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“The place to be in RAK”

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DoubleTree by Hilton Resort & Spa Marjan Island
Ranked #2 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The place to be in RAK”
Reviewed 16 April 2014

From the time you drive your car into the hotel entrance, we were greeted by the smiley welcome of the concierge team. Our luggage was taken care of while we check in and greeted by the yummy Doubletree cookie. After a swift check in, though we were allocated to one of the chalets away from the main hotel building, we were courteouslty provided with a club car drive to our room. What was unexpected and a nice surprice is that the set of chalets has its own swimming pool!. Room was comfortable, very clean and amenities to expectations. Room service ordered for dinner was delivered promptly and even when we requested for extra items, our waiter akcnowledged positively. Though the hotel was very busy, breakfast service was well managed, with plenty of choices for us and our daughter. I cannot complement enough the staff friendliness, especially Nena at reception and Vishesh in the restaurant. Indeed the perfect place to relax and for a nice family break. Well done!

Room Tip: The Challets set of rooms have their own swimming pool in front!
See more room tips
  • Stayed April 2014, travelled with family
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Helpful?
1 Thank UncleJersay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear UncleJersay,
Thank you very much for staying with us and I am delighted to hear you had a nice stay and enjoyed our resort. hope to welcome you back soon,
Best regards, Remco & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2014

The guy in Reservations gave us a great deal and met our requirements completely. We had a very nice welcome from the Reception Staff upon arrival and they quickly processed us and sent us to our upgraded room. The room was excellent and the finishing and facilities were great. We found the beds very comfortable. It was nice to have connecting rooms with the children. The hotel facilities were top class and we booked breakfast and evening meal for three days. The food quality was very good and varied. Breakfast was excellent, to have Pork on the menu was a nice change in a muslim country. Well done Hilton we had a great time and will be back soon. Nick Isherwood.

  • Stayed April 2014, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Isherwoodskiteam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear Isherwoodskiteam,
Thank you so much for staying with us and thank you for your great comments,
See you soon again! Remco & team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 15 April 2014

We had an issue with the cleanliness of the floor of the room, it was a bit smelly, and it took the customer relationship lady hours to sort it out. She was actually challenging the observation instead of showing us that she will do all she can to sort it out..

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Salah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear Salah H,
Thank you for your stay. My apologies for the attitude issue. Rest assured this will be addressed and we will make the place better.
Best regards, Remco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
2 reviews
Reviewed 15 April 2014

Excellent guest experience with Double Tree by Hilton Resort & Spa Marjan Island
Great staff, good facilities, clean room and public areas, good food.
Hotel has many pools and offers relaxing atmosphere and large beach

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 332Elena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear 332Elena,
Thank you for your stay and great comments!
Looking forward to welcome you back soon,
Best regards, Remco & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, the Netherlands
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 April 2014

My wife and I stayed at the Doubletree by Hilton Resort and Spa Marjan Island February 8-18, 2014. Basically because we needed sun and because we were married for 26 years in that week.
We have been in the Emirates before and now chose the Doubletree, a just openend hotel on a peninsula of Ras Al Khaimah.
When we arrived after having been picked up from the airport by Driver/concierge , we were welcomed by very nice staff on check-in and got the Doubletree warm Cookie, which we thought is a nice gesture.

We were the first guests in one of the 3-storey villa’s where we got a spacious room with a small terrace in front from where it was a few steps to the pool or to the main Building where the restaurants were. On our anniversary day, we found a nice bottle of bubbles in the room, really attentive.

We spent our days mostly near the beach in one of the large pools, good service during the day, you did not have to get up to get drinks or food. The beach is large and private and has surely enough beds and umbrella’s. At this time the sea was a bit too cold for us but the swimming pool was heated.
You can make trips to the various Malls or Dubai, taxi's are really cheap or go out on the sea to dive, snorkel or by fishing boat, but we were just lazy, although we did play a round of golf near by.
Even Oman is close by to make a trip to on a boat, but we did that before.

Also we spent a lot of evenings outside on the restaurant terrace or in the bar on the 9th floor looking out over the sea and afterwards having a nice Sisja.
Breakfast in the main restaurant was luxurious, many choices, life cooking at various stations your choice, very friendly staff.
The Italian restaurant was not open yet unfortunately but the Buffet Restaurant was really good with a large choice from the a la carte menu as well.

We will certainly come back to this hotel, especially for the personal service, good food and drinks.

Room Tip: The rooms in the 3-storey villa's are bigger than in the main building and closer to the beach.
See more room tips
  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Rilex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear Rilex,
We are delighted to hear you enjoyed your stay with us from the Cookie upon welcome till the shisha on the last evening.
The team and myself would be delighted to have you back with us earliest!
Warmest regards, Remco & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

everything was amazing except one problem. I entered my room at 3:30 instead of 2:00. It's an excellent hotel with excellent location. All facilities are available. Shisha open space is very small. Regards

  • Stayed April 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Hassan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear Hassan H,
Great to hear you find our place amazing. My apologies for late check-in though.
We intend to serve shisha on the lobby terrace soon. Thank you for feedback, appreciated.
Best regards, Remco & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2014

The hotel is beautiful! It is the best get-away from the city and peaceful and relaxing. It is perfect place to enjoy the beach, with a completely friendly atmosphere. The staff was incredibly accommodating and the buffet breakfast and dinner was amazing! Extreme value for your money, see myself going back soon...

  • Stayed April 2014, travelled solo
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank worldtravel123467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
remco w, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review, 19 April 2014
Dear worldtravel1234567,
See you soon back, Thank You! Remco & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Resort & Spa Marjan Island

Property: DoubleTree by Hilton Resort & Spa Marjan Island
Address: Marjan Island Boulevard | PO Box 14800, Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Ras Al Khaimah
#2 Luxury Hotel in Ras Al Khaimah
#2 On the Beach Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — DoubleTree by Hilton Resort & Spa Marjan Island 5*
Number of rooms: 725
Official Description (provided by the hotel):
Located at Marjan Island near Al Hamra area of Ras Al Khaimah, the DoubleTree by Hilton Resort & Spa Marjan Island provides 600 meters of private sandy beach, villas with furnished balconies and views of the Arabian Sea. Free WiFi is available in public areas. All rooms feature a flat-screen TV, a minibar, an electric kettle and a seating area. Some rooms offer a sofa. The bathrooms are fitted with a shower and bath and offer free toiletries. Guests can enjoy the on-site dining with 14 bars and restaurants, including an all-day dining venue,4 specialty restaurants and a rooftop bar. A newly renovated kids club with dedicated arcade areas for the older kids and an outdoor playground. In addition, there is a Pirate Boat Aqua Zone with lots of water slides for the whole family to enjoy. The resort offers a fitness centre and 5 temperature-controlled swimming pools, including 2 children's pools. To relax, head to the Spa with 7 treatment rooms, sauna, Jacuzzi, steam room, in addition to ladies only Spa with 2 treatment rooms, indoor pool, ice bucket shower and wet spa area. Ras Al Khaimah Airport is 25 minutes by car from Double Tree by Hilton Resort & Spa Marjan Island. Guests can shop at Al Hamra Mall and Al Hamra Village which are 5-minute drive away. We speak your language! ... more   less 
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Also Known As:
DoubleTree By Hilton Resort & Spa Marjan Island Ras Al Khaimah

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