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“Relaxing and excelent hotel staff attention.”

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Carmelo Resort & Spa, A Hyatt Hotel
Ranked #1 of 8 Hotels in Carmelo
Certificate of Excellence
Buenos Aires, Argentina
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Relaxing and excelent hotel staff attention.”
Reviewed 8 December 2013 via mobile

The hotel is located outside of Carmelo town in the route 21. If you go by car and in the night is not well signed. The hotel is located in the middle of forest near to the beach. The hotel staff is very kind and friendly. The duplex rooms are big and confortables. The pool expierence is great, you won't leave for a moment. All amenities have a very high quality. Is excelent for a weekend scape or a week visit. It'a highly recommended! Thanks to all staff for the nice stay!

Stayed December 2013, travelled as a couple
Helpful?
Thank Kubanoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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884 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
New York, NY
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 November 2013

I visited Four Seasons Carmelo with my husband and 2 year-old daughter for 8 nights earlier this month. We were looking for a beautiful place to relax after several days in Buenos Aires. I'm so glad we chose Four Seasons Carmelo.

The property is a gem. We spent hours swimming in the stunning pool set on gorgeous vineyards. It's one of the most peaceful and enchanting places we've ever visited.

Mark Bingle, the GM, and his staff were warm, attentive and genuine. The rooms were incredibly spacious and comfortable (we slept amazing!)

I'd recommend this property to anyone looking for a place to retreat from reality. It was ideal for couples - but also for kids. Our daughter loved it!

Room Tip: We stayed in the bi-level suite. Spacious and comfortable!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank WorldTravelerers222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2013

Many people highly recommended Carmelo - a beautiful town in the countryside of Uruguay and on the river with wonderful views. The town is indeed very beautiful - rolling green hills, vineyards, farms and blue skies. The Four Seasons property was one of the most spectacular hotels we have stayed at. It was winter holidays for schools in Argentina, so there were a ton of families there with kids (sorry honeymooners!). It was perfect for us though. Our daughter spent her days in the kids club doing scavenger hunts and hide and seek or hanging out with the employees of the hotel, who were so wonderful with kids. It was more than we could have asked for in a 4 day retreat from Buenos Aires. Santiago, who worked at the front desk of the hotel was especially amazing. He spent what seemed like hours talking to our kids and was SO helpful in every way! I hope to return someday - and would highly recommend this beautiful place to anyone visiting Uruguay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank JillOlivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
163 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 29 July 2013

This is the place where you go and hide"! with no worries apart from what will you have for breakfast...this is the right place to come for total relaxation. Of course is better to come out of high season..all room types are just great size and quality. There´s plenty of privacy. the products in your toilet would be L¨occitane which shows they level up with the product they offer. you will also find kenzo at the spa toilet..amazing. as we arrived they open the door for us specially and gave us an Apple cinnamon hot tea which, as a start, dazzled us ( they will even tell you how its made if you like so much) Breakfast room is just petite and lovely ( you may oalso have dinners there) you are close to the river to go for a walk or take a bike or ask them for horse riding. Spa is lovely relaxing room well decorated small still, just try to choose low season to enjoy fully! massage very expensive and not the best..for all those who likes massages and knows already how its done correctly. hotel service exceed expectations and the rooms are just perfect..not one complain" the área is isolated...good to go there by car so you have it to move around whether you wish to eat something in the Little town of Carmelo or drive for a while around the área...totally recommend it" enjoy"! =)

Room Tip: all rooms are just great, maybe try to get it closer to the river therefore more quiet and nicer vie...
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  • Stayed September 2012, travelled as a couple
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Helpful?
Thank yourtravelplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Uruguay
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2013

Spent 1 night with my husband for our 10 year anniversary and couldn't be more pleased with the choice!

Place is beautiful. Luxurious but rustic and the environment (in the middle of eucalyptus trees) is amazing.

Everyone was supper nice. Left my cell phone somewhere in the spa and it was immediately kept in security (have had issues with theft episodes at other 5 stars hotels in the last!).

Restaurant is beautiful, and food great. Price is a little bit high though.

Don't agree with other reviews regarding breakfast. I think it was very complete and delicious.

Seems a nice place to go with kids too... Although the price might be a bit high for a family vacation :)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debyelenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2013 via mobile

Very nice rooms (zie all hotel pictures). Looks like a lot of the 261!! reviews aren't very objective. Certainly not the best Four Seasons. Location is awfull: dry, not well maintained surroundings, wooden paths with nails sticking out (dangerous for kids). remote, nothing to do in the neighbourhood, no nice restaurants, very overpriced drinks and food in the hotel. But very friendly service oriented staff (you can't blame them) and nice spacious rooms.

  • Stayed January 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank R00002011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCarmeloManager, General Manager at Carmelo Resort & Spa, A Hyatt Hotel, responded to this review, 10 May 2013
Thank you for you review and I apologize that your experience was not that of many others before you. You'll be happy to know that the entire wooden walk way has already been replaced since your visit, but I do apologize that you found it in that condition.

Regarding your other comments, we offer polo classes, horse backing riding, golf, spa, kayak, boat cruises, winery tours and tastings, forest walks, cooking classes and the ideal place to relax just 46 KMs from Buenos Aires. I am sorry you found nothing to do in the neighborhood and the location inconvenient.

I will pass along your comments to the staff; they are a proud and fantastic group of people.
I hope you can visit again to see our renovations, the most of which are finishing July 1st, 2013

Best Regards,
Mark Bingle
Resort Manager
mark.bingle@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2013

Don't expect your regular Four Seasons. Decor here is heavily themed in tasteful Balinese/African style. For Uruguay this is definitely a diamond in the rough. The hotel is set in the forest overlooking the river. Rooms are two storied villas set away from the main reception and restaurant. The spa and pool areas are very nice. Bikes are free and it's a great opportunity to bike in the forest or across to the golf course. Other activities include horse riding and wine tasting. They have a fantastic restaurant.

  • Stayed April 2013, travelled with family
    • Value
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    • Service
Helpful?
Thank MindyJoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carmelo Resort & Spa, A Hyatt Hotel

Property: Carmelo Resort & Spa, A Hyatt Hotel
Address: Ruta 21, Km 262, Carmelo 70100, Uruguay (Formerly Four Seasons Resort Carmelo)
Phone Number:
Region: Uruguay > Colonia Department > Carmelo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Carmelo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Carmelo Resort & Spa, A Hyatt Hotel 5*
Number of rooms: 44
Official Description (provided by the hotel):
Consistently gold-listed as Uruguay's top resort, we offer 44 bungalows and bi-level luxury suites 30 minutes by plane from Buenos Aires or 2 hours by boat. Enjoy world-class golf, wine-inspired spa treatments, and dedicated service during your stay in Carmelo, Uruguay. ... more   less 
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Also Known As:
Four Seasons Resort Carmelo Hotel Carmelo
4 Seasons Resort Carmelo
Four Seasons Hotel Carmelo
Four Seasons Carmelo
Carmelo Four Seasons

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