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“Perfect get-away!” 5 of 5 bubbles
Review of Hilton Ras Al Khaimah Resort & Spa

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Hilton Ras Al Khaimah Resort & Spa
Ranked #4 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
Janabiya, Bahrain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect get-away!”
5 of 5 bubbles Reviewed 29 June 2014

Totally loved the hotel and it re-installed my faith and love to Hilton hotels! Amazing lobby, pools, beach (sand and water), staff totally super, amazing breakfast, spacious rooms, spacious bathrooms, good towels, free internet in lobby and main restaurant, would definitely go again!

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Talal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 5 July 2014
Dear Talal A,

Thank you for your brief post on TripAdvisor.

I am glad you had a perfect get-away in our Resort and I am sure you will have many more.

My team and myself are looking forward welcoming you and your family back in the near future.

Best regards
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,087 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,018)
Date | Rating
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English first
Dubai, United Arab Emirates
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

We have just returned from a weekend break here. It was rather disappointing. On arrival, we were not offered any refreshments until I asked for a drink. We arrived about 4pm and our room wasn't ready, to be fair they did give us a drinks voucher. Unfortunately after some confusion with our order, the pint of beer my husband was given was "off" and tasted like vinegar. This was changed immediately when he took it back to them but really not what you would expect. When our room was finally ready (and we weren't told) it was very shabby and in need of renovation. There was a problem with the toilet and the bed was rock hard. The grouting in the bathroom is in need of being done and the furniture was old. I did complain and we were given a very nice suite on the 5th floor but this was not the point. We went away for a much needed rest and break from daily life in Dubai and really didn't want to have to complain. The food in the main restaurant was not very good and was cold and the yorkshire puddings and roast potato's were hard. There was however a lovely waitress called Laarnie who did her job well. The guys at the Dhow bar at the other end of the beach were also brilliant and made my husband a few fantastic mojito's.
All in all because of the complaint we had to make, it just dampened our whole weekend. We do not seem to have much luck with Hilton Hotels and have decided now to stay clear of them... :(

Room Tip: Maybe choose a suit or a pool view at least..
See more room tips
  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Anon639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 15 September 2014
Dear Anon639,

I am disappointed to know that your holiday was not fully met your satisfaction. Thank you for sharing your feedback with us.

Please accept my sincere apologies for any inconveniences during the check in process. Since your visit to the hotel, we have shared your comments about the beer, the food in our restaurant with the respective department head for our further improvements and please rest assured that your comments about the rooms have been put for our consideration.

On the other note, I am glad that you were satisfied with our team member’s service and I shall convey your message to everyone in particular the ones you mentioned by name.

We hope you would reconsider our Resort and we are looking forward to welcome you back with an even better experience hopefully in the near future.

Kind Regards,
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 June 2014

Great stay, the pool is amazing, and as a smoker, it's hard to get a room that have a balcony and smoking at the same time. the guys did amazing job. thanks to Stephan and Nek at the pool bar. Carmen at the desk as well. and the most important, the lady that checked us in. sorry if I cant recall your name. but the guys can get her name from my history. thank you

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ramy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Raouf Benchedli at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 11 July 2014
Dear Ramy E,

Thank you for your feedback on TripAdvisor and I am glad you enjoyed our facilities and my team could make your stay even more enjoyable.

We are all looking forward to welcoming you back in the not too distant future.

Best regards
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford
2 reviews
5 of 5 bubbles Reviewed 27 June 2014

Just back from a weeks holiday at the Hilton Ras Al Khaimah booked through Virgin Holidays. Our first trip to Dubai and had an amazing time. The Hotel was beautiful, we had a room on the 5 th floor with a sea view . Room was lovely, spotlessly clean with very comfortable bed. The food and service was excellent, staff were always friendly, polite and helpful. Great choice of food also. We went all inclusive which was brilliant. Great choice of bars. Passage to Asia resturant is a must for an evening meal. The Hotel is a good hours drive from the airport but it's a lovely drive and you see lots of camels! It's worth hiring a car with driver booked through Virgin rep for around £120 for the day and going into Dubai. He took us all around the sights, the Palm etc plus stops to a souk and shopping Mall which is vast! Great for lunch and has the most amazing fountain , Aquarium etc. Driver also knew best places to shop! Apart from that one trip we stayed on resort. We would definitely recommend this hotel.

