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Radisson Hotel Colonia del Sacramento
Certificate of Excellence
GreenLeadersGold level
Tilburg, The Netherlands
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“safe choice”
4 of 5 bubbles Reviewed 7 March 2014

Not a special place but also not a bad place. Rooms are outdated but clean and large. Pool is nice.

Staff are not unfriendly but it would be nice to see people who like there job and would say goodmorning by themselves. But i think thats maybe everywhere in Uruguay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,986 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
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English first
Canada
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 19 February 2014

We decided to go to Colonia for a two day trip, a package supplied by Buquebus, which included the high speed ferry, transfer to and from the hotel, breakfast and a city tour. We selected the Radisson hotel as it was situated next to the historical area of Colonia. We have no complaints with the hotel staff who were great, the breakfast was adequate and the view of the shoreline and beach was grand. The hotel is getting a little tired and Radisson should invest some money on the carpets and elevator upgrades. Cost of food and refreshments are about 50% more that BA, in both the hotel and town. Do not eat at the Santa Rita restaurant nearby (see my review). There is construction of an addition to the hotel, which causes noise problems during the day. Check if it is continuing when you book.

Room Tip: River view of course
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TerryrdBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brecon
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 bubbles Reviewed 3 February 2014 via mobile

Well I am still staying at this hotel and I don't really care if my breakfast is a gastronomic feast. I am not really happy:

Pros:
*Nice location
*Nice outside pool
*Nice rooms
*Good wifi
*Friendly staff - most

Cons
*THEY DID NOT PROVIDE THE STATED 25% DISCOUNT AS PER THE TRIP ADVISOR ADVERT!
*As other reviewers stated...the balcony door does not lock?
*The inside pool is not a pool...it's a tub, guys a 2.5x2.5m tub is not a pool!
*Gym is only adequate
*Hallways need hovering
*Service-asked for a tub of ice and a bottle opener for the mini bar from room service. Didn't get them so went myself to the main bar in my running kit.

Very much a 3* stay in 4* hotel. It should however be a really nice hotel. I am really peed with not having the advertised discount (lost a * for that) but I am only here for the night so don't have the time to chase it up. All the other items account for the loss of another star.

Stayed February 2014
Helpful?
Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

Nice pool, great location. The service was a little bit lacking. There was no recognition of Club Carlson status, which was one of the reasons why we were staying there. The room was spacious and faced on to the pool, but the door to the balcony did not lock and we were on the ground floor. The service in the restaurant was poor - had to go and find staff to serve us twice. Breakfast was fine though. Front desk didn´t seem to know what they were doing and took a long time to check in/out. No plugs in the bath/sink, so no bath possible. Quite dirty. The main concern was the air conditioning, which didn´t really work, so we were too hot to sleep comfortably. Still - a nice hotel in a nice location, so four stars, but if I went again, I would stay in one of the boutique hotels.

Room Tip: Not ground floor
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craig_2159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoRdlC, Front Desk Manager at Radisson Hotel Colonia del Sacramento, responded to this review, 31 January 2014
Thank you for taking the time to write a review about our hotel.

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues mentioned about membership recognition, service and air conditioning problem with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit you give us a chance to exceed your expectations.


Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 December 2013 via mobile

The hotel offered us room and service in accordance to what we paid. The pool and jacuzzi were a good surprise. The city tour they offer is a total rip off: 30-40 minutes of a guy driving around who couldn't explain much... Even though they say it's a 1.5h with explanations.

Stayed December 2013, travelled as a couple
Helpful?
Thank Giuliano P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

A lovely hotel with a decent price - we were quite pleased! The reception area is trendy and well-appointed, attended by helpful and pleasant staff. Breakfast was varied and delicious. Couldn't have asked for more! The room was great - clean and also well-appointed, with excellent wi-fi. The pool was nice, with a good view and also had good staff service. Really couldn't have asked for better and would definitely recommend staying here for comfort and ease!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkt63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
139 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 18 December 2013

This property is "okay"; if I was to do it over I'd stay at one of the little private hotels in Colonia. The breakfast was the poorest of our entire trip and the super early morning construction noises as they expand were an unexpected and horrible surprise. The pool and jacuzzi area is small but nice...however the jacuzzi's don't work...they are warm in any case.

Now - the staff is sweet and attentive and very helpful - and that does could for a lot and its why the overall rating isn't lower. One other positive is that the hotel is definitely in walking distance from everything to see.

Room Tip: be careful - there are smoking rooms!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Colonia del Sacramento

Property: Radisson Hotel Colonia del Sacramento
Address: Washington Barbot 283, Colonia del Sacramento 70000, Uruguay
Region: Uruguay > Colonia Department > Colonia del Sacramento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Colonia del Sacramento
#1 Romantic Hotel in Colonia del Sacramento
#2 Luxury Hotel in Colonia del Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Radisson Hotel Colonia del Sacramento 4*
Number of rooms: 60
Official Description (provided by the hotel):
Radisson Colonia del Sacramento Hotel & Casino is conveniently located by the River Plate, one block from the historic part of the city, declared World Heritage site by UNESCO in 1995.Whether you want to relax and get a good rest or to plan your next business trip, stay in one of our 60 finely European-style decorated rooms. Enjoy our restaurant with panoramic view, a lobby bar, an outdoor swimming pool overlooking the river, two hot baths, a large jetted Jacuzzi tub, last generation Jacuzzi, massage room, a gym, a dry sauna, a play room, outdoor activities, conference rooms and business center. Radisson Colonia del Sacramento Hotel & Casino’s facilities are provided for the purpose of holding events such as conventions, seminars, conferences, business and social events. We boast rooms, catering and conference services tailor made to your event. The casino has 152 slot machines, 6 roulette tables, 4 blackjack tables, 1 Poker Texas Hold'em table, 2 Caribbean Stud Poker tables and 1 baccarat tableFACILITIES• Air Conditioning heat – cold throughout the hotel• Lounge/TV room• High Speed Wireless Internet (WiFi) • Large jetted Jacuzzi tub • Last generation Jacuzzi • Baggage storage• Elevator • Breakfast buffet • 24-hour room service • Outdoor swimming pool overlooking the bay • Solarium • Dry Sauna• Gym• Meeting rooms • Direct access to Casino • Reading room and lounge• Poolside towel service• Business Center ... more   less 
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Also Known As:
Radisson Colonia Del Sacramento
Colonia Del Sacramento Radisson
Radisson Hotel Colonia Del Sacramento Uruguay

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