast here followed by lunch and dinner or they can snack on a variety of drinks and poplar dishes from the many poolside and beachside outlets - including a 24 hours Toast'n burger bar and Aisha lobby lounge Bar - all inclusive in the package. By night, the entertainment square opens up to a magical amphitheatre of five world-class a la carte restaurants*, including the popular Mojito Bar. Here guests can enjoy drinks and dinner against the beautiful backdrop of Marjan Island and spectacular entertainment show of international proclaim. Please note: ultra-premium food or beverage items may be subject to a surcharge. A la carte restaurant bookings are essential and can be made at the resort’s interactive kiosks adjacent to the lobby. DAY & NIGHTLIFE Whether it's winter or summer, Rixos Bab Al Bahr will keep you entertained. Our host of diverse entertainment options changes on a seasonal basis and offers options perfect for families, groups of friends and couples. During the winter months, the entertainment at our hotel focuses on the great outdoors. Organised fun and games in our temperature controlled pool make up the majority of the daytime activities, as do our weekend beach parties. Those looking to relax and enjoy the view will love the beachside adults-only Infinity Pool with its own bar. The cool winter nights are marked by live music, dancing, famous shows and breath-taking acrobatics at Entertainment Square, our purpose-built amphitheatre. Revellers can party late into the night at the nearby nightclub, Inferno. As the temperatures rise during summer months, the evening entertainment moves indoors. Guests can still enjoy daytime activities, which revolve around live music performances at Seven Heights. Evening entertainment includes live music and jazz nights, karaoke, quizzes, retro parties, and theme nights continue at Mojito Bar, before the action moves to the nightclub Inferno. LEISURE Take your beach experience to a new level of luxury with Cabana Oasis at Rixos Bab Al Bahr. Select from one of four unique packages and enjoy a day lounging by the pristine shoreline. Guests can also wander the numerous pathways that wind around the resort. Studded with upmarket boutiques offering a range of enticing retail options, the souq-like paths offer a shady retreat from the daytime sun or a beautiful location to enjoy a star-lit evening walk. For those wishing to venture a little further afield, the resort is located just ten minutes away from the shops and facilities of Al Hamra Mall and Al Hamra Golf Course. Also just a few minutes away is the Ice Land Waterpark – fun for all the family – and many of Ras Al Khaimah’s cultural and heritage sites. SPA & WELLNESS Take a deep breath and relax with Rixos Bab Al Bahr Spa. Two ultra-luxurious Ottoman spas – one for men, one for women – are the largest spas in Ras Al Khaimah and provide everything you need to achieve a state of complete and utter relaxation. Whether you have selected a spa vacation, or are simply enjoying a respite from the excitement of the resort, Rixos Bab Al Bahr Spa is the ultimate haven of serenity. Each spa has a secluded private swimming pool area – perfect for sunbathing or enjoying a cool water dip whereas the most enchanting area of the spa is undeniably the traditional Turkish Hammams, where you can embark on the time-honoured ritual of deep cleansing scrub, undertaken beneath the decorative architecture of the Hammam’s central dome. Guests can also enjoy unlimited access to the steam room and sauna and quiet reading and relaxing areas. In addition to the wide range of complimentary facilities, guests can indulge in a host of pampering spa wellness therapies, beauty treatments and a beauty salon. MEETING & CONFERENCE FACILITIES Home to one of Ras Al Khaimah’s most prestigious event halls, the dedicated Conference Centre is the ultimate destination for business meetings and corporate events. The flexible size of the main hall – accessed separately from the main hotel entrance - can accommodate more than 880 people, ideal for weddings, conferences, seminars and product launches. Three distinct meeting rooms provide a capacity ranging between 58 and 120 people, perfect for smaller business events and special receptions. A spacious lobby in the conference centre doubles as a reception, breakaway and refreshments area. The hall and meeting venues are all equipped with all the conference facilities you need – including cutting-edge audio-visual equipment and high speed internet access. Our team of expert event specialists can take the hassle out of organizing corporate events, whilst our all-inclusive F&B offering makes life easier! ... more   less 
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Also Known As:
Rixos Bab Al Bahr Ras Al Khaimah

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