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“Great relaxing week”

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Hilton Ras Al Khaimah Resort & Spa
Ranked #3 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great relaxing week”
4 of 5 bubbles Reviewed 10 June 2012

Just back from 7 days chilling by the pool. Top class hotel, with great food and excellent staff throughout, with Keith and Diana from the Maarid restaurant deserving of a special mention for their great, friendly service throughout our stay.

A couple of small negatives:

We were on half board (breakfast and dinner) and whilst we expected (and were happy) to pay for alcoholic and soft drinks (coke, 7-up, etc), it came as something of a shock to have to pay GBP3 for a small (600ml) bottle of water and GBP5 for a 1.5litre bottle. It's very, very hot in UAE in June, and it's essential all visitors keep their fluids up by drinking lots of water throughout the day, and we thought charging so much for water was little short of profiteering. We regularly holiday in the Middle East, and all other similar hotels we have stayed in have provided free water, via water dispensers, at various points in the resort grounds. Come on Hilton - do you really need the money that bad?

And my second slight whinge, as has been mentioned previously, concerns the dozens of locals (and their kids/nannies, etc) who descend on the hotel on Fridays and Saturdays and very much treat it as their own. Whilst I appreciate it's a difficult issue to balance, it is something the hotel's managers need to be aware of.

Having said that, we had a splendid time (not least because we managed to miss both the Jubille 'Celebrations' and last week's dreadful UK weather), and we would recommend the hotel to others.

Room Tip: We had a deluxe ocean view room - excellent
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank waverleyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 13 June 2012
Dear Waverleyboy,

We certainly appreciate you taking your time to let us know what a great holiday you had here with us.

Our sole focus is to provide a flawless and excellent service to our valued guests, and to contribute towards a memorable stay at Hilton Ras Al Khaimah Resort & Spa.

Further to your comment about the free water, I would like to inform the TripAdvisor community that we offer bottles of water for free in all guests' rooms on daily basis.

As we strive to exceed the expectations of our guests our respective departments will review your comments about the weekenders so we can assess these potential improvements.

Again thanks for your review, we look foward to hosting you again in the nearest future.

Kind regards.
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5,161 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Stotfold, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 June 2012

This was our second visit to this hotel and it is a  great  hotel for a relaxing break. The rooms are large and the kept to a very high standard.   The most impressive thing about the hotel is the staff.   They have great pride in every thing they do and are proactive in making sure you a have everything you need to have a good time.  I am sure we will visit again and would not hesitate to recommended it. 

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 10 June 2012
Dear Peter C,

thank you very much for choosing the Hilton Ras Al Khaimah Resort & Spa for your last stay in U.A.E.

It is with great pleasure that I read your feedback about the room and the service at the resort. Rest assured that your very encouraging comments have been shared with the team here.

We all look forward to welcoming you and your family to the resort very soon.

Kindest regards.
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Moscow
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

We (my wife and a 2yo child) spent here two weeks and definitely would like to revisit it again. Perfectly fit for families with small children, especially if you stay in villa. Villas have their small private patio and takes a minute (depending how fast you walk or run, can be less) to get from your room to the sea. the restraunt was very good, plenty of choice and great quality. the personnel is helpful and kind. can surely recommend.
if your kids are over 6, it might be a bit too quiet for them - there is limited animation in the hotel and I would say it is fit more for quiet vacation where you sleep, eat, swim and enjoy your dears.

good luck!

Room Tip: I recommend villas, they are more expensive but the benefits are worth the money!
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dzmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 10 June 2012
Dear Dzmos,

Thank you very much for your feedback further to your stay at the Hilton Ras Al Khaimah Resort & Spa.

I am of course delighted to learn that you and your family have enjoyed the location of the villa facing the beach, the quality of our restaurants, and above all, the friendliness and hospitality of the team.

The team and I look forward to welcoming you back to the Resort for another enjoyable stay with your wife and your young child.

Kind regards.
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Berkshire
Level Contributor
133 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

We had an excellent week in RAK - the sea was warm, the beach was clean and we were upgraded to a lovely suite on arrival, which had a huge balcony, overlooking the sea.

I'd highly recommend this resort to anyone.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Queneth_Veneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 8 June 2012
Dear Queneth_Veneth,

Thank you for taking the time to share your experience at Hilton Ras Al Khaimah Resort & Spa on TripAdvisor.

We are pleased to read that you enjoyed your stay with us, our beach facilities as well as our spacious suite.

We look forward to welcoming you again to Ras Al Khaimah on your future U.A.E trip!

Kind regards
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Berlin, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

very nice to relax with your family. you dont even have to leave this place - nice peach, food, staff, rooms...everything is perfect. But I personally would get bored to stay there more then one week. That is not negative - just my opinion :) If you have chance to stay there - do it :)

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 8 June 2012
Dear Smo55,

Thank you for taking the time to share your experience at Hilton Ras Al Khaimah Resort & Spa on TripAdvisor.

We understand the significance of family holiday and are delighted that we were able to fulfill all your needs travel during your stay and contribute to your family holiday memories.

Your kind words have been shared with the team here and we all look forward to welcoming you back to our resort in the future.

