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“Good for relaxing short break”

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Hilton Ras Al Khaimah Resort & Spa
Ranked #3 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
berkshire
Level 5 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Good for relaxing short break”
Reviewed 6 March 2012

Good hotel for beach break .......lovely swimmming pools, restaurants and friendly staff. Our group (8 of us) found the all-inclusive deal very good value. Ideal for relaxing pre/after cruise that leaves out of Dubai. Only downside is that it is miles from anywhere......that mostly being Dubai and when you've seen that for a few days how much more do you want of a large city!If you want to stay in Dubai don't book this hotel.
We all loved it and we travel often to the Caribbean and Mauritius,

Room Tip: All seemed to have a sea view.
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  • Stayed March 2012, travelled with friends
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Helpful?
1 Thank idleone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 8 March 2012
Dear Idleone,

Many thanks for your Trip Advisor Review and kind comments.

Great to see you enjoyed your holiday and that the staff looked after you through out your stay.

A good point to highlight is the good value of our all inclusive package with the different restaurants' options for dining including our speciality restaurants with a daily food allowance of AED 70.

We hope to see you back soon with your friends for another enjoyable stay.

Kind regards.
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Dubai, United Arab Emirates
Level 5 Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 March 2012

The hotel is actually a little better than I thought it would be, although it does remind me of the Travel Inn that Alan Partridge lived in for a year in series 1. The rooms are actually quite spacious and very comfortable and you must visit the nightclub next door called Stallions - Comedy gold!

For 540 Aed for the night, you can't really go too far wrong with this hotel but if you're looking for luxury then maybe look towards the Banyan Tree, Hilton Resort & Spa or the Rotana Cove.

  • Stayed March 2012, travelled with friends
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Helpful?
Thank Damian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien B, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 7 March 2012
Dear Damian M,

Thank you for your most kind review of our hotel.
I have of course shared your feedback with the team.

We do hope to welcome you back to our property.

Warmest regards,

Julien Besancon
Food & Beverage Manager
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Melbourne, Australia
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 March 2012

We stayed at the Hilton Ras Al Khaimah Resort & Spa on our road trip to Khasab, Oman from Dubai. The resort was not easy to find as there were very few signposts on the roads but the locals all knew where it was and they helped us to find our way there.

The resort's beach villas are spread out along the 2km private beach but buggies were provided to ferry us to and back from the main building. Not that we needed them that often as we enjoyed walking along the beach back and forth. There were plenty of parking spaces for our car and taxis were easily available.

The Deluxe Beach Villa we booked was large and had two queen size beds that easily accommodated our family of four. It had everything we needed but Internet Access via a LAN cable was chargeable. The toilet has two sinks, a bathtub, bidet and a separate shower stall. A kettle, tea & coffee, hair-dryer, iron and and ironing board were also provided. The first floor unit we stayed in has a wide balcony overlooking the beach and, best of all, a rocking chair -- perfect for lazing around while keeping an eye on our kids on the beach.

The main restaurant was quite good and not too pricey. Breakfast was as expected and can be had in the main building or in the Pura Vida restaurant at the far end of the resort. In the winter and on cooler days, I recommend having breakfast alfresco at Pura Vida while enjoying the sea breeze and ocean view there.

The resort was sunny and breezy throughout our stay and it was ideal for spending many hours on the beach doing absolutely nothing. All in all, we had a very enjoyable stay.

Room Tip: Choose the ground level beach villas for easy access to the beach. Choose the first floor units for...
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  • Stayed February 2012, travelled with family
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Helpful?
1 Thank adrian_vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 6 March 2012
Dear Adrian_uae,

Thanks for your comments posted on Tripadvisor site following your stay with us.

Glad to read that you have enjoyed your short stay with us on the road to Khasab in Oman.

The Resort is only 25kms away from the border of Oman therefore it is a great location as well for one night stop before going early morning to Khasab to enjoy sailing and dolphins in a traditional dhow in the beautiful Musamdam Fjords.

The team and I are looking to welcoming you back for another enjoyable stay.

