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“Good hotel, bad service”

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Hotel Holiday International Sharjah
Ranked #21 of 79 Hotels in Sharjah
Reviewed 8 December 2012

I stayed in the hotel from 03 to 07 December 2012 on a business trip. The hotel is located in a beautiful area on the corniche. The hotel is well maintained. Rooms are spacious. Restaurants are good, though with less dining options. Room service is very bad. There was no stationery maintained in the room. The shampoo and wash gel in the wash rooms were not replenished during my 4 days stay. Overall good hotel, with bad room service.

Room Tip: Rooms on south side have a great corniche view.
  • Stayed: December 2012, travelled on business
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1  Thank Arif K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 - 93 of 219 reviews

Reviewed 11 November 2012

Stayed for four nights on business Nov 2012. Hotel was in a bad state of repair - from the receptionist with a stained suit who took over 30 minutes to complete a check in - to a flea-ridden bath mat. Furniture in the room was stained and dirty and the carpet sticky. The entire smelt of damp - and the sheets felt it. The restaurant offered little selection - and a pure juice ordered separately very quickly between part water and part juice. Most rooms seemed to be inter-connecting which meant that you could clearly hear conversations in the room next door - to say nothing of a crying baby!
Only good thing was that the air-conv was very efficient.
The hotel needs a good clean and a complete refurb.
Didn't have time to use any facilities but from the balcony the pool area looked similarly run-down.
Overall - very disappointing - especially given that it showed as being 4 star rated.

Room Tip: Stay somewhere else!
  • Stayed: November 2012, travelled on business
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3  Thank Jules-and-Lloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

I am currently staying at the hotel for an extended period due to work commitments. The hotel generally is ok, it's location is good and it offers a wide range of services and facilities.

Unfortunately the hotel is dated and the rooms are worn. It could do with a good refurb to bring it back to scratch. This should include wifi in the rooms as well.

However, the biggest let down is the state of cleaniless. My room is quite dirty and I have quietly cleaned it myself. They don't appear to regularly inspect the corridors. For over a day there was abandoned tray with food left in the corridor. Given the numbers of staff, this sort of thing shouldn't be happening.

  • Stayed: November 2012, travelled on business
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2  Thank Tromso42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2012

The hotel is located in Sharjah along a busy road but a little inland, so location wise quite good.

The staff was helpfull at the reception but very very slow.

Rooms and bathroom were OK size wise but very outdated. You can see that no big investments or refurbishments were done in the last 10 years. All looked "old".

The overall service was not that great - I didn't have a remote control in my room for the TV and it took 2 days and several reminders to get one...and then it was a crapy one surrounded by tape.

Breakfast was ok.

You can find much better hotels for this price in the region.

  • Stayed: September 2012, travelled on business
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Thank huguesheylen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2012

nice 4 stars hotel, pretty views at the heart of Sharjah. friendly staff. but it's more like 3 stars, the TV was not preperly adjusted and the balcony was closed like permenantly i needed to open it by anymeans i just couldn't.

  • Stayed: September 2012, travelled on business
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Thank sherif27181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2012

Got to stay here for 2 nights. The service of the staff was excellent. They assigned a room with a lagoon & extended a late check out without any delays whatsoever. The hotel in itself is in a great location, quite close to the centre, lagoon and some important tourist attractions. But the hotel does need a renovation badly and the gym was pretty small.

Room Tip: Rooms with a lagoon view.
  • Stayed: September 2012, travelled with friends
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Thank o4hara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2012

The location of the hotel is good but the service and the attitude of the staff needs to improved.

  • Stayed: August 2011, travelled on business
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Thank kingjman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Holiday International Sharjah

Address: Hotel Holiday International Corniche St | Al Majaz Area, Sharjah 5802, United Arab Emirates
Region: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 79 Hotels in Sharjah
Price Range: £30 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Holiday International Sharjah 4*
Number of rooms: 253
Official Description (provided by the hotel):
Hotel Holiday International is located on the edge of Khalid lagoon offers the convenience of a central location. A mere 20 minutes drive from Dubai and Sharjah airports. A 05 minutes' walk from the hotel is the Sharjah Souk- shopping malls and close to the Exhibition Centre / Expo, Al Majaz Waterfront Front Park and the beautiful Corniche. Hotel's sprawling complex houses 253 recently refurbished luxurious rooms and suites offering the ultimate in comfort with cozy balconies overlooking the picturesque Khalid Lagoon, with high quality furnishing and elegant decor to meet the comfort and requirements of business & leisure travelers. ... more   less 
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