Room Tip: Must have a sea view , sunsets are amazing
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Whitlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 11 July 2014
Dear Whitlee,

I am happy that you came all the way from the UK to our fabulous Resort and had a good time enjoying all our facilities. Thank you very much for taking the time and sharing your impression of your first stay with us on TripAdvisor.

I hope to welcome you back in the not too distant future for another relaxing experience.

Best regards
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

This is a fantasic hotel. Very good localization at the beach.
First class accomodation, especially in the villas. 20 - 25 meters to the waterfront depending of the tide.
First class servic both in the restaurants, the rooms and at the beach.
Several good restaurants at the site.
Shuttle bus to town once an hour.
Good playground for children.
Several pools an watersport activities.
Car rental at the hotel.

Room Tip: The villa rooms on ground floor are in my oppinion the best.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peroerik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 11 July 2014
Dear Peroerik,

Thank you for staying with us and I am glad you found the "perfect place for rest" in our beautiful Resort. Further I also appreciate your brief description about the facilities which shows you fully enjoyed your time with us.

Peroerik, my team and myself are looking forward to welcoming you and your partner back in the near future.

Warm regards
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2014

beautiful place. very modern. perfect view from the room, and pool is just absolutely gorgeous with the bar in the middle.

the breakfast is totally worth it. loved it all. friendly staff, big rooms, and excellent service!!

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rashad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 11 July 2014
Dear Rashad F,

Thank you for sharing a brief review of the "amazing" Resort and I am happy that you had a good time with your friends.

We are looking forward to welcoming you back in the not too distant future for another enjoyable stay.

Kind regards
Raouf Benchedli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

It was a short break with my wife. The location was great. Other services were average. Had potential of much better value and service with some modernisation.
Room furniture was over used. Same for bathrooms. Need a face lift!

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Abdo_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Ras Al Khaimah Resort & Spa

Property: Hilton Ras Al Khaimah Resort & Spa
Address: Al Mareed Street, Ras Al Khaimah 122998, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ras Al Khaimah
#1 Romantic Hotel in Ras Al Khaimah
#3 Spa Hotel in Ras Al Khaimah
#4 On the Beach Hotel in Ras Al Khaimah
#4 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Ras Al Khaimah Resort & Spa 5*
Number of rooms: 475
Official Description (provided by the hotel):
Location: Hilton Ras Al Khaimah Resort & Spa is nestled in a spectacular private bay at the northern tip of the Arabian Peninsula, overlooking the shimmering waters of the Arabian Gulf. Only a 50 minute drive to Dubai International Airport and two hours from Abu Dhabi International Airport. Guestrooms: The Resort consists of 151 Guestrooms in Villas and 324 Guestrooms in the hotel, each with a private balcony and exclusive access to the beautiful 1.5 km sandy beach. All guestrooms are fully equipped with a Plasma TV, minibar, alarm clock, coffee facilities, safe box, iron with board, hair dryer and wired internet (fee). Dining: With 13 restaurants and bars to choose from, guests will be spoilt from choice. Start the day with Hilton Breakfast in the bright and spacious Maarid, then stop by BN Cafe for a Starbucks coffee, or swim up to the pool bar Sunset Bar before grabbing a bbq lunch at Al Bahar with an underwater view. Begin your evening with a traditional Middle Eastern shisha in 6 Degrees bar, before contemplating whether to try South American cuisine in Pura Vida, Sushi in Passage to Asia or classic Italian fine dining at Piaceri da Gustare. At night, bar hop your way around the resort, from the classic X.O bar serving cognac and vintage ports to Espirit for trendy cocktails and a live DJ. Leisure: The Spa features hamams, jacuzzis, saunas, and treatment tents on the beach. For the gym enthusiasts, there is a Hilton fitness by Precor center with aerobics rooms. Or take part in water sports with our on-site diving center offering snorkeling, water skiing and sailing and jet skiing. The perfect end to a day is a swim in one of our six swimming pools; including a salt water pool and 2 shaded pools for children. An onsite Kid's Club with indoor and outdoor playrooms will keep the children busy whilst you relax in the best resort in Ras Al Khaimah. ... more   less 
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Also Known As:
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort And Spa
Ras Al Khaimah Hilton
Hilton Ras Al Khaimah Resort & Spa

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