Kind regards.
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Dubai, United Arab Emirates
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 March 2012

The phone reservation took over an hour (should have known then) - to book the room, car pick up and spa took three calls. The offer which we wanted to leverage (from Scene magazine) didn't exist (they hadn't heard of it and yet the magazine was 24 hours old). We availed ourselves of the hotel car pick up service from Dubai which eventually arrived an hour late (on a trip not much more than hour!). We had booked a deluxe room but took the Hilton e-upgrade option to a beachside villa. These villas maybe fine for a family but BIG mistake for a couple. Very dated decor, very 'tatty' and a dirty bathroom. Beach out front was crowded with blue wristbanded tourists (apparently means all you can eat for free on a package tour). Back to the main hotel and an upgrade to a very nice suite. Unfortunately lots of annoying little things made it very frustrating, e.g. the one stop 'Magic' button is pointless (six calls and no action), phone didn't work in the room, minibar was virtually empty (no wine, water or diet drinks), outdoor bars don't serve food (to limit the all-you-can eat crowd?) and the mosquitos! At 1am, bitten from head to foot (the hotel does not have fly spray but they did give us an ineffective plug-in 'deodorizer'), we checked out and headed home. In summary, the management were lovely but the general staff hopeless, italian restaurant superb (a separate review) but the hotel felt like something from the old English TV series Hi-De-Hi, i.e. lots of buffets and package tourists.

Room Tip: Don't book a villa unless you want something that your kids can destroy without feeling guilty...
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank billdoak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 5 March 2012
Dear Billdoak,

Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Hilton Ras Al Khaimah Resort & Spa.

We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities, and we are delighted to know that you found our management team, our suite in the main building and our Italian restaurant to your satisfaction, as this is what we strive to achieve at all times.

We sincerely regret to note, however, of your dissatisfaction with regards to our room on the beach, the cleanliness of the bathroom, our call centre service as well as the mosquito in your room. Please accept our sincere apologies for the inconvenience caused.

Rest assured that your comments have been brought to the attention of the concerned department heads, for consideration and necessary actions.

The Resort consists of both chalet-style accommodation (5 years old, half of the chalets were refurbished end of last year, the balance will be done this year) and hotel modern rooms (Arabic design, 3 yeard old), each with full and unobstructed access to the beautiful soft white sand beach.

We offer a large choice of F&B outlets for all taste with 1 all day dining, 4 speciality restaurants and 7 bars.

Regarding your comment about the food not available in our beach bars, I would like to confirm you that we are serving food in our Dhow beach bar, located in our chalets area, around all pools as well as in our Al Baha beach restaurant located between the other two beach bars in the main building area.

I hope the above explanations will help future guests and we do hope that you will give us the privilege to welcoming you back in our property and I will personally ensure you receive the level of service you are accustomed to at Hilton.

Kind regards.
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London, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 February 2012

Visited in Feb 2012 with 6 year old and one year old children. Upgraded to beach side villa and very pleased we did as they are set away from main hotel on lovely stretch of beach reserved for villa residents, with own great pools (one is the perfect temp.) & beach bar/restaurant. Main hotel pools & beach seemed much busier - we wouldn't have enjoyed the holiday anywhere near as much if we'd been in the main hotel. Wonderful staff - friendly, helpful & polite....sadly with the exception of frosty and borderline rude reception staff and unhelpful and disinterested Virgin Holidays rep based at hotel. Recommend hotel addresses reception staff issue and Virgin issue as they dont reflect well on an otherwise great resort. Hotel & staff are also very child friendly....plenty of baths for easy walking with baby stroller, staff very attentive to kids, plenty of child friendly food. Food in Maarid very good quality - for such a large restaurant it was amazing that standards are so consistently high...very helpful staff there - my son has nut allergy and they were so responsive to our request for a nut free dessert for him, even decorating it so it was cute for him. I concur that beyond the hotel there does not seem to be an awful lot to see or do and Dubai city is quite a distance, but if you want a high standard relaxing holiday by the beach, this delivers. We will definitely return to stay in a villa again if standards are maintained as we had such a great time....doing nothing much!

  • Stayed February 2012, travelled with family
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Helpful?
1 Thank Sam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 2 March 2012
Dear Sam D,

Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your stay at the Hilton Ras Al kHaimah Resort & Spa.

We are delighted to note that you found our level of service, food and facilities to your satisfaction, as this is what we strive to achieve at all times.

I am sorry to hear that our front desk team failed to meet your expectations during your holiday and I appreciate your feedback, which will enable us to review our service standards.

We truly appreciate your feedback / review as it is comments from our valued guests that enable us to improve our services and facilities and glad to know that you and your family have enjoyed your stay with us.

We do look forward to welcoming you back to the Hilton Rak Resort & Spa, in the not too distant future.

