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“Nice Hotel”
Review of Hotel Malika Prime

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Hotel Malika Prime
Ranked #2 of 35 Hotels in Samarkand
York, United Kingdom
Level 5 Contributor
53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Nice Hotel”
Reviewed 14 May 2014

We stayed here for 2 nights on our trip through Uzbekistan. Having stayed at the Malika Kheivak in Khiva I was kind of expecting this hotel to be similar, but I feel it was slightly better. On arrival the exterior looks well presented and cared for. The lobby is quite nice and airy, although could do with a bit more natural light!

Checking-In was quick and we were assigned a room on the first floor with a balcony on the front of the hotel which was nice. The room itself was clean, slightly more modern than Khiva, and with a better mattress (although quite firm). The bed was a double but was pushed up against the wall, which was a bit inconvenient but not the end of the world!

The hotel is well located in central Samarkand, next to the amazing Guir-E-Amir Mausoleum, and about a 15min walk from the Registan (which at the time of writing was undergoing extensive rennovations, and is likely to be so for about a month).

A couple of minor gripes mean this hotel only gets a 3* rating. The first is problems with the room, i.e. a plug socket (with plug inserted) physically hanging off the wall in the bathroom, a shower head clip that didn't secure the shower head, meaning you personally had to hold the shower head as you used it, and the balcony door handle that came off in my hand when I went to lock it. Also the "restaurant" isn't actually a restaurant, it's just a room with tables, that happens to be where Breakfast is served. Quite annoyingly they don't serve any other food at the hotel - in that respect the Malika website is misleading in stating there's a restaurant. I wonder if i'd turned up with a coach-tour of people if they would then suddenly do food!! Also there was no free wifi as there was in Malika Kheivak, I was told it was 3000 som for the day, and that was only in the lobby/common areas which we declined. And yes, I know this is Uzbekistan, but even so, simple repairs to the above things aren't difficult!

With regard to food, the best place is the Cafe Magistr, about a 10min walk past the Registan Plaza Hotel (this was recommended by reception, and to be fair was a good choice). They have a very extensive menu in english, do good, fresh coffee and also do breakfasts (much better than the hotel, although you have to pay obviously!) like pancakes, and have free wifi. It caters mainly for a younger crowd as it's near the University, but has a nice atmosphere with good staff.

As I've said with Khiva, Uzbekistan is very slowly becoming more popular, and many hotels in Samarkand are soon to undergo complete rennovations so I hear, to bring them more up to date to cater for more tourists. This is most evident thus far if you wander into the giant Registan Plaza Hotel across the roundabout. Malika will seriously need to up their game and modernise and repair their hotels - especially when guests are paying upwards of $75 per night. On the plus side though the staff are friendly and were helpful when we enquired about taxis etc, and ordered one to take us to the station, and they gave us a good rate of exchange on the US dollar.

Overall, I would probably stay again, but only if something more modern for the same price didn't rise up from the sands of Samarkand between now and then.

Room Tip: Possibly a room not facing the front as sometimes you ge some traffic noise, and coaches tend to par...
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  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank bh518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (21)
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English first
Cambridge
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 May 2014

Travelling with a group. Hotel opposite a pleasant park. Small, clean, wi-fi ($1a day) in lobby but intermittent (better in evenings), Bottled water for sale only. Breakfast adequate but would have liked some fresh fruit. Rooms with very high wooden ceilings. Beds either firm or marshmallow! Roof terrace with rooftop views - could have drinks up there.

  • Stayed April 2014, travelled with friends
    • Location
    • Sleep Quality
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Helpful?
2 Thank curioustraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevilla La Nueva, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2014 via mobile

Great location and friendly staff.
Every time I travelled to Samarkand( 3 times). I stay at this hotel cause the service and price is good and about location is just perfect. And as I said the staff always very professional. I and friends would definitely recommend and come back again))) Emil from sunny Spain . Madrid

Stayed March 2014, travelled with friends
Helpful?
2 Thank EmilAndreais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 March 2014

Malika Prime is in a great location considering that Samarkand's sights are quite spread out. Its location next to Amir Timur's mausoleum and within walking distance to Registan Square is ideal. The rooms are OK with clean bathrooms and good showers and the breakfast is also good. The wi-fi works in the common halls. The downside is that the hotel lacks a comfortable common/sitting area and as a result, a group of guys sat outside our room drinking, talking and laughing while we were trying to sleep...

  • Stayed March 2014, travelled with family
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MarSo68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown, Powys
Level 6 Contributor
126 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 28 October 2013

It does not deserve it.

The double rooms are small and the beds not very comfortable. They are also pushed pushed up against the wall so you have to climb over your partner to take a midnight leak! Bathrooms not cleaned well enough so some smells.

Service is poor - I was left to struggle with suitcases whilst the reception staff looked on. I had booked through their website and had a confirmation email for 5 nights, but the check in guy said that they only had a rooms for 4 nights - and his attitude was," Tough!" The sink in our room drained very slowly and I had to ask this man 4 times to get it fixed - on one occasion he lied that it had been fixed. They did however recommend on eof the best places to eat in Uzbekistan - try the Cafe Magistr!

Breakfast was mediocre - think fried eggs pancakes etc kept warm for hours.it had been fixed.

This hotel needs a proper manager to keep these young staff on their toes. (but one of the reception staff was OK) I suspect that the hotel is too used to groups and so service suffers.

Well positioned near to the Gul-I Amir and the facade and the public areas are pleasant.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
2 Thank David866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 22 September 2013

What can I say but that. It is not a reason to stay here - it is THE reason. Walk to Amir Temur mausoleum, the Registan, Friday mosque and more very easily (even in the heat). Great for night views and lights. Rooms smaller but very nicely done with great wood ceilings and we had front room with balcony. Staff very friendly. On down side the wifi is only in lobby and very spotty at best. Breakfast quite good but no other meals available and nothing easily walkable for meals. Small hole in wall shop on left side of hotel, and a bit bigger towards the Amir statue and around the corner.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank kandb17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 September 2013

This hotel caters to groups. In season it is often full, however only one attendant at the front desk. Frequent problems with WiFi service which is "out" for most of the day as they do not purchase web access for enough time and bandwidth. Even when available, it is only around the front desk and not in the rooms

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMDMD55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Malika Prime

Property: Hotel Malika Prime
Address: Universitetskiy bulvar, Proezd 1 4, Samarkand 140164, Uzbekistan
Region: Uzbekistan > Samarqand Province > Samarkand
Amenities:
Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 35 Hotels in Samarkand
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Malika Prime 3*
Number of rooms: 278
Official Description (provided by the hotel):
Hotel Malika Prime in Samarkand. ... more   less 
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