Kindest regards.
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Birkenhead, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

We stayed at this resort in May of this year. We booked premium all inclusive. Which was great (Except a couple of points a will raise later).
We arrived and where booked in straight away, my mother and father booked the holiday only a fortnight before we left and when they asked if there room could be closer to us this was not a problem and they were reallocated a deluxe sea view room 2 doors away from us.
As it had been a long day we went to the bar and I asked for a "Peroni" but I was told that this is not on the All inclusive, I statd that I was on Premium All Inclusive but still this lager was not on the Package?!
So this Hotel has an All Inclusive Package and a Premium All Inclusive Package but Peroni is not on the list, but Corona (which is the same price about £7per bottle is)??????

As we arrived late and had missed dinner, the receptionist stated that food would be brought to the room, which it was, but 4 very small sandwiches (two piece of bread, filled and cut into 4) isn't what I would call meal for 2 adults and two children..
Deluxe sea view rooms are very spacious and cleaned each day.
The following morning we all went for breakfast and the Hotel offers a great variety of foods and breakfast through out the holiday was great and thanks to Juan for his service each day a credit to the central dining area.
The pool area was fabulous for children and a life guard was always there ( even in 100 degree heat with no parasol, HILTON please sort this out these guys are looking after your customers all day in serious heat please supply them with a dedicated parasol!!!)
Most of our Lunches were at the BBQ restaurant and service was great you really get a personal service here each day Abu and Sagar gave a great service, a very relaxed restaurant.
Evening meals in the main restaurant were very busy and I always felt rushed. We also dined at the four Al a Carte restaurants which were fabulous.
Altogether a great Hotel but sort out the All Inclusive and Premium Packs.

Stayed May 2012, travelled with family
Helpful?
1 Thank Milvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 8 June 2012
Dear Milvie,

We are delighted that you and your family enjoyed your stay and our hospitality at Hilton Ras Al Khaimah Resort & Spa.

Thank you for your valuable feedback on the resort. We are very pleased that you were happy with our service, our rooms, our restaurants and our recreation facilities.

I have shared your comments regarding the Peroni bier and your first meal experience in the room with our F&B Manager who will take steps to revise our current offer.

Again, thanks a lot for your comments and we all look forward to having you back with the family for another enjoyable stay in the future.

Kind regards.
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Northampton England
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

We have just returned from a fantastic week at the Hilton Ras. The hotel is perfect and impossible to find any negatives. The staff are so helpful and accomodating whether it be in the restruant,bars or the person looking and cleaning your room or the beach towel collection point. Plenty of sunbeds and pools, beach is immaculate. The virgin rep on site is so helpful and friendly.Great position for a a very relaxing holiday-it is outside Dubai city but you can do a day trip like we did to see the sights (arranged via Jimmy the virgin rep)
FULLY RECOMMEND A STAY AT THIS HOTEL.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMHiltonRAKResortSpa, Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 8 June 2012
Dear Pam F,

Thank you very much for taking the time to share your thoughts with the Tripadvisor World of Travelers!

We feel truely blessed with a team of hospitable, action-oriented team members, who are the key to the sucess of your stay, and your feedback pertaining the products and services provided will be shared with them to motivate them to continue displaying this great service focus.

The team and I look forward to welcoming you back in the not too distant future!

Kindest regards,
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Additional Information about Hilton Ras Al Khaimah Resort & Spa

Property: Hilton Ras Al Khaimah Resort & Spa
Address: Al Mareed Street, Ras Al Khaimah 122998, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Ras Al Khaimah
#1 Top resorts Hotel in Ras Al Khaimah
#2 Spa Hotel in Ras Al Khaimah
#3 On the Beach Hotel in Ras Al Khaimah
#3 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Ras Al Khaimah Resort & Spa 5*
Number of rooms: 475
Official Description (provided by the hotel):
Hilton Ras Al Khaimah Resort & Spa is nestled in a spectacular private bay at the northern tip of the Arabian Peninsula, overlooking the shimmering waters of the Arabian Gulf. Only a 70 minute drive to Dubai International Airport and two hours from Abu Dhabi International Airport. Guestrooms: The Resort consists of 151 guestrooms in villas and 324 guestrooms in the hotel, each with a private balcony and exclusive access to the beautiful 1.5 km sandy beach. All guestrooms are fully equipped with a Plasma TV, minibar, alarm clock, coffee facilities, safe box, iron with board, hair dryer and wired internet (fee). Dining: With 13 restaurants and bars to choose from, guests will be spoilt for choice. Start the day with Hilton Breakfast in the bright and spacious Maarid, then stop by BN Cafe for your favourite coffee, or swim up to Sunset Bar before grabbing a barbecue lunch at Al Bahar with an underwater view. Begin your evening with a traditional Middle Eastern shisha in 6 Degrees, before contemplating whether to try South American cuisine in Pura Vida, Sushi in Passage to Asia or classic Italian fine dining at Piaceri da Gustare. At night, spend great times at the classic X.O bar serving cognac and vintage ports. Leisure: The Spa features 9 treatment rooms, hamams, Jacuzzis, saunas and steam rooms. For the gym enthusiasts, there is a Hilton fitness by Precor center with aerobics rooms. Or take part in water sports with our on-site diving center offering snorkeling, water skiing, sailing and jet skiing. The perfect end to a day is a swim in one of our six swimming pools; including a salt water pool and a shaded pool for children. An onsite Kid's Club with indoor and outdoor playrooms and a Teens Club will keep the children and teens busy whilst you relax in the best resort in Ras Al Khaimah. ... more   less 
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Also Known As:
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort And Spa
Ras Al Khaimah Hilton
Hilton Ras Al Khaimah Resort & Spa

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