Kindest regards.
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Leeds, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 February 2012

Hotel was brilliant, there was plenty of staff who were always keen to help. The restaurant food was absolutely to die for. The rooms were very modern and were made up every day. The only downside to this hotel is its in the middle of nowhere. Its about 1 hour away from Dubai City and although there is a shuttle bus available it was only twice a week. The bus drops you off about 5 miles out of the city centre at a shopping mall. The driver also didn't explain where we were or how to get into the city centre and it was one of those situations where people followed others to see where they were going - it was pretty cringy! The hotel is in the city of Ras Al Khaimah and NOT Dubai so make sure you understand this before you book as our tour operator (Virgin) didn't. However our holiday was to relax and chill and the hotel was brilliant for this.

  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank pickard103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 2 March 2012
Dear Pickard103,

Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience.

It feels great to learn that you had an enjoyable stay with us. Thank you for your appreciative comments on our rooms, friendliness of our staff, and the quality of the food.

Regarding your comment about the bus going to Dubai, you maybe went with the Virgin Holidays bus? The Resort offers as well a bus going 4 times a week to Dubai and drop off our guests for the day to one of the biggest mall in the world, the Dubai Mall where you can also enjoy the Burj Khalija tower, the fountain show....

The team and I look forward to your next visit to Ras Al Khaimah for another enjoyable stay.

Kind regards.
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Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 February 2012

There are nothing else to say about this place, Hilton Ras Al Khaimah Resort & Spa, is the best place on earth. Everything is as we had hoped before our arrival, the rooms are at a very high level, and the service from all the staff is amazing. Especially the staff at the restaurant Al Bahar, placed in the center of the pool area are some of the best. you always have a good time there, thats for sure.

Room Tip: Contact hotel before arrival and tell you requirement for sea view, garden, pool, beach, etc.
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  • Stayed February 2012, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank Thomas Budde S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 2 March 2012
Dear Thomas Budee S,

I am not sure whether we are the best hotel on Earth but thanks a lot for your comments.

I will share your feedback with respective teams, who hopefully will feel proud of having been a positive part of your vacation experience.

We look forward to welcoming you again, for another amazing stay on Earth!

Kindest regards.
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Additional Information about Hilton Ras Al Khaimah Resort & Spa

Property: Hilton Ras Al Khaimah Resort & Spa
Address: Al Mareed Street, Ras Al Khaimah 122998, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Ras Al Khaimah
#1 Top resorts Hotel in Ras Al Khaimah
#2 Spa Hotel in Ras Al Khaimah
#3 Luxury Hotel in Ras Al Khaimah
#3 On the Beach Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Ras Al Khaimah Resort & Spa 5*
Number of rooms: 475
Official Description (provided by the hotel):
Hilton Ras Al Khaimah Resort & Spa is nestled in a spectacular private bay at the northern tip of the Arabian Peninsula, overlooking the shimmering waters of the Arabian Gulf. Only a 70-minute drive to Dubai International Airport and two hours from Abu Dhabi International Airport. Guestrooms: The Resort consists of 151 guestrooms in villas and 324 guestrooms in the hotel, each with a private balcony and exclusive access to the beautiful 1.5 km sandy beach. All guestrooms are fully equipped with a Plasma TV, minibar, alarm clock, coffee facilities, safe box, iron with board, hair dryer and wired internet (fee). Dining: With 11 restaurants and bars to choose from, guests will be spoilt for choice. Start the day with Hilton Breakfast in the bright and spacious Maarid, then stop by BN Cafe for your favourite coffee, or swim up to Sunset Bar to grab your favourite cocktail. Begin your evening with a traditional Middle Eastern shisha in Al Bahar Rooftop, before contemplating whether to try South American cuisine in Pura Vida or classic Italian fine dining at Piaceri da Gustare. At night, spend great times at the classic X.O. bar serving cognac and vintage ports. Leisure: The Spa features 9 treatment rooms, hamams, Jacuzzis, saunas and steam rooms. For the gym enthusiasts, there is a Hilton fitness by Precor center with aerobics rooms. Or take part in water sports with our on-site diving center offering snorkeling, water skiing, sailing and jet skiing. The perfect end to a day is a swim in one of our six swimming pools; including a salt water pool and a shaded pool for children. An onsite Kid's Club with indoor and outdoor playrooms and a Teens Club will keep the children and teens busy whilst you relax in the best resort in Ras Al Khaimah. ... more   less 
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Also Known As:
Hilton Ras Al Khaimah Resort And Spa
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Ras Al Khaimah Hilton
Hilton Ras Al Khaimah Resort & Spa

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