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Hilton Ras Al Khaimah Resort & Spa
Ranked #3 of 26 Hotels in Ras Al Khaimah
Certificate of Excellence
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to spend your vacation”
Reviewed 21 August 2014

Enjoyed staying at the resort especially the salt water pool and the aquarium pool was amazing... the place was calm and relaxing.. I had a really good time :) :)
Many thanks to the reception and the service provided by the waiters...:)

Room Tip: villa by the beach
See more room tips
  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank royden d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 26 August 2014
Dear Royden d,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive positive feedback. Many thanks for taking the time to advise us. I will share your compliments with our team members.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,159 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,023)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
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  • English first
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English first
Abu Dhabi, United Arab Emirates
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2014 via mobile

We stayed 3 nights. Not very impressed with what is proclaimed to be a 5 star, which I guess is only because of the various facilities available in the resort. We stayed in the beach villa and were not impressed with service at all. With 2 kids in tow we would have appreciated if they placed extra towels or stocked the complimentary water bottles without us asking for them, or told us more of the hotel while we checked in or stocked the empty mini bar or if the sunset bar folks didn't make it sound like a hassle delivering 3 AED 55 burgers (each) to the kiddi pool 25 meters away or leaving no tea cups in the room when there are tea bags and a kettle. Basically, everything we needed had one mess up or another. Nail in the coffin was when the buggy driver had me hold on to our stroller hanging over cause they didn't have enough buggies for the number of guests that asked for a ride. Can get uncomfortable holding a double stroller over a moving buggy in 45 degree afternoon weather! Saving grace were the restaurant staff and food at the Maarid and Pura Vida. Everything else was average.
We've stayed at The Cove, Beach (Fujeriah) Rotana or the Waldorf Astoria which are way better hotels.

Stayed August 2014
Helpful?
1 Thank PaSha1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 27 August 2014
Dear parthenon007,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I was really concerned to hear that our overall service did not meet your expectations. Each point has been investigated so that these situations do not reoccur in the future.

I am happy that you were satisfied with the food and the staff at Maarid and Pura vida. Thank you for your feedback.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
161 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 August 2014 via mobile

Was amazed by the extra care provided by Renate and Sanjay at the front desk.
Staff are very accommodating.. The buffet breakfast was very generous and delicious.
Amazing place for fun, leisure and Peace...

Thank you so much and for sure will visit you very soon

Stayed August 2014
Helpful?
1 Thank Talal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 26 August 2014
Dear Talal H,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive positive feedback. Many thanks for taking the time to advise us. I will share your compliments with our team members.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Furth bei Landshut, Germany
1 review
Reviewed 20 August 2014

The location of the hotel is very nice, outside the hotel you can see less beautiful environmental things. The arab architecture is nice as well. Service an food is great, as well as the pool and the room was large and clean. Looking at the details (for example the pool tiles or the beach-chairs) there are several things to improve.
But the worst experience was the shuttle transfer back to Dubai Airport - it was a torture. Sorry, but you can't drive your guests through the desert in an non-airconditioned shuttle bus!! And this was definitely the hotels own HILTON-shuttle, as we could read on it. We recommend, Ms. Paris Hilton should spend a little less money, so you can afford to buy an air-conditioned shuttle bus.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Othmar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 27 August 2014
Dear Othmar S,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I would like to apologise for the inconvenience caused by the unworked air conditioning unit on the shuttle bus. I have personally followed up to ensure that the appropriate corrective actions are immediately taken. Thank you for your feedback.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walton-On-Thames, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2014

Just returned from Ras Al Khaimer Resort and Spa. This was our second visit in 2014 and if you read my previous review in February this year - you will understand why we could not wait to go back!. Sometimes when you revisit a great experience it is often not the same - however - to the contrary - it was even better this time if that was possible? - This hotel should not be Number 3 in rank for hotels in Ras Al Khaimer - It should be NUMBER ONE!!
The entire Management Team led by Raouff Benchedli is simply "World Class" - all the team members work tirelessly to ensure that your stay is something to be cherished and remembered forever.
Our trip was organised direct with the hotel this time (a massive thanks to the very hard working Sabri Chouaib- Front Desk Manager) who arranged it all and could not have made our trip any better - from start to finish he was faultless in all that he delivered. Flights arranged direct with Emirates (have their own incredible airport in Dubai and must now for sure be one of the best airlines?). We booked again one of their luxury villas which, along with the All Inclusive Club Room Package, is highly recommended and worth the extra if you can save those extra pennies.
The Restaurants, led by Xavier Hubert and his very hard working assistants Ajeeb Bhugawoo and Charlotte, within the complex are wide-ranging with huge amounts of choice for all pallets. - We had some great evenings in the "Piaceri Da Gustare" - Italian (thank you particularly to Joy) and in the "Passage to Asia" (thank you particularly to Jelli-Ann) who looked after us on every occasion and made each meal an experience and delight to be cherished.
Each morning/Evening we were collected by Buggy to take us to Breakfast/Dinner and a special mention must go to Moktan, one of the drivers. He always had a cheery smile on his face and clearly loves his job and making clients enjoy their times with him. - He made our day whenever he collected or dropped us back to the Villa.
So - to all thinking of booking this hotel - think no further - Just Book It! - You will not be disappointed. -
- And to all at Ras Al Khaimer Resort and Spa - Thanks a Million to a Fabulous Team and a World Class Hotel and Experience.
Regards - James Kim and Chris

