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All reviewsoutdoor showerbi level suitebuenos airesthe riverhorseback ridingeucalyptus forestbeautiful propertyoff seasonlate checkoutsouth americabeautiful poolwine tastingrio de la platafire pitbungalowwinerypine
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Reviewed 1 August 2014

We spent 4 days here and were blown away by the level of service we received right across the whole resort. Within an hour of us arriving, the bar and restaurant staff were acknowledging us all by name. After our first meal, they were recognising our drinks of choice! The concierge, Santiago, had planned our itinerary before we had arrived. Meals and activities all sorted - complete with transport. We really didn't need to do a thing. Horse riding, canoeing, wine tasting and a private tour around Colonia as well as all our meals. We had such a wonderful visit. The only mildly negative thing I can say and it's more an observation than a criticism - it's going to need a bit of a spruce up sooner rather than later. Some furnishings eg blinds in the cabin, were a bit tired - but if that's the worst I can say, there's not too much to fault!

  • Stayed: July 2014, travelled with family
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Thank QuincyYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

We booked one night while driving around Uruguay and instantly wished we had more time.

The staff were all very helpful and friendly but relaxed. The newly updated lodge was stunning.

The restaurant and bar were both very good

Room Tip: duplex rooms are nice for couples.
  • Stayed: June 2014, travelled as a couple
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2  Thank Rena_M99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Everything was perfect, since the arrival with hot tea waiting for you until the check out. The forest bungalow is very comfortable, spacious and clean. Silence allows you to disconnect from the world and relax deeply! The breakfast and the restaurant are very good and varied. The staff are extremely attentive and are always on hand to meet your requests. The spa area is very good and winter makes all the difference! Would definitely plan to go back sometimes!

  • Stayed: May 2014, travelled with family
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Thank vsalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

We were coming from BA after staying at FS there. Wanted a quiet place. I wish I had spoken more to the front desk about what kind of room was available because I didn't really care for the 2 story suite. They need some updating and I would have preferred a single cabana with no upstairs. I wanted to do yoga but that was not offered but for 1 day and not at a convenient time. So that was out. The spa we had booked a couples massage and we were separated. The food is always good at FS but it was limited options and we had been traveling and breakfast was not served all day. When you have captive audiences, as you are because there is no where else to go, the dining facilities should be open all day.
Interesting resort. Great pool. Lots of kids :-(. A little updating is needed. It rained and it was leaking everywhere. And private dip pools offered en suite for couples who don't want to be near kids would make this place much better. Not sure I'd revisit unless there were was some updating and more private accommodations for couples. This place is screaming for private cabanas with dip pools.

Room Tip: If you want privacy ask for a room away from the noise of children
  • Stayed: January 2014, travelled as a couple
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1  Thank dvswank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

Beautiful property, great amenities, excellent service, spacious rooms.

A quality Four Seasons in an unexpected location. We were a group of fourteen people, on a family trip.

We had special dietary requirements and the staff were always ready to accommodate us as much as possible, they were in touch with us weeks in advance to make sure everything was set up as we wanted it.

We stayed two nights, and it was the perfect amount of time, as there isn't much to do in that part of Uruguay besides for relaxing and making use of the basic activities offered. We liked that they had free bikes that we could use at any time (and they didn't go cheap on them; they're all Trek bikes in great condition), the tennis courts were nice and stocked with coolers with drinks, the Spa is great (boiling hot jacuzzi, exactly how I wanted it), don't forget to try the ginger tea at the entrance.

The two-floor suites are incredible, very spacious, great bed, big jacuzzi and shower area, L'Occitane amenities, nice little porch with couches.

The sunset is really nice, the outdoor swimming pool is massive and well kept, and the lobby area is designed to mirror the rustic area in which the property is located.

In short, a gem of a property, and the service by all the staff is simply superb. I will be back.

Room Tip: We stayed at the two-floor suites, and we found them to be spacious and comfortable. The ginger tea at the Spa entrance is great.
  • Stayed: April 2014, travelled with family
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2  Thank Sol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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