Room Tip: Go For a Villa if you money will permit
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 26 August 2014
Dear James R,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive positive feedback. Many thanks for taking the time to advise us. I will share your compliments with our team members.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 August 2014

We have enjoyed our stays in Hilton Resort & Spa Ras Al Khaima , the warm welcome and great attitude of Benoy or Binoy forgive me if i spelled your name wrong was beyond expectations. Because of you The hotel will be one of our favorite destinations.
Thank you once again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rubarubaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 27 August 2014
Dear Rubarubaa,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive positive feedback. Many thanks for taking the time to advise us. I will share your compliments with our team members.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 August 2014

Absolutely love the place its grand and the architecture gives a traditional Indian look. Rooms are nice and comfortable, neat and clean washroom, we had the pool view from our balcony and at nite it looked amazing!!
Had a great time at the beach and the best part was the jet ski .

  • Stayed October 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Sadaf G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schouaib, Front Office Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review, 26 August 2014
Dear Sadaf G,

Thank you very much for choosing to stay at the Hilton Ras Al Khaimah Resort and Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive positive feedback. Many thanks for taking the time to advise us. I will share your compliments with our team members.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to the Hilton Ras Al Khaimah Resort and Spa and any of our Hilton family of Hotels Worldwide in the near future. Please contact me directly when planning your next visit, and I would be delighted to handle your reservation.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind Regards,
Sabri Chuoaib
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Ras Al Khaimah Resort & Spa

Property: Hilton Ras Al Khaimah Resort & Spa
Address: Al Mareed Street, Ras Al Khaimah 122998, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Ras Al Khaimah
#1 Top resorts Hotel in Ras Al Khaimah
#2 Spa Hotel in Ras Al Khaimah
#3 On the Beach Hotel in Ras Al Khaimah
#3 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Ras Al Khaimah Resort & Spa 5*
Number of rooms: 475
Official Description (provided by the hotel):
Hilton Ras Al Khaimah Resort & Spa is nestled in a spectacular private bay at the northern tip of the Arabian Peninsula, overlooking the shimmering waters of the Arabian Gulf. Only a 70 minute drive to Dubai International Airport and two hours from Abu Dhabi International Airport. Guestrooms: The Resort consists of 151 guestrooms in villas and 324 guestrooms in the hotel, each with a private balcony and exclusive access to the beautiful 1.5 km sandy beach. All guestrooms are fully equipped with a Plasma TV, minibar, alarm clock, coffee facilities, safe box, iron with board, hair dryer and wired internet (fee). Dining: With 13 restaurants and bars to choose from, guests will be spoilt for choice. Start the day with Hilton Breakfast in the bright and spacious Maarid, then stop by BN Cafe for your favourite coffee, or swim up to Sunset Bar before grabbing a barbecue lunch at Al Bahar with an underwater view. Begin your evening with a traditional Middle Eastern shisha in 6 Degrees, before contemplating whether to try South American cuisine in Pura Vida, Sushi in Passage to Asia or classic Italian fine dining at Piaceri da Gustare. At night, spend great times at the classic X.O bar serving cognac and vintage ports. Leisure: The Spa features 9 treatment rooms, hamams, Jacuzzis, saunas and steam rooms. For the gym enthusiasts, there is a Hilton fitness by Precor center with aerobics rooms. Or take part in water sports with our on-site diving center offering snorkeling, water skiing, sailing and jet skiing. The perfect end to a day is a swim in one of our six swimming pools; including a salt water pool and a shaded pool for children. An onsite Kid's Club with indoor and outdoor playrooms and a Teens Club will keep the children and teens busy whilst you relax in the best resort in Ras Al Khaimah. ... more   less 
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Also Known As:
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort And Spa
Ras Al Khaimah Hilton
Hilton Ras Al Khaimah Resort & Spa

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